recruiting, academic coordinator, customer service, administrator

SYAZWANI YASSIN

Siti Nursyazwani Binte Mohd Yassin

Currently pursuing triple diploma in the fashion industry. Academic coordinator experience in the Education Industry managing resources and project activities. Administrative experience in the Transport & Arts Entertainment Industry in juggling meeting schedules, backlogs & bookkeeping. Proactive with hands-on experience working in diverse office environment. Skilled communicator, able to maintain cultural sensitivity & established rapport with people of diverse groups due to experience in the aviation customer service industry.

**********@*****.***

8233 3442

899, Tampines Street 81

• Assist in recruiting & orientating faculty which includes assuring assigned faculty members hold the appropriate teaching credentials

• Coordinate student registration processes, class schedule, assignments and weekly attendance meetings

• Monitor students who withdraw from courses and communicate with at-risk students to ensure academic success

• Maintain student academic records & files accurately to ensure and track student’s academic progress

• Perform administrative, clerical & reception duties, schedule executive calendars with attention to detail & accuracy

• Checking incoming paperwork (correspondence, invoices, contracts), scanning & copying before distributing

• Safeguard data & information, requests to access files & keep logs of borrowed documents

• Event coordinating, planning, executing internal events & team bonding

• Bookkeeping & data entry, documentation of expenses, preparation of invoices & quotations

• Preparing agendas, minutes & documenting action items for internal meetings

• Maintenance of office & production equipment, HR, petty cash, digital databases of materials & accounting documentations

• Serve as a Data Protection Officer

• Handled both arrival & departure flights - as liaison between departments to ensure smooth flights.

• Ensured superior customer service, demonstrated empathy & resolved problems on the spot

• Acted professionally & patiently when addressing negative customer feedback

• Involved in overnight & day camps

• Conduct safety briefings, monitored participant workflow throughout the whole camp process

• Used role-playing, simulations, team exercises & group discussions to instruct participants Textile & Fashion Industry Training Centre (TaF.tc), 2018 – PRESENT Kaplan Higher Education Academy, 2014 - 2015

Kaplan Higher Education Academy, 2014 - 2014

Changkat Changi Secondary School, 2010 - 2013

• $2,600/-

• East

• 7 March 1997

• Singaporean

• Javanese

• Central

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