Mary Rehme

*** ****** *****

Lacey, Wa. *****

Cell: 925-***-****

E-Mail: ac97v2@r.postjobfree.com

Qualifications

Medical Terminology, Billing and Coding. Type 35 wpm. Microsoft Office. Experience in medical reception, typing, filing, customer service, dispatch, scheduling, faxing, copying, cashiering, proper handling and disposal of protected health documents. I am an intelligent, dependable, compassionate, caring, detail-oriented candidate with strong verbal and customer relation skills. Education

Mt. Diablo Adult Education: Medical Terminology, Billing and Coding Certification Alhambra High School: Graduated with Honors 6/79

Experience

Customer Service Representative

Skyview

06/2018 - 05/2019

Supervisor: Patricia Crawford

360-***-****

Assists customers with billing questions, repair and technical support for their wireless phones. Receptionist

H&R Block

01/2018 - 4/2018

Supervisor: Lynn Graham

360-***-****

Scheduling appointments, answering phones, filing, assisting tax professionals, processing payments, maintaining office supplies and cleanliness of office. Pet Photographer

My Darling Clementine Pet Portraits

05/2016 - 11/2017

Self-Employed

925-***-****

Photographing pets and people as per customer request. Maintaining camera and studio equipment. Advertising and sales. Maintaining financial books. Medical Records Clerk

Kaiser Permanente

07/2015 - 04/2016

Supervisor: Jamie Doolan

925-***-****

Process orders from patients, MD’S, outside doctors and hospitals for patient medical records while maintaining all HIPPA Laws and Regulations. Entering orders into system, verifying all identification and all information is correct. Providing assistance in a confidential, courteous manner. Assist with questions to provide empathy and guidance throughout the entire process. Verify that records were received quickly and in an efficient manner. Durable Medical Equipment Coordinator

Kaiser Permanente

12/2009 - 7/2015

Supervisor: Karen Johnson

877-***-****

Receive and verify prescriptions sent electronically from Physicians, order medical equipment and supplies, maintain accuracy of patient electronic files and follow up with medical staff and patient regarding needs or discrepancies, answering a heavy volume of calls and emails in addition to resolving difficult patient questions and complaints with compassion to both customer and employer satisfaction.

Pharmacy Clerk

Kaiser Permanente

4/2007 - 12/2009

Supervisor: Jun Lin

408-***-****

Ordering, filing, verifying and selling prescriptions, answering phones, assisting Pharmacists and patients with various needs. Stocking over-the-counter items, returning prescription medications to stock, maintaining personal cash drawer and filing various paperwork.