Customer Service Medical

IRENE R. RAMIREZ

**** *. ****** ***. ****** CA. *3274

Phone: 559-***-****

E-mail: **********@*****.***

*********@***.***

OBJECTIVE

Looking for a part time Customer Service Position. I am a hard worker, responsible, dedicated, employee. I have ten (10) plus years experience in Customer a Service, and Managerial tasks, EXPERIENCE

Taqueria Sin Frontera. 1404 E. Tulare CA. 93274. 559-***-**** Restaurant Manager. - July 1, 2000 to current

Responsibilities. Customer Service Managed a staff of 3 or more. Full time Accountant,

Accounts Receivable: Process monthly billing for current customers.

Accounts Payable: paid all outstanding invoices, and Purchase Orders using QuickBooks

Payroll-Processed payroll for a staff of three employees plus HR duties.

End Tax Preparation. Prepare Inventory for weekly supplies, Cigna Health Care 5300 W. Tulare Ave 559-***-****

Customer Service Rep. - Nov 2007 to April 2009

Responsibilities: Received incoming calls from the clients or medical providers.

Provided clients or patients with providing information on their current insurance policies

Processed medical claims for medical services. Using I-9 codes researched old claims for processing,

Aided with processing new identification cards for new customers. Elias Prado Landscape Maintenance 32221 Road 122 Visalia, CA 93291. 559-***-**** Bookkeeper/Accountant - April 1997 to current

Responsibilities. Customer Service Managed a staff of 3 or more. Full time Accountant,

Accounts Receivable: Process monthly billing for current customers.

Accounts Payable: paid al outstanding invoices, and Purchase Orders using QuickBooks

Payroll-Processed payroll for a staff of three employees plus HR duties. 2

End Tax Preparation. Prepare Inventory for weekly supplies, REFERENCES

Elias Prado 32112 Road 122. Visalia CA. 93291 Phone: 559-***-**** Rachel Owens 503 S. Larkin Street. Tulare CA. 93274 Phone: 559-***-**** Fred Quijas. 1932 W. Cleveland Ave. Porterville. CA 93257. Phone: 559-***-**** SKILLS

Word Perfect, Office Suite, Excel, Quicken, QuickBooks, Peach-tr, ESL Medical Processing

Excellent Customer Service Skills, and Cashier experience

Managerial Experience of a staff of 3 to 10 employees

Experience with Personnel Management, and Human Resources

Experience with Insurance, and Payroll Audits

Experience with an Internal Revenue Service Audit

Experience with irate customers and disgruntled employees

Can handle multiple tasks

Dependable, honest and loyal to my employer

Bilingual I speak, read and write in Spanish.

Contact this candidate