Naneen Johnson

Richmond, VA

Summary

• More than fifteen years of extensive administrative/management experience

• Strong ability to lead and train staff and students

• Excellent ability to gather and analyze statistical data and generate reports

• Profound database management skills

• Great knowledge of general accounting principles

• Remarkable ability to communicate effectively, both orally and in writing

• Complete knowledge of supplies, equipments and services ordering and inventory control

• Exceptional record maintenance skills with an excellent ability to solve problems

• Deep ability to compile information and prepare reports

• Excellent coordinating skills

• Immense ability to schedule appointments and maintain calendars

• Profound ability to transcribe and record meeting minutes

• Remarkable word processing and data entry skills

• Excellent ability to make administrative/procedural decisions and judgments

• Strong ability to compose and edit already written materials Education

• J. Sergeant Reynolds Community College, Richmond, VA; Associate Degree-Office Systems Technology, 2008;

• Bachelor’s Degree Strayer University March 2011; Business Administration

• Master’s Degree Strayer University December 2017; Health Administration (continuing) Skills

• Excel Database

• Typing 65-70-wpm

• Data entry 5,000 kpm

• SAP

• Microsoft Suite (Access, Microsoft Outlook, Microsoft Word and PowerPoint)

• BBP Procurement Module

• Artiva

• Concuity

• Travel arragements

Work Experience

Trusted Agent (TA) with TSA and Enrollment Agent (EA) November 2016 – Present Morpho Trust/EMSI

Administrative assistant

• Provide excellent customer service and answer routine questions of applicants

• Request and validate photographic applicant identification according to standards

• Login to live scan device & enter applicant data from forms into device

• Roll legible and clear fingerprint impressions

• Complete and sign required paperwork associated with the applicant fingerprint process

• Maintain records of processed information

• Keep fingerprint equipment in good working order, initiate maintenance requests for equipment, as needed

• Clean and disinfect fingerprint equipment after each applicant

• Maintain a neat and orderly work area, clean and disinfect general work area daily

• Collect payments and perform other related duties as assigned

• Computer office software application programs; Microsoft Office Suite and other various applications

• Maintain confidentiality with highest regard to privacy regulations

• Communicate effectively with applicants, management, coworkers and the public

• Prioritize, organize, adhere to and complete tasks in accordance with established policies and procedures.

• State and Federal Background certified

Direct Support Professional November 2016 – February 2017 Heart Havens, Inc.

Administrative Assistant

• Provide supervision and guidance for residents during skills building activities

• Develop and implement individual treatment plans for residents

• Assist with daily living activities, including preparing meals and assisting with personal hygiene

• Develop a rapport with residents and cultivate a safe and supportive relationship

• Update resident case notes daily

• Ensure an appropriate staff-to-client ratio always Executive Assistant

Parallon October 2014- November 2016

• Gather information and develops summaries as requested.

• Compile and identify monthly MOR reports from SSC reporting for COO to speak on at monthly meetings in Nashville.

• Assist with development and implementation of budget and operational plans.

• Updating inventory and budget related reports, combining data from several sources before entering SAP

• Keeping records of tasks, files and proofread reports

• Support other projects/project teams on setting up data in SAP.

• Uses software for functional area, to compile and generate reports, statistics, timelines, tables, graphs, correspondence and presentations

• Develops and implements office procedures related to coordination of interoffice communications, records and systems.

• Ensure adequacy of office supplies and equipment.

• Schedule/coordinate meetings, appointments and travel arrangements.

• Assist other staff as requested, backup to update collection status of payers on patient accounts

• Attend meetings as assigned and reports on actions, performed calendar management.

• Participate in educational activities and programs.

• Maintain strictest confidentiality.

Administrative Assistant II

WellPoint February 2008 – October 2014

• Coordinate and perform a range of staff as well as operational support activities for the unit; serve as a liaison with other departments and operating units in the resolution of day-to-day administrative and operational problems.

• Provide administrative/secretarial support for the department/division such as answering telephones, assisting visitors, and resolving and referring a range of administrative problems and inquiries.

• Operate personal computer to compose and edit correspondence and memoranda from dictation, verbal direction, and from knowledge of established department/division policies; prepare, transcribe, compose, type, edit, and distribute agendas and minutes of meetings.

• Put up purchase requests for all approved purchases for the necessary approvals and verify invoices for the raised purchases upon delivery of goods and services.

• Perform data-entry, documentation, printing and filling duties

• Support other projects/project teams on setting up data in SAP.

• Schedule and coordinate meetings, interviews, appointments, events and other similar activities for supervisors, which coordinating travel as well as lodging arrangements.

• Establish, maintain, and update files, databases, records, and other documents; develop and maintain data, and perform routine analyses and calculations in the processing of data for recurring internal reports.

• Sort, review, screen and distribute incoming and outgoing mail; prepare, compose and ensure timely responses to a variety of routine written inquiries.

• Printing, maintenance, and other services

Executive Assistant II

(Health Management Corporation) WellPoint February 2007 – February 2008

• Handled the tasks of providing executive -level administrative support to the concerned executive managers

• Responsible for performing administrative tasks like compiling and analyzing data and conducting market research

• Prepared management reports and maintained proper records of files

• Responsible for maintaining good rapport with the officers and staff

• Handled the charge of answering phone calls

• Responsible for arranging and attending meetings with executive officers

• Prepared daily reports and updated the same to the manager

• Responsible for arranging training sessions for the employees

• Prepared innovative strategies and plans to achieve the target as well as the goals of the organization Other Professional Experience

Event-Marketing Specialist

Mosaic/Big Orange October 2014 - Present

• Execute demonstrations on scheduled date and time

• Stand for up to 6 hours (other than legally required breaks/meal periods) and actively move around store up to a distance of about mile to obtain, set up, and clean up demonstration cart and related equipment/materials; obtain product from shelves; conduct demonstration event

• Food Safety Certification; Responsible Alcohol Server Certification; video game /other consumer electronics knowledge, skills, and experience

• Execute product demonstrations

• Perform the job safely and utilize proper safety techniques and use of equipment when appropriate.

• Ability to be flexible and willing to work extended hours when necessary

• Virginia Union University-July 2006-February 2007: Executive Assistant

Contact this candidate