KENT WANG

* ac976i@r.postjobfree.com ( +1-404-***-****

SENIOR EXECUTIVE for global sourcing technical

Extensive experiences in areas of Quality Management and Corporate Responsibility, especially in Global Sourcing Business, Consumer Product & Retail industry. Proven ability to build a World Class Operation Systems and Talent Team to support the business needs according to the business operation model. Areas of expertise:

Quality system

Factory(system) audit

Quality planning

Product reliability

Quality inspection

Product certification

Product safety

Quality incident management

Continuous quality improvement

Social compliance audit

Vendor capacity building

Vendor performance management

3rd party partner management

Global sourcing operation process establishment &improvement

Vendor performance management

Sourcing stratrgy & sourcing operation management

Top 5 strength: Ideation; Strategic; Deliberative; Relator; Futuristic (based on Strength Finder program of Gallup).

PROFESSIONAL EXPERIENCES

SGS North America inc Atlanta Branch in GA, USA.

Manager of integrated quality solutions Nov 2015- present

In Consumer Testing Services Division, responsible for technical support to retail customers in North America market, with focusing on electronic products.

SGS-CSTC Standards Technical Services Co., Ltd, Shenzhen Branch in china, The largest 3rd party quality service company in the world, with corporate headquarter in Geneva, Swizerland, provide professional quality services of certification, testing, inspection, audit globally.

Senior Technical Manager Sep 2014 – Nov 2015

In Consumer Testing Services Division, responsible for technical support to retail customers in North America market.

Best Buy (Asia Pacific) Limited, Shanghai & Shenzhen, China. A global sourcing organization, partner with vendors in Asia (mainly China), to build private brand of products for Best Buy group, mainly for North America market, and also supply to China, Mexico.

Director of Quality, Product Safety & Corporate Responsibility Jan 2011 – Aug 2014

Lead a team of quality (SQE), Product Safety & Compliance, Corporate Responsibility (social & environmental responsibility, C-TPAT) and Asia Testing. Make sure quality (include product safety) is managed effectively and efficiently in Asia, and the continuous improvement of vendors' social and environmental responsibility. Key Performance:

Quality performance of global sourcing business is much better than corporate quality performance, while the quality management cost is continuously improving both at manufacturing side and market side;

Developed Quality Decision Support Function in the team, not only provide more transparency of quality performance to cross function team and leaderships and drive quality improvement, but also provide very valuable analysis info of quality performance (e.g. R&E%, customer rating, defective rate, inspection fail rate, suspected incident rate, warranty cost…etc) to support meaningful improvement in quality planning.

Continuously drive operation process evolution in above responsible areas, in order to improve the effectiveness and efficiency of the operation system.

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Lead the team to successfully developed very effective and efficient program of Hazardous Substances and Lithium Battery safety assurance program, to prevent product recall because of High Safety and HS risk;

Developed the team morale to higher level, the team’s ESI (Employee Satisfaction Index) and View Point score (an Index of employee engagement) has been continuously improved and stably standing at highest tier in global sourcing org.

Lead a team of 30+ persons, manage the $5M SG&A, successfully support global sourcing business with value of $1.4B.

Developed a professional team with solid succession plan for most key roles, ensure the sustainable growth of the organization for supporting long term success of the business.

The Asia team also provide technical support to the QAQC operations in North America.

Act as focal point to corporate Asset Protection and Business Ethic in global sourcing org., coordinate the AP and ethic works in global sourcing organization.

Senior Manager of Quality & Corporate Responsibility 2003 - 2010

Lead a team of quality (SQE, product safety), Corporate Responsibility (social, environmental, C-TPAT). Responsible for quality management, product safety incident prevention and management, vendors social and environmental compliance and also supply chain security compliance for all global sourcing supply chain. Make sure quality and delivery performance, and continuous improvement in product quality and vendors' social and environmental responsibility. Key Performance:

Developed quality system for global sourcing business, the quality performance of global sourcing business is much better than corporate quality performance, while the quality control cost is lower in the sourcing industrial;

Set up and evolve product safety assurance system in global sourcing;

Set up and evolve supplier’s social and environmental program, and made great contribution to EICC Asia networks.

Set up SOP board in global sourcing organization.

Open Shenzhen branch company, build solid culture in the office and developed a strong, talent team for quality and corporate responsibility.

Build strategic partnership with local and global 3rd party service providers.

Key Responsibility:

Own the global strategy of supplier quality engineering in global sourcing and responsible for its execution;

Develop and lead product safety program in global sourcing;

Make sure the sustainable business growth by controlling the risk of social and environmental compliance in global sourcing supply chain;

Continuously improve quality of private brands product, to support private brand development globally;

Sponsor for SOP development project across all functions in global sourcing organization;

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Intertek ETL/SEMKO Testing Service, Zhejiang, China. A 3rd party company provide product certification, testing, inspection, system audit and related quality service to retailer and product companies, mainly in consumer product industry.

