Office Assistant Medical Billing

Karen McNeely

P.O. Box ***, Robson, WV

************@*******.*** – 304-***-****

WORK EXPERIENCE

Billing Manager

Stonerise Healthcare

South Charleston, WV – May 2018 - Present

Responsibilities

Monitor all private pay accounts on the A/R aging report for 17 skilled nursing facilities to maintain within our goals. Determining when collection letters need sent, write offs need completed, adjustments and so forth. Receive the ancillaries from the 17 SNF’s also and complete the coding accurately for AP to know what account to pay from. Old ancillaries are ran through SAGE to see if previously paid and if not then ran through SNFCB. Previously, was the overseer for Skilled Nursing Facility claims for proper submission and reimbursement; research and correct any denials; contact insurance companies regarding issues with claims or remittances; post payments received to appropriate accounts; work and maintain AR Aging report to a minimum dollar amount; month end close of the facility and issuing appropriate reports to Director of Revenue; other duties as assigned.

Billing Coordinator

Stonerise Home Health – South Charleston, WV – October 2017 – May 2018

Responsibilities

Obtaining ongoing authorizations on current patients to assure services are reimbursed; upload and attach authorizations in patient record; follow up on accounts receivables that are 90 days and above; provide updated W9/policy changes to insurances to insurance companies so claims can be processed correctly; send out monthly statements to all self pay accounts and make payment arrangements to get bills paid timely; receive denials and research/correct claim for payment.

Admissions and Marketing Director

Genesis HealthCare - Marmet, WV – March 2009 to October 2017

Responsibilities

Maintain a current census for a 90 bed facility; Work with community and local physicians to get LTC placement for those in need; Work with Administrative Team to keep facility running smooth; Admission paperwork and assessments; Verify insurances; Customer Relations; Arrange/Schedule/Attend meetings; Meet, Greet and Tour customers; Comply with HIPAA;

Phone service; Manage the Employee of the Month program; Manage a back-up team to cover admissions when I am away from the facility; Other duties as assigned

Medical Records Director

Genesis Healthcare Hidden Valley Center - Oak Hill, WV - May 2003 to September 2007

Genesis Healthcare Marmet Center – Marmet, WV – September 2007 to March 2009

Responsibilities

Inputting Physicians Orders; Maintain medical records for compliance; Copying records; Complying with HIPAA; Phone service; Maintaining a patient list and lab schedule for doctors to adhere to; Auditing; Other duties as assigned

Receptionist/Office Assistant

Coal Valley Physicians - Montgomery, WV - October 1998 to March 2009

Responsibilities

Record keeping; Scheduling; Phone services; Registering patients; Deposits; Billing;

Collecting payments; Accounts Payables; Assist doctor as needed; Post lab follow up calls; Other duties as assigned

EDUCATION

Bachelors of Science, Business Administration

Kaplan University Online Campus -- 2014 to 2016

Associates in Science in Medical Office Administration

WVUIT - Montgomery, WV -- 1991 to 1993

PROFESSIONAL SKILLS

Computer programs including Windows, PCC, Ensocare, Allscripts, Kepro, Microsoft Office, GenSERV, GenSTAR, SmartWorks, Dorado, Availity, Ability, Navinet, Zirmed, SAGE, Kronos, SNFCB and Molina; Phone etiquette; Leadership; Communication; Managerial; Administrative; Coding; Data Entry; Leadership Management; Budgeting; Medical Billing; Customer Relations; Filing; Faxing; Inventory

INDIVIDUAL SKILLS

Honesty; Integrity; Team Player; Self-Motivator; Over Achiever; Strive for perfection; Enjoy Challenge; Put Customer First; Self Confidence; Quick Learner; Always willing to learn; Enjoy working at a fast pace; Observant

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