Customer Service Designer
Resume:
Curriculum Vitae
Shweta Khanna
Ph: 604-***-****
Email: ***************@*****.***
PROFILE Highly motivated self managing and energetic with proven experience in providing exceptional customer service, combined with formal qualifications in Make-up Artistry.
A strong customer focused with a broad understanding of quality service, backed up with exposure to strategic planning and promoting products.
I have excellent people and communication skills and competent in building clients and professional relationships.
I am very committed to successful Career.
RELEVANT SKILLS
Frontline customer service experience and customer focussed environments – professional in approach to greeting customers, remaining attentive to customers and an understanding of the need to provide a fast and efficient service
Familiar with service operations including the ability to effectively manage increased demand, preparations for large groups and functions, strategies to increase sales, stock and inventory control, and calming difficult customers down through de-escalation techniques
Perceptive in assessing situations and handling difficult customers and conflict through effective listening, non-confrontational approach and willingness to work through issues – competent in persuading and influencing
Excellent organisation and forward planning abilities – high degree of efficiency while working under pressure effectively prioritising workloads and tasks to meet strict assignment deadlines and work focused timeframes
Team focussed with experience at working co-operatively and supportively in team environments
Able to communicate confidently and relate to customers from diverse backgrounds
Good overall understanding of computers and Microsoft Office
PROFESSIONAL DEVELOPMENT
Qualifications:
2019 Art Of Make-Up(level 2)
Masters of Fashion technology
2010 Punjab Technical University
2008 Bachelors of Arts
Panjab University (India)
EMPLOYMENT EXPERIENCE
Feb 2011 – Jan 2012 Fashion Designer
Perry Knitwear’s, Ludhiana, Punjab
Designing Knitwear
Selecting color schemes and wool for knitwear.
Ensure quality and quantity maintained properly.
Working on different sketches to prepare seasonal specials.
Managing assistants designers with working closely to maintain the quality of the knitwear..
Dealing with suppliers.
Sep 2010 – Jan 2011 Fashion Designer Assistant
Abhi clothing co., Ludhiana, Punjab
Assisting Fashion designer with color selections and fabric designs.
Working closely with stitch artist for accurately portraying the designer’s work
Maintain adequate stock levels.
Assisting designer with new designs and upgrading market trends.
Handling customer complaints gently and ensuring mutually beneficial resolutions where appropriate
PERSONAL INTERESTS
Travelling
Reading Novels and writing
Listening music
Meeting new people
Learning New Languages and interacting new cultures
Enjoys a healthy lifestyle
REFRENCES
Paul Kaushal Nidhi Kaushal
Director Office Manager
Best Choice Kitchen Cabinets Best Choice Kitchen Cabinets
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