Flawless and top-notch assistant with **+ years of experience looking for an “Administrative Assistant” role where I can utilize my well-developed scheduling and organizational skills to manage general office operations and strengthen relationships with client
Key Skill and Experience
Adept at handling different administrative procedures – screening calls, scheduling appointments, planning meetings, and organizing travel arrangements.
Expert in connecting to new clients and informing them about the services offered.
Ability to serve as a primary point of contact and liaise with different departments and ensure efficient functioning of the organization.
Proficient with MS Office, MS Excel; MS Windows; MS Word; MS Outlook Adobe, Officio, Quickbooks, and Simply Sage.
Excellent verbal and written communication skills as well as a high attention to details.
BA in Business Administration. College Diploma in Accounting and Payroll
College Diploma in Advanced Business Administration
Receptionist & Administrative Assistant
Johnson Controls – Mississauga (Six weeks assignment between June 17, 2019 - July 29, 2019)
Greeting all office visitors, determining the nature of their visit, and directing them accordingly.
Answering, screening, and forwarding incoming phone/in-person inquiries while providing general information as needed.
Receiving, sending, and sorting daily mail/deliveries/couriers, and tracking usage.
Managing boardroom/meeting room schedules for the site.
Related administrative tasks as needed and assigned.
Efficiently helping customers (internal and external) with the highest level of service.
Answering and directing all incoming telephone lines on a multi-line switchboard.
Communicating customer feedback and concerns to all appropriate parties and supervisors.
Performing basic bookkeeping, filing, and clerical duties.
Preparing correspondence and documents as necessary.
Administer and manage inbound/outbound mail, including priority post, packages, courier services, and other correspondence.
Data entry updates in various application such as Excel, Adobe Acrobat and filing.
Assist in entering timesheets, records maintenance, project file creation and paperwork for employees in assigned area.
Onyx Immigration Inc. -Mississauga- February 2015- April 2019
Answering calls, directing calls, greeting clients and customers in person, handing out visitor badges, etc.)
Receive and distribute all forms of paper correspondence.
Arrange travel bookings via approved providers, distribute tickets to staff, and post incurred expenses to the summary sheet.
Prepare legal documents from written and oral instructions.
Apply proofreading and edit skills to documents and correspondence.
Maintain manual and computerized filing and retrieval systems for records/documents, including file correspondence.
Scheduling, coordinating, and organizing meetings and planning sessions.
Gathers, collects, records, tracks and verifies order to invoice.
Performing a variety of activities to expedite the flow of work orders.
Create Invoices and Monthly Statements.
Verify, process AP/ AR invoices for courier deliveries and supplies.
Process Visa/MasterCard payments.
Global Logistics Management Inc.- Mississauga- January,2013- January, 2015
Worked alongside the CEO and executive team in carrying out exceptional customer service.
Responsible for all communications on behalf of GLM customers via email and telephone.
Collaborating with departmental managers to plan weekly team discussions and creating reports on the minutes of meetings.
Planning and organizing details of company special events, corporate agendas, and client meetings.
Responds to inquiries made in person, by telephone or in writing Work with Sales Manager to keep Company Reporting up to date.
Maintains manual and computerized filing and retrieval systems for records/documents, including file correspondence, records, reports, inventory data and manuals.
Schedule client and internal meetings by checking the calendar before fixing appointments for loyal customers as well as new clients.
Order and maintain office supplies and ensure office equipment and office spaces are maintained.
Manage calendars, e-mail on behalf of Managers, as required or requested.
Create shipping documentation including bills of lading, shipping labels, and custom invoices.
Maintain shipping records, provide tracking, shipping history information, or freight quotes to customer service.
Coordinate shipping of freight by contacting appropriate freight carriers.
Follow up with Customer Service on order discrepancies.
Daily invoicing verification: check all invoices against paperwork for correct pricing, quantities shipped, shipping charges, special instructions, and taxes. Matches and prepares invoices for weekly emailing/mailing to the customer.
Executive Administrative Assistant (2005-2012)
College of International Centre for Leadership Development- Dubai
Coordinated office management activities to aid executives.
Researched and compile confidential documents.
Took and recorded minutes of the meeting.
Screened incoming correspondence and ensured delivery to the intended recipient.
Created and maintained a liaison between executives.
Composed letters and other correspondence.
Produced reports and charts and Reviewed and proofread documents for executives’ signature.