MARY L. GRONDIN, MBA, NHA, CASP, FACHCA
**** ***** ****** ***., *******, Illinois 60625 (773) 769 - 0801 ********@***.***
Healthcare Executive
Dynamic, experienced and results-oriented healthcare administrator with demonstrable expertise in navigating complex regulatory environments and managing a diverse array of healthcare organizations. Possess a unique combination of project management, team leadership and operational strategy. Strong ability to catalyze streamlined results while complying with budgets and schedules. Thrive in busy, demanding and crisis situation. Expert in implementing policy and executing process improvements. Genuine like and concern for people coupled with a successful track record of strengthening relationships across functions to enhance outcomes.
Areas of Expertise & Technical Skills
1.Community Outreach
2.Business Strategy
3.Motivational Leadership
4.Project Management
5.Information Management
6.Budgeting & Cost Reduction
7.Stakeholder Communication
8.Process Improvements
9.Marketing & Internal Communications
10.Operations Management
11.Electronic Medical Records
Professional Experience
FOMARK COMPANIES., Plainfield, IL 2010-Present
MONITOR / RECEIVER, ILLINOIS DEPARTMENT OF PUBLIC HEALTH / INTERIM ADMINISTRATOR
Primary point person for receiving through monitoring return to vendor. Secure accurate receipts of all supplies delivered, physical count, entry into materials computer system and delivery of product proof of delivery. Monitor all reports to ensure receipts are entered and issues are resolved.
1.Established auditable record keeping of the receiving operation, as well as delivery services.
2.Overhauled main filing system, enhancing organization and streamlining records system.
3.Coordinate all freight traffic to departments, assisting with the purchase order process, the Purchasing Department and other materials management as necessary.
4.Simultaneously serving as Interim Administrator and Monitor for I.D.P.H. Clinical Resources Interim Administrator (2013-Present) Sherrenau Consulting (2014-Present) Leaderstat Interim Consulting (2015-Present) and 360 HealthCare Staffing (2016-Present)
EASTCASTLE PLACE, Milwaukee, WI 2009-2010
VICE PRESIDENT / CHIEF OPERATING OFFICER / ADMINISTRATOR
Formulated business strategies, long and short-term plans, budgets and objectives to drive growth for 214 bed continuing care community. Commanded facility operations, personnel and admissions while improving efficiency and the safety and well-being of residents. Served as the face of the facility in the community and with civic organizations.
5.Reduced nursing P.P.D. from 7.0 to 4.0 without compromising quality of care.
6.Evaluated results of personnel, work quality and operations in collaboration with corporate staff.
7.Significantly reduced overhead by limiting overtime and eliminating unnecessary positions.
LEGACY SENIOR LIVING 2004-2009
REGIONAL DIRECTOR OPERATIONS / INTERIM ADMINISTRATOR
Lead troubleshooter, specializing in consulting, change management and interim supervision for continuing care, retirement, assisted living, memory care and skilled nursing facilities. Coached and mentored incoming executive directors and administrators throughout transition periods, while ensuring successful positioning of facilities.
8.Established movement to withdraw recognition of the Service Employees International Union.
9.Successfully orchestrated the application process for and achieved a new dialysis suite for client.
10.Acting project director for all renovations to facilities.
Professional Experience (Cont’d.)
SENIOR LIFESTYLE CORPORATION 2001-2004
EXECUTIVE DIRECTOR / ADMINISTRATOR
Planned, directed and supervised the daily operations of a 234 independent, 25 shelter care, and 40 skilled nursing bed continuing care retirement community. Successfully positioned facility for programs, certifications and inspections, while promoting a positive community perception. Oversaw cleanup of 3 year Medicare backlog.
11.Formulated plans and consolidated departments leading to a savings of over $37,000, annually.
12.Eliminated private insurance to residents, exceeding annual savings of $100,000.
13.Established and chaired Quality Assurance Council.
14.Directed $2,000,000 project to renovate campus, ultimately completing the project under budget.
15.Increased resident to market rate by over 1000% in 2 years.
RESURRECTION HEALTH CARE, Chicago, IL 2000-2001
DIRECTOR, LONG TERM CARE
Led the long-term and senior care services division through transition from Catholic Charities to Resurrection. Oversaw 4 skilled nursing facilities, representing 600 beds, developing and enacting policies and procedures aimed at improving resident experience and service.
16.Served as interim Administration during vacancies.
17.Assured JCAHO compliance, achieving deficiency-free surveys from Department of Public Health.
18.Constructed annual goals and objectives relative to programming, staffing, clinical and financial matters in conjunction with executive management and organization directives.
CATHOLIC CHARITIES OF THE ARCHDIOCESE OF CHICAGO 1997-2000
DIVISION MANAGER, HEALTH FACILITIES
Integral contributor to the overall administration of a 1,337 bed health facility comprised of; a 676 retirement, 161 skilled nursing, 296 intermediate care, 32 shelter, 114 assisted living and 2 Alzheimer care beds. Effectively delivered results in all core agency functions, including; planning, interagency cooperative programming, personnel management, budget, communications, public relations and leadership.
19.Served as interim Administrator / Executive Director during vacancies.
20.Directed inspection of care, resulting in an increase of $200,000 in billable revenue.
21.Created, presented and executed the launch of a centralized purchasing program.
Education
Master of Business Administration, Health Services Administration, Wagner College
Bachelor of Science, Commerce, DePaul University
License, Certification & Training
Nursing Home Administrator License – Florida, Illinois, New York, Wisconsin
Certified Aging Services Professional, University of North Texas
Gerontology, University of Illinois
Geriatrics for Non-Physicians, University of Illinois at Urbana-Champaign
Organizational Development, DePaul University
Marketing Professional, Life Services Network
Fellow American College of Health Care Administrators
Awards & Accolades
Administrator of the Year, GERIPROS, INC.
Best Licensure & Certification Survey in History of Facility, GeriPros, Inc.
Highest Resident Satisfaction Company-Wide, Senior Lifestyle Corporation
Highest % of Residents Participating in Satisfaction Survey, Press Ganey