Customer Service Accounting

Qualifications Profile

Highly organized, detail-oriented and goal-focused professional, equipped with comprehensive experience in accounting, bookkeeping and administrative support. Competent in prioritizing and fulfilling diverse functions with outstanding results, which include reports generation, bank reconciliation, general ledger and journal entries. Equipped with notable communication, decision-making, organizational and excellent client relations skills. Committed to delivering substantial contributions toward the achievement of organizational goals.

Areas of Expertise

Project Administration Strategic Planning and Execution Quality Control Information Legislation

Business Requirements Analysis Time Management and Prioritization Problem Resolution customer service

Professional Experience

Lovely Imports & Retails Ltd., Toronto, ON

Manager, Bookkeeper Retail Inventory Analyst Jan 2007–Present

Complete various accounting-related duties, which include of the following:

oProcessing of accounts payable and accounts receivable;

oAccurate balancing and maintenance of ledgers;

oMatching of purchase orders and invoices and entering into system;

oRegular coordination of bank deposits and report financial results to management;

oPayment of vendor invoices and tracking of bank account balances;

oDrafting of monthly financial statements; and

oPreparation of quarterly and monthly tax returns as well as operating and business taxes

oReconciliation of company bank accounts and preparation of cash deposits

Build and cultivated exceptional relationships with staff as well as create their schedule and maintain timesheets

Oversee the entire inventory process, including cycle count, ordering and merchandizing

Facilitate the professional training and recruitment of new staff

Carry out administrative tasks, such as faxing, scanning, copying and filing of documents; processing of electronically uploaded data; uploading of documents in the system as well as research and resolution of discrepancies

Draft month-end procedures as well as prepare and process payroll

Take charge of filing Workplace Safety and Insurance Board (WSIB), goods and services tax (GST) and harmonized sales tax (HST) returns

Directly collaborate with vendors and the Category Team in ensuring improvement within the department

Serve as an effective decision maker in handling priority and non-priority issues

Career Highlights:

Achieved significant reduction of costs and increase of sales and profits

Improved organizational efficiency by leading daily work procedures and schedules

Earned commendations for demonstrating keen attention to detail, outstanding customer service and exceptional team player attitude

royal accounting and tax solutions

Accountant (Part-Time) Jan 2019 - Present

Full cycle Accounting

Processing Company’s Payroll

Filling GST/HST/WSIB returns

A4 Tax and Accounting, Etobicoke, ON, Canada

Accountant (Part-Time) Nov 2007–Apr 2011

Rendered direct administrative and clerical support to ensure improvement of processes and procedures during tight deadlines

Served as the point of contact for calls, responsible for screening and recording messages daily along with addressing and resolving inquiries with accuracy

Ensured the maintenance of all records while performing e-mail management as well as photocopying, scanning and uploading of documents

Career Highlights:

Demonstrated excellent work performance, thus receiving commendation as one of the best office administrative assistants within the entire department

Exemplified proficiency in managing various tasks simultaneously while effectively resolving issues with expediency

Spearheaded the implementation of challenging projects and succeeded in completing new tasks

Earlier Career

E.R.S & associates., Chartered Accountants, India

Accountant Database Administrator Developer

Senior Staff Accountant

Education

Master of Business Administration (Retail Management)

National Institute of Business Management, Thiruvananthapuram, KL, India

Master of Commerce in Banking

Andhra University, Visakhapatnam, AP, India

Bachelor of Commerce in Accounting and Costing

Andhra university, visakhapatnam, Andhra Pradesh, India

Professional Development

Quality Assurance Manual Testing SAP

Technical Acumen

C+ Visual Basic Microsoft Office Suite (Word, Excel, Outlook, Access and PowerPoint) dBase FoxPro

SQL, MongoDB, ETL, Microsoft DOS Microsoft Windows

Contact this candidate