Licensed Clinical Social Worker Mental Health

Diana S. Miltenburg, MSW, LCSW

Licensed Clinical Social Worker #22177

Orange County, California 92610 949-***-****

*****.*.**********@*****.*** www.linkedin.com/in/dianamiltenburg Licensed Clinical Social Worker-Clinical Supervisor Experienced, passionate LCSW/Clinical Supervisor, mindful & intuitive creative problem solver. Effective managing sensitive, complex cases, driven by helping others achieve higher functioning, greater health, wellness, and overall quality of life. Emotionally Intelligent (EQ) & aware, respectful of cultural diversity in theory and practice with demonstrated excellence serving at risk families, youth and couples, veterans, and members of the LGBTQI community presenting with psychosocial challenges including severe and persistent mental illness, addictions, homelessness, unemployment, legal matters and cooccurring medical conditions.

• Client centered, Recovery focused, Strengths based utilizing Trauma Informed Care and other Evidence Based treatment modalities in a variety of levels of care i.e., Therapeutic Residential Care

(TRC), acute inpatient, community clinics, licensed Board & Cares, Residential Rehab, Institute for Mental Disease (IMD’s), and emergency shelter housing.

• Advanced working knowledge and understanding of HIPAA, Short Doyle, LPS and Probate Conservatorships, Title 9 and Title 22 regulations. 5150 Certification by County of Orange.

• Skilled liaison, collaborator and clinical case manager coordinating with community organizations i.e., County of Orange HCA: Offices of Public Guardian, Patient’s Rights, Public Defenders, County Council, Forensic Psychologists, Law Enforcement and Representative Payees.

• Proficient in conducting Peer and Quality Assurance reviews, program implementation, clinical oversight, milieu management, crisis intervention, risk assessments, discharge planning, placement & assisting in the development/revision of programs, Policies & Procedures. Professional Experience

Therapist & Clinical Supervisor January 2019-June 2019 US Vets Inc. Outside the Wire, OC

Provided and supervised clinical & crisis intervention services to veteran students on community college campuses.

Primary Care Mental Health Integration-Case Manager Veteran’s Administration Community Based Outpatient Clinic August 2018-January 2019 Valor Health Care, Laguna Hills, CA

Provided comprehensive case management services to veterans. Clinical Director

Footprints Behavioral Health Care, Mission Viejo, CA August 2017-February 2018 Reporting to the Executive Director, working in collaboration with Executive/Administrative, Utilization Review, Admissions, Operations and Client Services. Oversaw clinical programming for Detox, RTC, PHP, & IOP levels of care including creating and managing group schedules, group curriculum, implementing and enforcing program guidelines and policies. Crisis intervention and risk assessment. Clinical Director

Hope by the Sea, San Juan Capistrano, CA December 2016-August 2017 Member of the senior management team, responsible for the management, and oversight of Behavioral Health & Clinical Social Services provided to the addiction and seriously mentally ill populations in Residential Care. Provided leadership & Clinical Supervision to unlicensed program therapists, (MSW, MFT,

& PCC) according to BBS standards and regulations. Utilized ASAM-PPC2 Patient Placement Criteria to establish Master Treatment Plans, Goals & Objectives, Conducted peer-to-peer “medical necessity” reviews with managed care agencies. Performed administrative and clinical social work interviewing, hiring, training, conflict resolution, crisis intervention, de-escalation, and performance evaluation, initiating corrective and/or disciplinary action. Participated in fiscal audits, satisfaction surveys and other quality control mechanisms.

Clinical Supervisor

Sovereign Health Inc. San Clemente, CA February 2016-December 2016 Provider of individual and group Clinical Supervision to ASW & MFT Interns & Case Managers, serving the seriously mentally ill and addiction populations in Residential, community-based settings. Additional primary duties include crisis intervention, individual & family therapy, complex problem solving, utilization review of charts, Biopsychosocial Reports and weekly Clinical Reviews. Facilitator of Psychoeducation and Process groups, coordination of services including discharge planning, housing and placement. LCSW/Applied Behavioral Analysis (ABA) Behavioral Technician Active-Steps, LLC. (Temporary position) September 2015-February 2016 Provided in home non-aversive positive behavioral support and intervention services for families with children and youth on the Autism Spectrum.

