Sales, customer services, administration, HR

Muhammad Ali Khan

437-***-**** ***********@*****.***

Summary of Qualifications

• 15+ years of experience in sales, sales administration, team management, distributor channel management and coordination

• 8+ years of experience in human resource management

• Looked after the entire recruitment process ensuring smooth entry of new incumbents

• Proven ability to work in fast paced work settings which require strong attention to detail

• 2 years’ experience in supply chain management working for Pakistan Cricket Board

• Substantial experience in contract management

• Supervised inventory management and procurement of diversified material

• Successfully managed third party contractors

• Management and governance of strategic and operational plans

• Excellent team member; accountable and supportive in a busy environment

• Bachelor’s degrees in commerce, business administration

• Master’s degree in business administration

• Driver’s licence and clean abstract

Work Experience

Director Business Support, July 2015 – June 2018

Punjab Health Commission, Lahore, Pakistan

• Ensure top level leadership, vision and strategic direction and management across all aspects of the Business

• Acts as Secretary to the PHC Board of Commissioners

• Acts as the organizational focal point for financial and corporate governance

• Co-ordinates provision of physical and ICT infrastructure

• Ensure robust systems are in place for financial stewardship and human resource management within the PHC

• Ensure that the Directorate works effectively in collaboration with other PHC’s Directorates in all developmental, certification, accreditation, probity and regulatory activities

• Integrate the production/dissemination of documentation on Financial Stewardship, Human Resource Management and Corporate Governance whilst maintaining independence from political pressures

General Manager HR/Business partner November 2009 - June 2015

K-Electric, Karachi, Pakistan

• Played a supporting role as business partner to the Generation & Transmission segment of KE

• Looked after the entire recruitment process ensuring smooth entry of all the new Incumbents

• Liaised with business and came up with a business plan to utilize the maximum from the induction of good Human Resource more in tune with the private sector of the modern age by placing the right man in the right job

• Brought in a new structure for both business and own department and provided a conceptual plan to replace the ageing and almost redundant staff with fresh blood

• Designed and conducted training sessions for different departments within G&T to help them perform in a far more productive manner

• Renegotiated afresh with all seven (7) vendors providing Head Hunting service to KESC and drastically cut down on a lot of money flowing out of HR’s pocket

• Managed the employee complaint resolution help desk by personal involvement and counseled difficult employees in supervisory roles so as to ensure that their teams were not demoralized or suffered from any undue pressure

General Manager Supply Chain July 2007 - April 2009

Pakistan Cricket Board, Lahore, Pakistan

• Successfully conducted several international fixtures, including Asia Cup 2008 held in June/July’ 2008

• Successfully managed ticketing, venue security and all other functions related to stadia preparedness for international events held in Pakistan

• Successfully managed inventory management system at head office & eleven locations throughout Pakistan

• Supervised sourcing and procurement of requisitioned materials and services

• Responsible for clearance and delivery of procured imported and local materials to designated user departments

• Pursued import substitution as a specific corporate objective

• Negotiated and supervised execution of long term supply contracts, and scheduling of deliveries against all operational requirements

Additional work experience

General Manager Marketing January 2007 - June 2007

Pakistan Stone Development Company, Lahore Pakistan

General Manager Operations November 2002 - December 2006

National Commission for Human Development; Lahore, Pakistan

GM Planning, Operations & Expansion November 2002 – December 2006

National Commission for Human Development (NCHD), Islamabad, Pakistan

Head of Marketing/Regional Operations and Coordination July 2000 – October 2002

Small and Medium Enterprise Development Authority (SMEDA), Lahore, Pakistan

Corporate Sales Manager February 1994 – June 2000

A Cable and Wireless Company

Regional Sales manager Jan 1991 – September 1993

Gillette Pakistan Limited, Lahore, Pakistan

Regional Sales Manager June 1986 – December 1990

Philips Electrical Company of Pakistan

Education

• Master of Business Administration (MBA) Institute of Business Administration

• Bachelor of Business Administration (BBA Hon’s) Institute of Business Administration, University of Karachi, Pakistan.

• Bachelor of Commerce (B Com) Hailey College of Commerce, University of Punjab, Lahore, Pakistan

References

Available Upon Request

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