EMMANUEL KWESI DOGBE
P.O.Box CS ****, Tema, +233*********/+233*********, E-mail: *********@****.***
PERSONAL SUMMARY
An educated, informed and competent Supply Chain Manager who has a long track record of delivering the right products, in the quantities, to the right location and at the right time. Emmanuel is organized, process driven, and has the ability to develop efficient logistics and inventory procedures. In his long career he has had extensive exposure to first tier logistics and manufacturing supply chain management. He is pro-active, energetic, and innovative and has experience in managing a highly commercial operations in a fast-paced environment. Responsible for the transport and distribution operations and also for providing excellent standards of service, efficiency and performance through outstanding people management skills. Currently looking for a suitable warehouse and logistics manager’s opportunity to join a successful and growing business and to be part of their ongoing and continued success.
CAREER HISTORY
Far East Mercantile Ghana Limited- Kumasi & Takoradi
WAREHOUSE/LOGISTICS AND TRANSPORT MANAGER June, 2011- September, 2016
Responsible for all on site aspects of the logistics, supply chain, and customer delivery operations. In charge of making sure that each stage of the distribution process is progressing on time, on budget and to the right quality standards.
Duties:
Conducted disciplinary, capability and grievance investigations and took appropriate action
to address any failings.
Managed all customer complaints or queries to attaining 95% satisfaction.
Conducting crime and loss investigations into missing stock and loads.
Ensuring the efficient running of administration and office procedures.
Securing and alarming premises and monitoring security procedures.
Actively managed subcontractors to ensure that they perform in line with their contractual
agreements.
Monitored and tracked the flow of goods into the warehouse.
Controlled the order cycle and managed inventory accuracy to 100%.
Avis Rent A Car Labone
FLEET OPERATIONS MANAGER Feb, 2010 – May, 2011
Leading and motivating the entire transport team and responsible for looking after 40 vehicles which run on a 24 hour basis. On call out of hours and at weekends to deal with any urgent matters.
Duties:
Managed and planned all dispatching, routing, and tracking of vehicles reducing fuel cost between 50-60%.
Managed and oversaw company compliance of all transport policies, legislation and procedures to do with tachograph and towing etc.
Involved in strategic development and strategy making.
Being the first point of contact for all drivers through good communication and team work.
Managed and oversaw all transport fleet vehicles are properly maintained and serviced.
Developing and nurturing customer relationships.
Maintained accurate administrative records on all expenses and repairs.
Oversaw and organized vehicle checks to 98% breakdowns.
Identified and managed operational issues, potential problems and opportunities.
Resolved and managed queries and complaints courteously and efficiently without conflicts.
Appraised staff performance and also took disciplinary measures when required.
Managed and took responsibilities for all Health & Safety issues and bringing them to 90% casualty free.
Primex Ghana Limited (Watanmal Group) Tema
TRANSPORT MANAGER August, 2007 to Feb, 2010
Intercity State Transport Accra
TECHNICIAN/MAINTENANCE SUPERVISOR June, 2004 to July, 2007
Nandom Vocational Institute Nandom
TECHNICAL INSTRUCTOR Nov, 2002 to Nov, 2003
ACADEMIC QUALIFICATIONS
Kwame Nkrumah University of Science and Technology Kumasi 2012 - 2015
BSc (Hons) Mechanical Engineering
GIMPA Accra 2009
Corporate Executive Management Training Program (CeMTP)
Oil & Gas
ICT
Kumasi Polytechnic Kumasi 1999 - 2002
HND (Hons) Automotive Engineering
KEY COMPETENCIES AND SKILLS
Logistics Management
Achieving efficiencies and driving costs down.
Managing & supporting new business implementations and project rollouts.
Continually focused on driving down expenditure.
Knowledge of national and international import/export legislation.
Identifying safety compliance issues.
Comprehensive knowledge of logistical procedures and processes.
Eliminating obsolete and off-spec machinery, & reducing aging equipment.
Identifying and quickly resolving any stock discrepancies that may occur.
Professional
Turning every challenge into an advantage.
Delivering change within a fast paced commercial environment.
Advanced knowledge in Microsoft Office Suite.
Keeping abreast of developments in Logistics & Supply Chain methods (e.g. advanced knowledge in Oracle ERP)
Confident in his ability to make the right decisions.
Numeric and able to demonstrate an understanding of basic accountancy.
Setting achievable objectives and managing all projects.
Ensuring that all levels of service are at a very high standard.
Personal
Capable of resolving differences without conflict.
A willingness to gain professional or technical qualifications.
Can communicate effectively with colleagues and people in the supply chain.
Willing to take responsibility for the day to day management & administration of the Logistics department.
Constantly striving for continuous improvement
REFERENCES – Available on request.