Administrative Assistant Customer Service

Brandi Sweet

**** * **** ** *, #*** Wichita, KS *7226 316-***-****

**********@*****.***

PROFESSIONAL PROFILE

Highly experienced administrative and organizational professional

Microsoft Word, PowerPoint, Outlook, Adobe Acrobat, InDesign, Photoshop, 60 WPM, 10-key

Advanced Microsoft Excel and database experience

Completes quality, on-time work with little or no supervision

Dedicated employee who is honest and loyal

Hard worker who enjoys challenges and is willing to learn new skills

WORK EXPERIENCE

Administrative Assistant – Facilities/Operations

Daland Corporation – Wichita, KS 06/11 – 06/19

Assisted Senior Director of Facilities and District Managers with equipment procurement for restaurants

Maintained blueprints and restaurant remodel files

Processed work agreements for all restaurants

Ensured invoices received for items purchased for the restaurants matched the order and was correctly coded

Created and regularly produced extensive and detailed financial reports for Chief Operations Officer

Generated multiple reports monthly for Field Management using Microsoft Excel

Assisted with incoming and outgoing mail for 107 restaurants

Handled all length of service awards for the field utilizing an internal program

Worked with Senior Director of Administration to organize and ensure the Leadership Awards banquet held bi-annually was executed flawlessly

Assisted Sr. Director of Marketing utilizing InDesign as needed

Created writeable .pdf’s using Adobe Acrobat for ease of use for the District Managers and outside vendors

Utilized Photoshop for various projects throughout the year

Backup Receptionist

Packaging Artwork / Database Specialist

The Coleman Company – Wichita, KS 10/09 – 07/10

Ensured packaging artwork was distributed to proper vendors

Tracked the progress of artwork and updated reports

Transferred 2,000+ projects to new database

Identified issues with new database and found ways to correct those issues

Card Production Specialist

Corporate Lodging Consultants Inc. – Wichita, KS 12/04 – 05/09

Assisted the Senior Vice President in maintaining confidential customer information

Answered multi-line telephones and provided customer service

Created extensive budget and accounting reports utilizing Microsoft Excel

Generated identification cards for over 300 companies and their employees

Met multiple daily and monthly deadlines in fast-paced environment

Organized customer data and account information for continuity

Maintained Privacy Act data in a confidential manner

Administrative Assistant - Event Planning

Wichita Area Chamber of Commerce – Wichita, KS 08/99 – 12/04

Worked closely with the CFO, HR and Event Managers in planning and executing yearly events

Organized, planned and executed various monthly membership business networking events

Maintained reservation and membership database

Recorded minutes for event preparation meetings

Created membership and financial reports utilizing Microsoft Excel

EDUCATION

Wichita State University – Wichita, KS

Associates of Education

Heritage College – Wichita, KS

Massage Therapy

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