Clinician/Team Lead (TREE House & Anaheim Clinic)

Telecare Corporation Inc December 2014-July 2015

Individualized, recovery-focused, intensive community-based case management and crisis intervention to members with severe and persistent mental health, addiction and co-occurring medical conditions. Professional leadership, Clinical Supervision to entry level Personal Service Coordinators (PSC). Community- based outreach & engagement, emergency housing and long-term housing support including transportation, vocational & educational services.

Director of Operations

Experience Unlimited – Irvine Chapter (EUI) December 2013-December 2014 A Professional Development & Network organization for professionals in career transition. County of Orange Health Care Agency February 2001-July 2013 Behavioral Health Services, Adult Mental Health Services (Continuous length of service 13 years) Clinical Social Worker II Licensed

Assistant Program Director Long Term Residential Care 46 bed Psychiatric SNF Leader/member of a multidisciplinary, behavioral health team serving adults 18+ with serious mental illness, co-occurring addiction, & co-occurring medical conditions. Coordinated, scheduled and participated in admissions, transfers, acute hospitalizations and discharges. Provided crisis intervention and counseling services to patients & families. Planned & facilitated psycho-education groups, participated in formulating and implementing psychosocial treatment plans. Collaborated & consulted regularly with OC Long-term Care Dept, LPS public & private LPS Conservators, Forensic Psychologists, Public Defenders, County Council, Social Services Agency, local law enforcement, probation and parole. Scheduled and facilitated mandated Quarterly & Annual Care Plan Reviews. LPS Clinical Case Manage LPS Mental Health Services Department Served as member of a multidisciplinary treatment team providing case management for OC Public guardian’s and private guardian’s LPS Conservatees, collaborating routinely with conservators, forensic psychologists, public defenders, Social Services Agency, local law enforcement including probation and parole. Conducted QA chart reviews; organized support and psychoeducation groups, counseled family members assisting them in understanding, coping and supporting the client through recovery. Consumer Employee Employment Specialist: Center of Excellence Multicultural Development Department Facilitated & promoted the integration of the “consumer” of mental health services into the workplace, & practice of "Recovery" focused behavioral health care; provided support & crisis intervention, ensuring that organizational and consumer employee needs were met; educated and supported, OC staff & administrators about the unique culture of mental health consumers integrating into the workplace; provided Clinical Supervision to graduate social work interns, and participated in the planning and implementation of mental health training & conferences sponsored by OC Center of Excellence. Emergency Housing Coordinator Residential Care and Housing Department Coordinated move-in & move out of homeless, behavioral health clients to and from emergency housing; provided crisis intervention, 1-1 therapy; assessed clients for financial, vocational & other supportive services; collaborated w/shelter staff, operators, administrators regarding client’s daily functioning and progress in recovery for placement in permanent affordable housing; maintained OC B&C Vacancy Hot line. Laguna Woods Social Services, Laguna Woods CA April 2000-February 2001 Social Worker Case Manager for Seniors

*Graduate Internship August 1999-April 2000

Kaiser Permanente, Department of Psychiatry Anaheim CA Psychotherapist Intern

*Graduate Internship August 1998-April 1999

Laguna Woods Social Services, Laguna Woods CA

Social Worker Case Manager for Seniors

Charter Behavioral Health Systems, Mission Viejo, CA May 1997-June 1999 Mental Health Counselor

Education

Master of Social Work (MSW) Bachelor of Psychology (BA) University of Southern California Cal State University Long Beach License, Professional Associations & Memberships

• CA Board of Behavior Sciences, LCS #22177

• National Association of Social Workers

• Domestic Violence Victim Advocate 40 hr. Training Certification 1037.1

• 5150 Certification with County of Orange (requires renewal)

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