Sachin S

India,

Bangalore

Technical Content Developer : 821-***-****

Email: ac96jj@r.postjobfree.com

Professional Summary

• A MCA Engineer graduate with 5.8 years of industry experience and 2+ years of relevant experience as software technical writer, seeking a challenging position which will allow me to apply my technical writing skills and expertise in a fast paced dynamic company.

• Experience in creating and authoring various types of user documentation including Getting Started Guide (GSG), Important Information Guide (IIG), Install Guide (IG), Image Customization Guide (ICG), Compatibility Matrix, Release Notes etc.

• Experience converting technical document from word, PDF to XML DITA, video creation skills.

• Proficiency in working with XML editors like XMetaL Author Enterprise 11.0, Oxygen XML Editor.

• Experience in developing technical task-based, conceptual, and reference topics using industry tools, and standard practices adhering to company specific style guide.

• Experience understanding source code of different programming languages- PHP, Java, and web services.

• Ability to gather information from SME and understand the technicality of any product.

• Being a founder member of Toastmasters & Leadership Club, I acquire an excellent command over English language that allows to write content in an easy to understand manner. Technical Skills:

Domains • E- commerce

• Operating Systems

• Storage solutions and servers

IDE’s Atom, Visual Studio code editor, Android studio Authoring XMetaL Author Enterprise, Oxygen XML Editor Markup languages HTML, XML

Other language exposures PHP, JavaScript, jQuery, CSS Process & methodologies SDLC, DDLC

Graphic tools Adobe InDesign, Visio, SnagIt

Management tools JIRA, GIT, Postman

CMS exposures WordPress, Magento 2x

Collaborative Confluence

Product Lifecycle Management Windchill

Component Content Management System SDL KC, SDL Tridion

(CCMS)

1

Internal Use - Confidential

Work Experience & Projects:

1) Technical Content Developer at DELL EMC

Feb 2019 - Present

• Authored a deployment guide for a new product from scratch in a short period.

• Responsible for analyzing, mapping, documenting, publishing, and maintaining the user guides for various applications.

• Interacted with software developers, system architects, and fellow technical writers to generate requirements and complete the guide.

• Used structured authoring practices by creating About (concept), How to (task) and Fact Sheet (reference) articles.

• Developed and maintained various technical documents including product descriptions, release notes, and getting started guides.

• Maintain training materials and software user guides and update documents after each product release.

2) Senior Software Engineer at Happiest Minds

Technology

Nov 2014 – Jan 2019

[4 yrs 3 mos]

• Wrote API documentation for RESTful webervices which involved MongoDB configuration.

• Involved in designing the architectural documentation of an e commerce product that was hosted in Azure environment.

• Used Adobe Indesign and created webpages that are visually pleasing and highly efficient.

• Onsite calls with clients to support them with their queries. 3) Trainee in Mphasis, an HP company

July 2011 - August 2012

[1 yr 1 mo]

• Develop financial software user manuals.

• Document structured, concise and easy-to-understand procedures. 2

Internal Use - Confidential

Personal Accomplishments:

• Best outgoing student excelled in project work during final year MCA.

• Best Team member award in “All Happiest Minds meet” for setting bench mark in Teamwork and Excellence.

• Founder member of “Utthishta Toastmasters & Leadership Club”.

• IEEE student branch member from RNSIT from 2012-2015.

• A volunteer from IEEE for Inter-Collegiate Technical fest “Pulse 2013”.

• Submitted a dissertation titled “Pulsars and Neutron Stars” for M.P Birla Institute of Fundamental Research.

• Won 2nd prize in Karnataka State Level Painting Competition.

• Won 2nd prize in Web Designing Competition.

• Won 3rd prize in Vismaya Quiz Competition held in our College. Certifications:

• GNIIT (Software Engineer).

• Best benchmark set in Innovation, Technical improvement and team work.

• “Python Language and its applications in various domains.”

• “Drupal” organized by Dept of FSMK (Free Software Movement Karnataka). Education:

Exam Institute Year of Passing Aggregate

Class X Carmel High School 2005 76%

Bangalore

Higher Secondary Jnanodaya PU college 2008 46 %

Examination(PUC) Bangalore(Karnataka PU

Board)

Under Graduate (BSc) Sri Bhagawan Mahaveer 2011 75% Jain College (Bangalore

University)

Post Graduation(MCA) RNS Institute of 2015 81 %

Technology

PLACE : Bangalore Sachin S

3

Internal Use - Confidential

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