Curriculum Vitae

Shweta Khanna

Ph: 604-***-****

Email: ac96vi@r.postjobfree.com

PROFILE Highly motivated self managing and energetic with proven experience in providing exceptional customer service, combined with formal qualifications in Make-up Artistry.

A strong customer focused with a broad understanding of quality service, backed up with exposure to strategic planning and promoting products.

I have excellent people and communication skills and competent in building clients and professional relationships.

I am very committed to successful Career.

RELEVANT SKILLS

Frontline customer service experience and customer focussed environments – professional in approach to greeting customers, remaining attentive to customers and an understanding of the need to provide a fast and efficient service

Familiar with service operations including the ability to effectively manage increased demand, preparations for large groups and functions, strategies to increase sales, stock and inventory control, and calming difficult customers down through de-escalation techniques

Perceptive in assessing situations and handling difficult customers and conflict through effective listening, non-confrontational approach and willingness to work through issues – competent in persuading and influencing

Excellent organisation and forward planning abilities – high degree of efficiency while working under pressure effectively prioritising workloads and tasks to meet strict assignment deadlines and work focused timeframes

Team focussed with experience at working co-operatively and supportively in team environments

Able to communicate confidently and relate to customers from diverse backgrounds

Good overall understanding of computers and Microsoft Office

PROFESSIONAL DEVELOPMENT

Qualifications:

2019 Art Of Make-Up(level 2)

Masters of Fashion technology

2010 Punjab Technical University

2008 Bachelors of Arts

Panjab University (India)

EMPLOYMENT EXPERIENCE

Feb 2011 – Jan 2012 Fashion Designer

Perry Knitwear’s, Ludhiana, Punjab

Designing Knitwear

Selecting color schemes and wool for knitwear.

Ensure quality and quantity maintained properly.

Working on different sketches to prepare seasonal specials.

Managing assistants designers with working closely to maintain the quality of the knitwear..

Dealing with suppliers.

Sep 2010 – Jan 2011 Fashion Designer Assistant

Abhi clothing co., Ludhiana, Punjab

Assisting Fashion designer with color selections and fabric designs.

Working closely with stitch artist for accurately portraying the designer’s work

Maintain adequate stock levels.

Assisting designer with new designs and upgrading market trends.

Handling customer complaints gently and ensuring mutually beneficial resolutions where appropriate

PERSONAL INTERESTS

Travelling

Reading Novels and writing

Listening music

Meeting new people

Learning New Languages and interacting new cultures

Enjoys a healthy lifestyle

REFRENCES

Paul Kaushal Nidhi Kaushal

Director Office Manager

Best Choice Kitchen Cabinets Best Choice Kitchen Cabinets

604-***-**** 778-***-****

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