Alexanderia Harris
Dickson City, PA
************@*****.***
OBJECTIVE: To employ my knowledge and experience with the intention of securing
a professional career with opportunity for challenges and career advancement,
while gaining knowledge of new skills and expertise.
SKILLS: Trustworthy and ability to handle sensitive and confidential information.
Efficiency in operating terminal and entering data.
Detail oriented.
Experience:
Data Entry Supervisor
Affiliated Monitoring - Union, NJ
December 2018 to Present
Entering customer data into prescribed database software
Ensuring that accurate data has been entered into the database
Following data program techniques and procedures to maintain data entry requirements
Verifying, reviewing, and correcting entered information
Conferring with Dealers regarding incomplete information
Maintaining confidentiality regarding data contents
After Hours Staffing Coordinator
All American Healthcare Services Inc - Newark, NJ
Present
Coordinate daily service schedules for in-home attendants to ensure timely staffing based on available labor variables.
Daily and ongoing telephone communication with internal, external staff, clients, their families and the public.
Monitor and update via industry scheduling computer software of schedules, employee and case notes.
Conduct applicant assessments, multi-phase new hire processing, and presenting case profiles.
Assist supervisors in maintaining quality of service delivery and recommend changes as needed.
Communicate program plan to on-site staff to promote and maintain the client’s independent lifestyle.
Customer Service Call Center Manager
Rugged Outfitters - Mahwah, NJ
February 2014 to December 2018
Receive orders by fax or email from customers and punch them in the appropriate system
• Verify order information from the customer
• Process customer orders through various means such as telephone and email
• Communicate with agents and external agencies to ensure product availability
• Follow up on order status and customer feedback
Maintaining minimal error rate
Meeting Production Goals on a daily,weekly, and monthly basis
Property Manager
The Executive House - East Orange, NJ
August 2011 to July 2014
Scheduling and overseeing all maintenance and care of the apartments, buildings and grounds; as well as collecting rents, responding to all rental leads and leasing apartments. Scheduling and overseeing all painting, plumbing, minor electrical, repairs in all occupied apartments and upgrading vacant apartments; cleaning hallways, lawn maintenance and snow plowing, Leasing, administration, as well as resident retention.
Education:
Star Technical Institute, Newark, NJ-(Surgical Technology)
Union County College, Cranford, NJ
Concorde School of Hair Design, Bloomfield, NJ
Mercer County College, West Windsor, NJ
St.Vincents Academy-High School/College
**REFERENCES AVAILABLE UPON REQUEST**