Administrative Professional
Resume:
Angela L. Sasyn
Administrative Professional
Personal Information
Address
Calgary, AB T3G 5V2
Phone
******.*****@*****.***
After 15 years working her way up the ladder to a position of leadership in hospitality and retail industries, Angela needed change. Aware of her strengths and qualities, she became an administrative professional with 5 years working in corporate office settings. Highly organized and detailed orientated, Angela is proficient at coordinating, planning, and managing a wide range of administrative tasks, while working proactively in a complex work environment. In addition, her ability to build and foster quality professional relationships, Angela is looking for career advancement opportunity where she may hone her clerical skills.
Experience
Receptionist/Office Support Assistant 2017/11 – 2018/10
Dream Recruitment, Soby Boyden Lenz LLP, Calgary, AB
- Client focused, with exemplary rated performance within a
general law practice.
- Key player in providing excellent client services and ensuring
smooth internal operations.
- Professional, dependable, reliable and performed
duties with minimal supervision.
- Comprehensive command of legal administration, office
and clerical support combined with knowledge of legal
documents, court filings, and legal procedures.
Customer Relations/Office Support Assistant 2014/05 – 2016/08
The Filter Shop (B.G.E. Services & Supply), Calgary, AB
- Provided quality service to customers and contractors
inquiring availability of products or status of orders.
- Assisted in implementing new policies and techniques to
overcome challenges by working together to achieve
goals and initiate change.
- Proven expertise providing customer support in busy
retail environment for public and commercial industries.
- Entered, processed and prepared orders in a timely manner.
General Manager/Customer Relations 2013/10 – 2014/05
Teavana, Calgary, AB
- Maximized efficiency of administrative process by
completing payroll and scheduling promptly.
- Mentored team members by helping develop
individual performance and set realistic sales goals.
- Interviewed, hired, and trained new sales associates.
- Exceptional inventory, supply management, and food
preparation according to Starbucks corporate standards.
Soft Skills: Interpersonal - Expert
Adaptability - Expert
Time Management - Expert
Organization - Advanced
Communication - Advanced
Punctuality - Expert
Hard Skills: Team Management - Expert
Scheduling - Expert
WPM/Transcribing - Intermediate
Microsoft Suite - Advanced
Banking/Accounting - Advanced
Data Entry - Intermediate
Education
Practicum/Legal Assistant 2017 (100 HRS.)
Calgary Court Centre – Surrogate Section Calgary, AB
Diploma Legal Assistant 2017
Reeves College Calgary, AB
Certificate University College Entrance Program (UCEP) 2012
Concordia University College of Alberta Edmonton, AB
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