Manager Customer Service
Resume:
JUDI L MONGELLUZZO
Professional Summary
Accomplished and energetic Office Manager with a solid history of achievement in bookkeeping . Motivated leader with strong organizational and prioritization abilities. Areas of expertise include organization, customer service and computer skills . Skills
Computers and Electronics Quality Control Analysis Complex Problem Solving Management of Personnel Resources Personnel and Human Resources Active Learning
Mathematics Critical Thinking
Administration and Management Service Orientation
Time Management Reading Comprehension
Customer and Personal Service Active Listening
Writing English Language
Clerical
Experience
Office Services Assistant
Albemarle Square Family Healthcare - Charlottesville, VA Use computers for various applications, such as database management or word processing Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Open, read, route, and distribute incoming mail or other materials and answer routine letters.
Mail newsletters, promotional material, or other information. Make copies of correspondence or other printed material. Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Create, maintain, and enter information into databases. Office Manager / Bookkeeper
Backhoe Bob's Inc - Troy, VA
Use computers for various applications, such as database management or word processing, Quickbooks proficient.
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
400 Ruskin Dr Apt 205, Charlottesville, VA 22901
Ph: 434-***-****
***************@*****.***
Jun 1992
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Create, maintain, and enter information into databases. Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Complete forms in accordance with company procedures. Maintain scheduling and event calendars.
Open, read, route, and distribute incoming mail or other materials and answer routine letters.
Conduct searches to find needed information, using such sources as the Internet. Develop or maintain internal or external company Web sites. Prepare and mail checks.
Order and dispense supplies.
Supervise employees.
Education
Associate of Arts
Loyalist College - Belleville, ON
Minor in English Lit.
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