Medical Assistant Employee Relations
Resume:
Brenda Mullins
OLATHE, KS 66062
******.*******@*******.***
Professional Strengths:
More than ten years of human resources and/or administrative experience including employee and retiree benefits, pension plans, 401(k) plans, Flexible Spending Accounts, life insurance, FMLA, COBRA, Medicare, disability, payroll and compensation
Trained and certified medical assistant with hands-on clinical experience supporting a team of Physicians, Physician Assistants and Nurse Practitioners in a variety of patient settings
Practical experience with True Pay-Inspire, PeopleSoft, RIMS, HRIS/HRMS, Cerner EMR, and IDX scheduling as well as the Microsoft Office suite
Strong aptitude for problem identification and analytics, issue resolution and program management
A proven leader with the ability to draw resources together and organize activities for the effective and efficient execution of a project target
Thorough understanding of medical billing processes, billings codes and medical terminology as well as standard medical practices in a clinical setting
Experience conducting candidate assessments and interviews in a senior adult living facility environment
Practical knowledge of state and federal regulations impacting employee / employer benefits as well as with operations and support of senior adult living facilities
EDUCATION
Mid-America Nazarene University: B.A. Management and Human Relations
Seward County Community College: Associate of Applied Science
Beaver High School: High School Diploma
CNA / CMA Certification
Professional Experience
OMNI Human Resource Management
Human Resource Specialist (July 2017 to Current)
Responsible for Pre-employment drug testing, background checks, verification of employment, and new hire support to our clients
Process Payroll to five plus clients.
Provide day-to-day support to our Clients for employee benefits and payroll questions and issues.
Provide support to the Human Resource consultants on special projects, audits, and researching payroll/benefit issues.
Assists with New Hire Orientation
Provide customer service to our client’s numerous questions and issues.
Process Workman Compensation Claims
Provide Support and Assist with Open Enrollment to all our Clients.
Compensation Administrator
Performance Contracting Group (May 2014 to October 2015)
Responsible for background checks, verification of employment, new hire paperwork, terminations and exit packages, payroll processing, and check generation.
Prepare reports for company-wide and management distribution
Provide day-to-day support for employee compensation questions and issues
Process semi-monthly payroll for over 900 salaried employees including printing and posting checks, and direct deposit.
Balance and reconcile the payroll deduction
Medical Assistant
Olathe Medical Center (September 2011- November 2012)
Collaborated with 3 Physicians and the health care team to provide a variety of in-patient care
Provide nursing support, administration of medications, electronic medical records coding, patient triage, insurance pre-authorization, patient data collection, and patient follow-up; as a well as laboratory and x-ray department assistance.
Human Resource Administrator (December 2010 – May 2011)
Gentiva Health Services (Contract Position)
Supported 200 plus corporate-wide inquiries regarding general HR requests, employee relations, and employee benefits.
Provided employee service and support for compensation and payroll issues, policies and procedures.
Developed and reviewed compensation criteria in accordance with established federal laws and guidelines for new hires.
Conducted follow-up support with recruiters for compliance assurance.
Conducted all data collections and entry ensure accuracy of HRIS data.
COBRA Administrator (September 2007 to February 2009)
EPOCH Group, Leawood, Kansas
Resolved all applications of COBRA to Employer’s
Reworked the COBRA department’s policies and procedure reducing costs and improving efficiency.
Provided over 300 to 400 initial notifications of COBRA rights to the Employer’s and affected employee and dependents according to established federal guidelines on a weekly basis.
Interpreted current federal guidelines and requirements for the continuation of health care, to the coverage holder
Provided monthly billing and collection of required premiums for cost continuation coverage from qualified beneficiaries.
Provided customer services with respect to its COBRA responsibilities.
Administrative Assistant (September 2003- February 2006)
CompBenefits Corporation, Overland Park, Kansas
Coordinated all benefits and service for the account executive and sales manager
Responsible for counseling and identifying eligible benefits to the group employee’s, retiree’s and individual covered.
Prepared and updated plan descriptions communicated and collected all documentation for new groups.
Created proposals and quotes for prospective groups. Handled confidential information and issues.
Pension Plan Coordinator (February 2001 – September 2003)
Sprint, Overland Park, Kansas
Coordinated all benefits for active employees and retirees.
Counseled all new hires, active employees, and retirees for medical, dental, vision, life insurance, COBRA coverage, pension plans, HIPAA, ERISA, FMLA issues, 401(k) plans, compensation and payroll benefits.
Provided interim assistance in the corporate recruiting department where I assisted with revisions and updates to compensation packages, HR benefits, and policies and procedures.
Conducted functional backup support to review and respond to any workman’s compensation claims and issues.
Provided a high level of customer service to all employees and retirees on a daily basis.
Financial Service Representative IV (1998 to 2001)
Sprint Supplier Disbursements, Overland Park, Kansas
Responsible for researching accounts, billing processes, daily operations relating to finance and customer relations.
Provided data entry, invoicing, clerical work, general ledger accounting, office procedures, and filing.
HR Skills
Employee Benefits
COBRA
E-Verify
ERISA
FMLA
FSA
ADA
Medicare
Medicaid
Short & Long Term Disability
Payroll Processing
Billing
Accounts Payable
Accounts Receivable
State Regulations
Federal Regulations
Employee Relations
New Hire Processing
Compensation
Relocations
Terminations
I-9 Processing
E-verify
401K Plans
Recruiting Skills
Screening
Outreach
Counseling
Medical Skills
Medical Terminology
Prior-Authorizations
Patient Triage
Procedures Prep
System Software
AS400
Cerner EMR
HRIS
HRMS
IDX Scheduling
Inspire/Trupay
Microsoft Word
Microsoft Excel
NuView
Outlook
RIMS
PeopleSoft
Apple OS X
MS Windows
True pay/Inspire
Millennium 3
References: Available upon Request.
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