Robert “Stan” Benavides
Delivering Technology Solutions to FinTech Lenders
*** **** **** ******, *** York, NY. 10024
**** **** *** **, *********, PA. 17601
Cell: 484-***-****
Email: ****.*********@*****.***
LinkedIn: https://linkedin.com/in/stanbenavides
CAREER HIGHLIGHTS
• Lead the successful delivery of the Pilot and Production site of “Real Estate Center” on bankofamerica.com. o Generated revenue growth from $1MM pilot cost to $4MM annual billing for LPS.
• Drove product enhancements and added a custom enterprise CRM solution and marketing system to route leads from Real Estate Center to Bank of America Mortgage channel. o Managed product refactoring and data center expansion to handle expansion from 1800 users to 8000 users and management of 25MM contact records.
o Grew revenue from $4MM annual to $6MM annual billing for LPS
• Provided project management consulting for implementation of (LPS aka Black Knight) Empower LOS system and delivered product & pricing and third-party interface configurations for SunTrust Mortgage
• Delivered management consulting and reorganization of the Vendor Management Department and systems for Union Bank
• Lead the business analysis, project management and implementation of custom Student Lending Refinance Loan Origination System for a Tavant client.
o System increased loan production by 300% and Application to Closing ratio by 80% over 18 months. EXPERTISE AREAS
Strategic Business Planning Loan Origination Technology Mortgage & Bank Lending P & L Responsibility Operations Management Vendor Management Real Estate Technology Client Relationships Machine Learning & RPA Product Management Project Management Business Analysis Agile & Waterfall SDLC Team Leadership SaaS and COTS Products WORK EXPERIENCE
Tavant Technologies May 2017 to March 2019
Santa Clara, CA
Director – Consumer Lending Practice
Provide domain knowledge and expertise related to Consumer, Mortgage, Student Lending practice for Mortgage, Banking and Financial Firms. Support the product management of the VELOX suite of product offerings for Lenders. Suite includes products supporting the digital experience for mortgage and banking transactions for consumers, third party originators and includes vendor interfaces, document management, and analytics. Lead customer technical sales and product demonstrations. Product and road-map owner of productizing the Consumer/Auto/Student Lending Platform of the VELOX Suite. As a Consumer Lending Practice Director assist the company and sales in the promotion of Tavant’s products and services. Coordinate the implementation and oversight of the resulting solution. This includes all lending channels for FinXperience consumer direct, retail LO, broker and correspondent products. LenderNet, Inc. April 2012 to May 2017
Lancaster, PA
Founder/Consultant
Founded consulting firm and provide project management, implementation, vendor selection, and custom application development to Mortgage, Banking and Real Estate related customers. Provide expertise and leadership for LOS system design and analysis to improve business processes, third party integrations, cross-sell marketing and CRM production initiatives.
• CONSULTANT-TAVANT TECHNOLOGIES (DEC 2016-MAY 2017) Provide subject matter and business analysis and architecture consulting for the creation of a Student Loan Refinance Origination System for a valued client. Documented requirements, processes flow, automated underwriting procedures, external integration specifications and Agile project oversight. Joined Tavant full time in May 2017
• CONSULTANT-UNION BANK (JULY 2015-DEC 2015) Provide management consulting for the reorganization of the Vendor Management department of the Consumer Lending Mortgage Division including processes, procedures and technology.
• CONSULTANT- SUNTRUST MORTGAGE (OCT 2013-MARCH 2015) Provide Project management consulting for the implementation of BKFS (Empower) LOS system, and primary focus on Product and Pricing and Third-Party Interface configurations
LPS aka Black Knight Financial Services August 2003 to April 2012 Jacksonville, FL
Senior Vice President January 2007 to April 2012
Directed all activities of business unit delivering contact management system application to high-value banking client (Bank of America). Managed business operations and initiatives to attain increased revenue and performance. Drove continued enhancement of application to ensure consistent client satisfaction, conducting needs assessments to identify and address all requirements. Guided business expansion through development of new and updated versions of software. Oversaw contract negotiations for licensing and software services. Supervised 21 technical and operations direct reports.
• Grew annual revenue exceeding $6MM for Contact Management System after corporate reorganization.
• Drove growth of data center hosting from initial 60 user pilot to 8000 users and 28MM contact records.
• Enhanced business performance by migrating servers to more capable versions and continuously updating technology.
Vice President & General Manager January 2004 to January 2007 Managed development of innovative Real Estate Listing Portal for Bank of America. Managed the business unit of LPS and the support and development teams from pilot to deployment. Strategized all long-term business plans and product Road Map with BofA partners, overseeing all business development, general management, and P&L activities. Defined pathways to optimal business profitability.
• Generated revenue growth to $4MM annually from $1MM.
• Successfully developed pilot and production site for Real Estate Center on BankofAmerica.com
• Consistently drove product forward, adding full enterprise solutions and CRM marketing system to route and manage the leads to the BofA mortgage channel by creating a second CRM product LenderOffice for Bank of America Mortgage.
Senior Project Manager (LPS Empower) August 2003 to January 2004 Project Management and Business Analysis for implementation of Empower Client/Server and .NET systems within clients. Managed client relationship and project functions including documentation of business requirements, process and workflow redesign, customization, integration data maps and setups. DECADES OF ADDITIONAL EXPERIENCE AND KEY JOB FUNCTIONS AVAILABLE ON REQUEST GHR Systems, Inc.
Fiserv
Mortgage.com
TitleServ, Inc.
Arbor National Mortgage (became Bank of America Mortgage) First Town Mortgage
Bank Leumi Trust Co.
Ensign Bank
First Northern Mortgage, Inc.
Citicorp
American Financial Network
Lomas & Nettleton
Century 21
ERA Mortgage Company
Republic National Bank
Red Carpet Realtors
MILITARY EXPERIENCE
United States Naval Reserves.