CURRICULAM VITAE

MA.SALEEM

EZDAN-** Alwakair Doha Qatar

Email:ac96om@r.postjobfree.com

Cell: +974-******** / Ind:+918*********

Objective: To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self development and help me achieve personal as well as organizational goals.

Experience:

•Working as an operational supervisor in Fmm contract at Hamad international Airport in Doha Qatar from Feb-2019 to till now

•Worked as an Housekeeping Manager in Thumbay groups of Hospital in Hyderabad from Aug 2016 to to Feb 2019.

•Worked as a Deputy Manager Hospitality Services in Care groups of Hospital Hyderabad from DEC 2011 to May 2016.

•Worked as a Housekeeping In-charge in Rainbow Childrens Hopsital from OCT 2010 to NOV 2011.

•Worked as an Housekeeping Executive in Star Hospital Through Caere Facilities & Rento Clean Facilities & Services contract from JAN 2009 to OCT 2010.

•Worked as a Housekeeping Sr.Supervisor in Sea shell inn Hotel (Land mark Group of Hotels in UAE) from April 2008 to November 2008.

•Worked as a House keeping Supervisor in NOVOTEL (Accore groups of Hotels) through McLean from APRIL 2007 to January 2008.

•Worked as a House keeping supervisor in Katriy Hotels & Towers (Fortune groups of Hotels) from SEP 2006 to MAR 2007.

•Worked as a Floor Supervisor in The Golconda Hotel from AUG 2005 to AUG 2006.

Industrial exposure:

•Completed Industrial training in TAJ RESIDENCY (HYDERABAD) for 6 months in HOUSE KEEPING & FRONT OFFICE.

Academic Qualifications:

•Completed my P.G Diploma in Accommodation Operation & Management in

•Shri Shakti College of Hospitality Administration in year 2004-2005.

•Completed my Graduation in B.Com. from

•Osmania University in year 2003.

•Completed my Intermediate (C.E.C) from Board of Intermediate Education,

•Andhra Pradesh in year 2000.

•Completed my SSC from Board of Secondary Education from N.N.H.S in the

•Year 1998.

Technical Qualification:

•Operating Systems: Windows98 and 2004.

•Packages : Ms-Office.

Summary of Personal Skills:

•Adaptable to any kind of work environment.

•Excellent Communication skills and workaholic.

•High Degree of initiative and enthusiasm.

•Good observation, analytic ability and Conceptual skill.

Strength:

•Hardworking, Confident & straight forward

•Positive approach

•Good Trainer & Adviser

Duties & Responsibilities

•Grooming standards

•Attended daily briefing.

•Excellent knowledge of cleaning and all machines like single disk, wet & dry vacuum, carpet vacuum, scrubbing machines of Tennant company T1,T5,T7,T12,T20,&S30.

•All Chemicals using knowledge.

•Color coding, PH values, MSDS & COSHH.

•Lost and found processor system.

•Making sure there are sufficient numbers of staff on duty to be able to look after the needs of the business.

•Ordering housekeeping supplies that are running low.

•Managed the cleanliness of the office & refilled office supplies when needed.

•Keeping a daily, weekly and monthly cleaning check list.

•Informing staff of work that needs to be completed daily.

•Resolving any customer complaints to a satisfactory conclusion.

•Making an inventory list of stock to ensure adequate supplies are always available.

•Daily completed TSO work order

•Reporting and happening situations to senior managers.

•Notifying OTL when supplies are needed.

•Properly handover to another shift

Training and Seminars attended

•Lost & Found Procedures

•Health Safety & Environment(HSE)

•Control of Substance Hazardous to Health(COSHH)

•Material Safety Data Sheet(MSDS)

PLANNING:

•Assemble the team and equipment that required for delivering the services

•Instruct employees about the grooming standards and assign them activities

•Ensure Tools, Consumables, Chemicals are acquired and prepared for service delivery

ORGANIZING & CO-ORDINATING

•Coordinate and deploy manpower at client sites.

•Monitor employee activities to ensure quality service and completion of deliverable set to the execution.

STAFFING:

•Orient the new recruits to the work and the rules of the company.

•Introduce new recruits to your staff

•Train them as per SOPs of the job he should perform.

•Attach them with the experienced staff so that he learns work quickly.

•Observe them for a week or ten days, and train them further as requirement.

•Regularly train the staff.

•Demonstrate how a particular task has to be performed, if the situation demands.

•Train the reliever of your site as per the site’s requirement.

•Train staff who have been job rotated.

•Be empathetic to your staff when communicating/dealing.

•Handle the manpower grievances at the site and inform the manager if required.

•

DIRECTING:

•At the beginning of every day’s work, brief subordinates.

•Mark their attendance and check their grooming.

•Communicate to them the status of previous day’s daily report and messages in the logbook.

•Give feedback to individual members of your team on any lapses in their previous day’s work and suggest corrective measures.

•Allot respective works to the staff, in accordance to the schedule given by the manager and clarify their doubts

•Listen to problems of the staff and solve them, if they fall within your span of control. If not, inform the manager of them.

•Give tips on how to use implements effectively and on how to do their work efficiently and easily.

•Enthuse your staff constantly to strive for customer delight and achieve 100% in your daily reports.

•Constantly move around the premises to check if the work is done as per the respective MS and correct the staff in case of discrepancies.

•Maintain a notebook to note down all the areas of improvement.

•Constantly allot to janitor the next task to be done.

CONTROLLING

•Check if the implements being used are stored in the assigned place and in order; else train the employees to do so.

•Check if the implements are being properly used; else train staff to use them in the proper way.

•Maintain a stock register; make a note of the material issued.

•Make sure that the day’s work is completed to the maximum satisfaction of the client at the end of every day.

•Check the area of work after the janitor finish their job to ensure that the furniture, etc., are in proper place.

•Check the time in/timeout of the staff with that recorded by the security.

REPORTING:

Fill the following:

•Logbook (at the end of the day): staff attendance, duty allotment, special cleaning done as per schedule and plan the work to be done, accordingly, for the following day.

•Project Report: Grooming and Punctuality checklist, briefing topic, TBT and work status at the beginning of every day.

•Attend to any complaints/suggestions given by the client, act accordingly and take a satisfied comment from them immediately.

•Get them attested by the manager at the end of the day’s work.

•Show the trolley maintenance book (with the total number of trolleys) to the maintenance-in-charge at the beginning of everyday.

•Write the damages or repairs of client’s infrastructure in his job order book.

Profiles:

•Name: Mohammed Abdul Saleem

•Date of Birth: 27/12/1981

•Father’s name: (LATE.) MA.Sathar

•Sex: Male

•Marital Status: Married

•Languages Known: English, Telugu,Hindi & Urdu

•Nationality: Indian.

•Religion: Muslim.

•Hobbies: Playing Cricket, Singing Songs,Listening Music & Body building.

•Passport Number Z4031003

•Passport expiry 06/03/2027

Permanent Address: Flat no - 401,Mustafa towers Feelkhana road

Mallepally Hyderabad 500001

Declaration: I hereby declares that above given information is true to and fact according to my Best Knowledge.

Date: Yours faithfully

Place: MA. SALEEM

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