Manager of Inspection Division Feb 2003 – Jun 2003

Key Responsibility:

First priority is to improve the management system and develop local management team for Hangzhou, Dongguan and Guangzhou offices one by one in 3 years;

Lead a 40+ persons inspector team in Hangzhou.

Review and optimize operation procedure, then improve operations performance (effectiveness, service, quality, cost and profit)

Optimize the teams' organization structure and staff assignment;

Develop local management team, create internal backup manager pool.

Key Performance:

Opened Ningbo office, to support the inspection service in Ningbo areas locally, the work efficiency has been improved for 50%, average cost per inspection is reduced for 40%, the order count from major customer increased 55% in the following 6 months in Ningbo area.

Head count of Hangzhou and Ningbo office has been increased for 40%, executed order count increased 45%, on-time rate for inspection service improved for more than 8%.

Developed 1 assistant manager and 2 supervisors for the 2 offices, made smooth transition with a proactive succession plan, and supported the sustainable growth of both business and organization for the 2 offices.

Freelance Tutor of Management Skills Training Shenzhen, China. Jun 2001 – Jan 2003

Provide management & leaderships skills training to local companies.

SGS-CSTC Standard Technical Service Co. Ltd. Shenzhen, China. A 3rd party company provides product certification, testing, inspection, system audit and related quality service to clients in almost all industries, and I was working in consumer product industry, provide quality related services to retailer and product companies,.

Operations Manager of eCommerce Division 2000--2001

Key Responsibility:

In charge of Operation dept, which include 3 sections, 20 persons.

Service Management - Order execution;

CustomerCare - Customer Relation Management, Customer support and post sale service;

Internal Quality Assurance - Internal quality system set up and quality improvement.

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Manager of Key Account dept in Consume Product Division 1999--2000

Key Responsibility:

In charge of the Dept (45 persons) in national wide, provides services of Inspection, vendor assessment to several key accounts(Kingfisher, Lisa Frank Inc ..etc), and also led 2 teams: Public training and Code of Code services (called CSR now).

Key Performance:

Inspection covered all of consume products, such as, toy, sundries, hardline, apparel, textile, home appliance...etc.

New services development: developed a series of Supplier assessments in the areas of QA system, production, Code of conduct, environment and GMP,HACCP) to retail clients; Management training and management consultancy to local market.

Sr. Supervisor of Toys & Hardline Dept of Consume Product Division 1997--1999

Key Responsibility:

In charge of the dept operations in South China, provide inspection and QA services to retailer(e.g. Woolworths, B&Q, Auchan, Costco…etc) and product companies(Lisa Frank, Tupperware, Le Creuset, Toy Biz, Pizza Hut...etc), 30 persons in the team.

Partner with UK and US colleagues, develop factory audit services for clients, e.g. environmental production audit for B&Q, Hygiene system audit for Food-Contact products’ production for Pizza Hut, Occupational Health & Safety audit for Costco…etc.

Section leader of Toys dept of Consume Product Division 1996-1997

Key Responsibility:

Clarify or prepare inspection standards, set up inspection plan and provide price quotation with customer or sales affiliates.

Train inspectors on general standards and process, provide guidelines for specific requirements for specific products and/or from specific clients, manage inspection execution, lead Inspector team of 10 persons;

Conduct factory audit by myself.

Organize internal trainings to the team, ensure the consistency of service quality.

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Zhongshan Qijiang Industry and Trade Ltd. Zhongshan, China. A small scale trading company under Pioneering Business

Incubator program which was sponsored by government, I and my partner created a management consultancy Dept under this company and run the consultancy business by ourselves independently.

Manager of Management Consultancy Dept 1994 - 1995

Key Responsibility:

Business development;

Key account Management;

Project management and do the consultant job for QA system and PPC/PMC system consultancy project.

Sales and Consultants training. 7 persons in total

Service Scope:

QA system;

PPC/PMC system;

Warehouse management;

IE - Industry Engineering;

TOMEI Toys Ltd. Zhongshan, China A Hong Kong based Toys manufacturer, belongs to HK TOMEI Industry Group, produced toys products for Hasbro, Mattel, Tiger Toys, Tyco Toys…etc.

Management Trainee 1992--1993

Key Responsibility & Performance:

Worked as supervisor in every Dept, workshops(assembly, paint spraying, plastic injection molding, fabric cutting and sewing...etc), QC and QA,PMC/PPC, warehouse and R&D, introduced IE methodology to the company.

Established QA system in the company based on ISO9001 standards, and got ISO certification from HKQAA.

Introduced computing tool – Lotus 123 to the PPC/PMC Dept, upgraded the work efficiency and accuracy.

In the last 6 months, worked as official quality supervisor in quality Dept, lead IQC and IPQC team.

EDUCATION:

South China University of Technology 1988/09--1992/07

Bachelor of Industrial Engineering and Management, Including 2 parts: Industrial Engineering & Business Administration.

INDUSTRY ASSOCIATIONS:

Worked with Reps from other member companies in work groups, developed system and tool for EICC (Electronics Industry Citizenship Coalition ) and GSCP (Global Social Compliance Program).

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