CAREER SUMMARY:
**+ years as an experienced Consultant / Contract IT Project Management Professional
oManaged budgets 1 to 15 million dollars.
oManaged 20 or more resources, on and offshore.
oMethodologies; Waterfall, Agile, Scrum
Adept in leading project teams for the deployment of Global Applications.
Proven leadership abilities in directing the on time, on-budget completion of projects.
Experience includes:
oeCommerce, Digital Transformation and Development Operations projects
oProject system implementations, enhancements and conversions for Retail, Healthcare, Banking, Insurance and Manufacturing.
oDevelop procedures to meet cross-functional system needs as well as re-engineered system processes to generate productivity gains and cost reductions.
oEmploy best Project Management practices of integration, scope, cost, time, communications, risk, resource, procurement and quality management
Expertise encompasses:
Project Management IT Service Management
Release/Change Management PMBOK
Process Management ITIL Processes
Sox Compliancy Processes Clarity PPM Processes
Methodologies: Waterfall, Agile, Scrum
Applications/Tools: SAP, Pega, Majesco, Epic, TriZetto Facets, SharePoint, Meditech, PeopleSoft, Oracle/Stellent ECM, Kofax, Remedy, CA-QC, Tivoli, Endevor, Primavera, Peregrine, Clarity PPM, Dentrix, Coupa, ServiceNow, JIRA, Confluence, IBM Websphere
PROFESSIONAL EXPERIENCE:
09/17 – 04/19
TEKsystems, Independence, OH 44131
Clients: Farmers Insurance, Independence, OH 44133, Signet Jewelers, Fairlawn, OH 44333
Sr. Project Manager
Project Manager for Farmers Bristol West auto insurance projects
Responsible for Signet Special & Holiday Readiness projects
Manage the coordination, planning and tasks for performance testing
04/16 – 06/17
Beacon Hill Technologies, Independence, OH 44131
Client: DentalOne Partners, Independence, OH 44131
Sr. Project Manager
PM for one of the nation’s largest dental service management organizations
Converted the current PracticeView Dental systems to the Dentrix Enterprise system
Manage the coordination, planning and tasks for the consolidation of IT systems from the Independence, OH Corporate Office to Dallas TX
02/14 – 01/16
Randstad Technologies, Independence, OH 44131
Client: CVS Health, Solon, OH 44139
Sr. Project Manager
Project Manager for PBM, Medicare “D”, Membership, Claims, SAP-TR, PFS application projects and CMS (Center for Medicare Services) initiatives for compliance.
Followed the PMO SEP (System Engineering Process), for support of internal products, services, and programs.
Achieved 100% of project objectives on-time and within budget completion
Extensive proficiency with use of the Clarity tool for project and portfolio management.
09/11 – 11/13
Experis IT, Independence, OH 44131
Client: Nationwide Insurance, Highland Hills, OH 44122
Sr. Project Manager
PM for commercial line, membership, claim and financial insurance application projects.
Develop and execute project plans ensuring deliverables are on budget and schedule.
Monitor and control external project interdependencies for offshore projects
Primary use of the Clarity tool for project and portfolio management.
02/11 – 07/11
Exential, Brecksville, OH 44141
Client: Simon Property Group, Indianapolis, IN 46204
Project Manager
Project Manager for Enterprise Content Management (ECM), Record Management (RM) project, archiving Lotus Notes files to a RM system.
Developed Records Management, E-Discovery, Migration Strategy, Business workflows for migrating applications.
Developed IT Governance Best Practices & Framework to align with COBIT and ITIL.
08/10 – 02/11
UST Global, Client: Dana Corporation, Maumee, OH 43697
Project Manager
PM / BPM for transitioning IT business processes to a globally managed service model, development and enhancements of business workflows.
Developed an IT Transformation Strategy, IT Governance, Outsourcing and large-scale change management documents at exec organization/division levels.
07/08 – 05/10
Kaiser Permanente Healthcare, Cleveland, OH 44131
Project Manager
PM for development and enhancements of business workflows releases and changes.
Addressed and resolved IT system audit failures, passing future audits 100%.
Directed, developed and implemented Sarbanes-Oxley (SOX) compliancy changes, ITIL, SAS70 and COBIT best practices for the Remedy Service Management processes.
02/04 - 06/08
Exential Consulting, Brecksville, OH 44141
Client Industries: Healthcare, PBM, HMO, Insurance, Manufacturing, Retail
Senior Consultant Project Manager
PM for ECM, ERP and IT projects, using SLDC, Waterfall and Agile methodology.
Improved client processes for Sarbanes-Oxley (SOX), ITIL, SAS70 and COBIT
Developed IT project related training documents, and procedures.
Developed, defined, and documented program specifications, requirements for healthcare implementations of CMS regulations and HIPAA Reporting.
12/95 - 01/04
Chase (Bankone, First Chicago), Columbus, OH 43240
Information Technology - Corporate Financial Systems
Financial Systems, Project Manager
Managed mainframe, SAP ERP, and web project teams for Corporate Financial/Banking systems. Directed and implemented disaster recovery plans, and testing procedures
Lead Project Manager for the credit card and international divisions for the first USA bank implementation of SAP modules and system migration.
Reduced incident problem resolution time for corporate systems by reengineering procedures for the IT service production assurance and support.
EDUCATION:
Baldwin Wallace College ITT - Almeda
B.A. Major: Business Administration B.S. Major: Information Technology
Cuyahoga Community College ICM School of Business
A.A. Major: Business Management A.A. Major: Computer Science
SAP Academy, Waltham, MA Pink Elephant Training, Toronto, Canada
SAP Certification ITIL Certification
Oracle University, Colorado Springs, CO
ECM Certification
BPM Certification
MILITARY:
Veteran, United States Marine Corps