VIJAY BHASKAR

IT/BUSINESS TRANSFORMATION LEADER WITH 19 YEARS OF EXPERIENCE DELIVERING TECHNOLOGY SOLUTIONS TO COMPLEX BUSINESS PROBLEMS, ENABLING BUSINESS DELIVER ON STRATEGIC INITIATIVES

Program/Portfolio Management: Agile, Waterfall, Hybrid, PMO, SDLC

M&A: Infra/App Security (Cyber) & Data privacy

Infrastructure: Servers, SAN/NAS, Network, Database, Middleware, web

Service Management: Incident, Problem, Change, Release, Config

Tools/Technology: Cloud (aws/azure), Blockchain, EMR (epic), Oracle ERP

Process: Lean, Six Sigma, Business process management (BPM), Process re-engineering

KEY STRENGTHS

Cross Functional Leadership

Financial Management

Program Management

Influencing C-suite

Critical Thinking

Negotiating skills

Communication/Interpersonal skills

Process Improvement (lean Six Sigma)

Strategic Planning & Decision making

Analytical & Problem solving

Crisis/Risk Management

People Management

Vendor Management

Partnership building

Organizational Change

Business Acumen

INDUSTRIES

HealthCare, Finance, Retail, Hospitality,

IT Services, Manufacturing

CERTIFICATIONS/TRAINING

Certified Scrum Product Owner (CSPO)

SAFe Agilist (Scaled Agile)

ITIL, Lean Six Sigma

Human Centered Design

CISSP (in works)

EDUCATION

Master of Business Administration

University of Minnesota - Carlson School of Management

Bachelor of Mechanical Engineering

Mangalore University - Manipal Institute of Technology

U S CITIZEN

CONTACT

PHONE: 763-***-****

EMAIL: ac981u@r.postjobfree.com

Address:

12319 87th Ave N

Maple Grove, MN 55369

PROFESSIONAL EXPERIENCE

IT Director, Sanford Health

Sep’18 - Feb’19

Driven a complex business transformation initiative - Unified Communications ($40MM) across 400 hospitals/clinics/business centers with a team of 35 cross functional IT & business leaders in MN, SD, ND & MT, with a goal to revolutionize Patient experience, while enforcing security & data privacy policies/standards in a regulated environment (HIPAA – PHI/PII).

Led Enterprise Agile transformation - Network infrastructure refresh across 400 locations ($28MM) while enforcing security standards/tools to secure the environment (layered approach); structured the program with adequate resources, funding for Agile execution while reducing the time for execution by 66%.

IT Director, United Health Group (Optum)

Jan’15 – Sep’18

Managed highly visible and complex, Security Compliance Program mandated by Board of Directors ($40 MM) across 67 acquired entities, securing the environment with HITRUST security controls (common security frame work).

Led large effort of implementing additional security controls across 43 acquired entities (provider operations, network & clinical space), in response to data breaches & critical vulnerabilities in the industry, designed to improve the security posture (Access Management, Network Security, System Defense, Data Protection/Encryption, Application Security, Configuration Management, Change Management) & secure UHG’s most critical asset - PHI/PII data.

Managed large effort to define and formalize Security/Compliance Program processes (COE) to consistently deliver program objectives with predictable outcomes – on time & on budget.

Collaborated & built relationships with key stakeholders (Sr. Leaders – CIO/CFO, SVP) at the Acquired entities, IT/Business and Enterprise Information Security, transforming business/IT operations with an emphasis on security & data privacy.

Led Organizational change management to enable cultural shift to Agile mindset & practice, in highly regulated environment governed by HIPAA & SOX/PCI. Coached & mentored teams to align with the Agile principles & SAFe framework.

Established PMO governance processes along with data analytics, for in-depth tracking on a weekly basis for all active acquisitions, for a report out to the Executive Leadership/Steering Committee.

Built & managed high performing team of 40 Program Directors/Managers, Business Analysts, Engineers, achieving the goal to complete within budget/timeline, while building partnerships across the acquired entities & UHG.

IT Director, Best Buy

June’13 – Jan’15

Managed highly visible, and complex SOX/PCI compliance audit remediation program ($6 MM), with a large cross functional global DevOps team of 50 individuals in a matrix org (multi-vendor/3rd party IT organizations, supply chain); while working with Executive Leadership team - CFO, CIO & SVP/VP, enforcing security & data privacy policies/standards.

Collaborated with Sr. Leaders to define and formalize PMO Governance processes for application development & Infrastructure projects, leading the way to transform the business to effectively compete against E-com retailers.

Led a cross functional collaborative effort to identify and redesign the processes in the Application/Infrastructure support structure - Incident, Problem, Change management, SaaS, PaaS; improving reliability of IT services to Business, transforming the culture to a customer centric organization driving growth.

Program Manager/Service Delivery Manager, GE Capital – Retail Finance

Feb’07 – June’13

Managed highly visible and complex Programs ($8 MM), working with Executive Leadership (IT & Business) while enforcing security and data privacy standards in a complex DevOps matrix organization, with cross-functional global team (60 individuals).

Managed a multi-million dollar program (Waterfall), from concept to the creation of business justification (CBA) to securing funding and implementation, for the Mission Critical flagship E-com application – Business Center, with a revenue of >$4 MM credit sales per day, along with a fully functional DR site for processing Apps and Auths meeting the business objectives and PCI audit/compliance requirements.

Led ‘App/Dev’ program (Agile) thru the life cycle i.e. selling the concept/design (along with CBA), securing funding and implementation, for ‘business critical’ apps, while managing resources, risk and variance reporting to C-level executive leadership.

Partnered with business in creating a monthly ‘Operations Review’ forum providing opportunity to collaborate on priorities for the organization – security/data privacy & business/IT initiatives, creating a strong partnership.

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