Administrative Assistant / Human Resources Generalist

Jackie Neely

*** ****** ****, **** *******, VA 804-***-**** ***************@*****.***

SUMMARY

Human Resources Professional with three years in HR and a background in healthcare and education leadership. Strong training and mentoring skillset and ability to develop high-performing teams. Handles all aspects of recruiting, onboarding, staffing forecasting, vendor management, and pre-hire/post-hire HR responsibilities. Technology-current with capability across a range of programs. Expertise in benefits administration, workers’ comp, and safety. Able to handle confidential matters with tact and diplomacy. Identifies organizational threats and opportunities with a predictive vs. reactive leadership style. Offering a blend of hands-on, ground-level expertise alongside strategic and visionary planning capability.

EDUCATION

B.A. Business Administration Management Averett University – 2013

SHRM Course Completed

AREAS OF EXPERTISE

MS Office: Word, Excel, PowerPoint, SharePoint

Completed SHRM Prep Course

FMLA/STD & LTD

Benefits Administration

Workers’ Compensation

Continuous HR Training in Best Practices

Risk Management

New Hire Onboarding

Fingerprinting, I-9, Tax Forms, Offer Letters

Safety Program Management

Accident Investigation

PMIS (Project Management)

Industrial Hygiene

Kronos and CIPPS

Leading/Training/Mentoring

Inventory Management

ITECH/HuRMAN Reports

Attendance Reporting

PROFESSIONAL HISTORY

7/2019 – Present DC Powell – Contract for Bon Secours Health System Richmond, VA

Human Resources Leave Administration

Review and initiate leave cases for entire Region, send correspondences to Directors and employees

10/2015 – 7/2019 Sitter & Barfoot Veterans Care Center Richmond, VA

Human Resources Generalist 3/2016 – Present

Tasked with running the entire department for half a year. Covered orientation, nursing, dietary, maintenance, social services, grievances, new hire orientation, recruiting, onboarding, training, performance evaluations, and workers’ comp for a facility with 200 employees.

Through careful management and investigatory process improvements, reduced workers’ compensation claims from avg. 30 to six per month, saving thousands that would have otherwise been paid out. Constantly pursuing knowledge in risk management. Offers risk management training to executive leadership, and prevents fraud through ongoing implementation of best practices.

Responsibilities include:

Pre-employment (fingerprints, offer letter, I-9 paperwork), onboarding, orientation.

Department license and certification checks.

Benefits Administration, FMLA/STD & LTD, PMIS.

Bimonthly attendance reporting, training scheduling and planning.

Employee Recognition Lead Member, Employee Newsletter, Safety Committee Lead Member.

Trained/Trainer on Risk Management for Public Entities, Regulatory Aspects of Safety and Risk Control, Accident Investigation, and Industrial Hygiene.

Key leave into Kronos and CIPPS.

Secretary to Director of Nursing (Sitter & Barfoot cont’d) 10/2015 – 3/2016

Promoted to HR Generalist based on performance in this role. Promotion was given due to ability to multi-task, work well with internal and external customers, knowledge of the State systems, and track record of completing projects accurately, on-time, and professionally.

Led the charge on setting up a new transportation program. Created cost savings through greater efficiency and price negotiation.

Helped bring SharePoint into the facility and served as lead contact for the program.

Responsibilities included:

Managed scheduling for the Nursing Department and supervised four employees.

Set-up trainings, monitored attendance and employee scheduling.

Designed documents for department.

ADDITIONAL EXPERIENCE

1/2013 TO 10/2015 Administrative Assistant Davita Dialysis Richmond, VA

Made patient appointments, managed inventory, managed the lab, scheduled facility trainings, performed month-end reconciliations, verified insurance, managed medication, and served as Infectious Control Team Lead.

9/2011 – 1/2013 Lead Teacher Lakeside Baptist Daycare Richmond, VA

Created age-appropriate lesson plans, covered office management, training, and staff scheduling.

11/2010 – 11/2011 Lead Teacher KinderCare Erie, PA

Created lesson plans, served as Summer Camp Lead Teacher and Staff Scheduler.

5/2006 – 11/2010 Certified Nurse Assistant Hamot Hospital Erie, PA

Provided ADL’s to patients on the trauma floor.

5/2004 – 5/2006 Studio Manager Olan Mills Portrait Studio Pittsburgh, PA

Supervised ten employees, trained the sales team, created monthly reports and cash reconciliation.

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