Airport Education
Resume:
EDUCATION
HighestEducationLevel :DiplomainMarketing
NameofInstitution :PoliteknikKotaBharu
GraduationDate :2013
HighestEducationLevel :SijilPelajaranMalaysia
NameofInstitution :SekolahMenengahKebangsaan
BukitBesar20500Kuala
Terengganu
GraduationDate :2009
NORFAZILABINTIMOHAMAD
KASSIM
PERSONALPARTICULARS
ICNumber :920*********
DateofBirth :6August1992
Gender :Female
MaritalStatus:Single
PhoneNumber:010*******
EmailAddress:
**************@*****.***
Address :Lot1792JlnLabu
Batu13,KgPulau71900Nilai
NegeriSembilan
CAREEROBJECTIVE
Toapplyforapositionthatfits
myachievements.
Inordertogainworkexperience
inreallife.
Learntoperformtasksassigned
eitherindividuallyoringroups.
REFERENCE
MohdFahmiNizarbinAriffin
SalesManager
TenagaGemilangAutomobileSdn
Bhd
Lot1751,JalanKamaruddin,
20400KualaTerengganu,
Terengganu
09-6220995
WORKEXPERIENCE
CompanyName :MalaysiaAirportBerhad
PositionTitle :CustomerExperienceManagement
DateJoined :September2018
DateLeft :June2019
JobDescription
1)Attendtopassengersenquiriesonwayfindings,airport facilitiesandotherpassengerissues.
2)Proactivelyapproachpassengerandofferassistance.
3)Handlesandassistpassenger/stakeholdersonsite
complaintsandissues.
4)Toassistinqueueandcrowdmanagement.
5)TostrictlypracticeSOPandheretoworkingstandard
whenperformingduties.
6)Anyinstructionortasksassigned.
CompanyName :TenagaGemilangAutomobile.Sdn.Bhd
CompanyIndustry :Automobile
PositionTitle :AdminAssistantClerk
DateJoined :April2015
DateLeft :November2016
JobDescription
1)IssueInsurans.
2)Registrationnewcar.
3)Makingsteponebyonebeforedeliverycar.
4)ProvidedocumenttothePuspakom,Jabatan
PengangkutanJalan(JPJ),bankdocumentandprepare
documentbeforedelivertocustomer.
EncikRosmanBinHarun
ManagerAdmin/Finance
RPPAjil,Terengganu,Lot5319,
KawasanPerindustrianAjil21800
Ajil,HuluTerengganu,Terengganu
EncikShamsulnizamBinMohamad
Dept.HeadCustomerServices
GiantHypermarketLotPt1485
MukimCabangTiga
21100KualaTerengganu,
Terengganu
CompanyName :NewsStraitsTimes(Press)Berhad
CompanyIndustry :Press
PositionTitle :FinancialClerk
DateJoined :April2014
DateLeft :June2014
JobDescription
1)MakeDailyCollectionReport(DCR).
2)InvoiceMemo.
3)SchoolDiscount(PartialPayment).
4)MakeabillingStatement.
CompanyName :GiantHypermarketTerengganu
CompanyIndustry :Retailing
PositionTitle :CustomerServices
DateJoined :July2012
DateLeft :December2012
JobDescription
1)Helpcustomersolveaproblem.
2)Makeanannouncementtoallstaffinofanycase.
3)Makingcashrefundandstockchecking.
4)Answeralloutgoingandincomingcall.
SKILLS&STRENGTH
SKILLS
Goodcommunicationskills.
FluentinwrittenBahasaMalaysiaandEnglish.
ProficientinMicrosoftOfficesuchasMicrosoft
Word,MicrosoftExcel,MicrosoftPowerPointand
etc.
STRENGH
Alwayseagertogainmoreknowledgeand
experience.
Performagiventaskinearnest.
Acceptcriticismwithgood.
Abletoworkunderpressure.
Trustintheassignedresponsibilities.
Contact this candidate