Administrative Assistant Personal

Tina Dowuona Arhin Administrative Assistant

Location: Dansoman-Accra

Telephone: 024*******

Email: ***********@*****.***

Professional profile

A confident and highly organised administrative professional with experience in busy office and reception environments, rapidly assimilating and learning process applicable to in-house operations, consistently impressing employers and clients.

Meticulous in my approach to set up and maintain records, incorporating critical information and running high quality reports in requisite style.

Career summary

July 2015 – February 2016 B. Baldi Consultancy, Ring Road-Accra

Front Desk Executive

Outline

Responsible for handling front office reception and administration duties, including greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mail. Mail also schedule meetings and travel for executives.

Key responsibilities

Maintenance of important documents, files and records in an organised manner.

Provide assistance to the heads in the administration.

Supervise the housekeeping department and ensuring that all the items are there in stock.

Attend to a visitor or customer physically present at the office.

Provide information about the services and products of the organisation.

Adhering to all safety procedures and keeping the management informed about any kind of unsafe situation.

Key achievements

Redesigned the scheduling system for the office, hence ensuring accuracy in appointments.

Reduced call processing time by one minute on the average through the implementation of a quick and semi-automated call forwarding mechanism.

August 2014 – March 2015 EIB Network (Starr Fm), Meridian House, Accra

Production Assistant

Outline

Providing vital support in the development and day-to-day production of radio content. As well as giving practical assistance to presenters, DJ’s, IT technicians.

Key responsibilities

Undertaking general research for programmes

Administrative duties

Arranging and overseeing guests visits and freelance staff

Maintaining up-to-date contact list

Producing transcripts, programme logs and running order.

Answering and archiving details of calls for phone-ins and competitions

Booking resources, facilities and equipment for OB (outside broadcast)

Editing audio packages with digital editing software.

Key achievements

Created a segment dedicated to women in different fields at a time when dominant issues were that of men and politics in general. Eventually that segment became the selling point for the morning show.

April 2012 – July 2014 Radio XYZ, Osu-Accra

Reporter

Outline

Delivering updates and analysis that allow public to witness and understand history in the making.

Key Responsibilities

Researching possible story topics and interviewing people to gather related information and analysis.

Editing articles and scripts for proper grammar and style

Analysing and interpreting information to improve the audience’s understanding

Arranging on-air interviews for radio

Contributing to news or opinion blogs

Covering assignments

Investigating past and current happenings for news

Doing features

Key Achievements

Helped the news team win an award for the best radio station in Peace Building at the 2013 GJA Awards

January 2008 – March 2011 House of Food, Dansoman SSNIT Flats-Accra

Personal Assistant

Outline

Providing personalised secretarial and administrative support in a well-organised and timely manner

Key Responsibilities

Carrying out background research and presenting findings

Ensuring meetings are effectively organised and minuted

Devising, maintaining office systems including data management and filing

Conferring and coordinating with other departments

Being involved in decision making

Arranging travel and accommodation and occasionally travelling with the CEO

Screening phone calls, enquiries and request and handling them when appropriate

Invoicing

Key Achievements

Decreased paper wastage by 30% by introducing ‘’scan and save’’ method for filing old receipts

Introduced a diary system that automatically alerted the CEO of impending work schedules and appointments

Education & qualifications

Training 1ST October – 22ND October 2016 (Certified Ghana)

MS Word

MS Excel

MS Access

MS PowerPoint

Outlook

(Oct-Dec 2011) RABODEF Academy Certificate in Radio Broadcasting

Some courses studied include:

Broadcast journalism

Art of interviewing

Management

News writing and Announcing

Senior high school

(2002– 2005) Datus Senior High S.S.S.C.E

References available on request

Contact this candidate