Customer Service Cargo

* * * * * * R e s u m e – L o g i s t i c s / C a r g o E x e c u t i v e

JISHNU MALAYI

BHASKARAM (House)

Kolathara (po)

Calicut, Kerala - 673655

Contact No: +918*********

Email: **********@*****.***

PROFESSIONALSUMMARY:

4 Years’ Professional Experience in Logistics, Supply Chain/Procurement, Manufacturing, Trading & Shipping Industry

Dedicated, Reliable Coordinator with professional & academic understanding of Supply chain Logistics Management

Manage the complete Logistics operations which include Warehousing, Freight imports and export documentation, Transportation & distribution activities

An Ability to identify inefficiencies and then planning & Implementing process Improvements, Monitors employees to ensure that the targets are consistently met on time according to industry standards.

KEY HIGHLIGHTS:

Logistics & Inventory Control

CRF Software Knowledge

International Import & Export

International Trade Compliance

Warehousing & Distribution

Strong Problem solver

Time management

EDUCATIONAL QUALIFICATIONS:

Certified IATA/FIATA Cargo Introductory Dec 2014

Master of Business Administration- Logistics May 2017 Bharathiar University, School of Distance Education Coimbatore, India Bachelor in Commerce Apr 2014

NSS College, Calicut, Calicut University Calicut, Kerala Higher Secondary Mar 2011

Board of Higher Secondary Education Calicut, Kerala PROFESSIONAL EXPERIENCE:

Team Thai Aghin Roadways June 2019 Jul 2019

Logistics officer Bangalore, Karnataka

Key Responsibilities:

Developed strategic planning to make sure efficient transport operations.

Coordinate with the Truck drivers to confirm the route if it’s safe to travel or not

Keep a good relationship with Govt. Officials such as RTO and POLICE. 2 P a g e 3 R e s u m e – L o g i s t i c s / C a r g o E x e c u t i v e

Communicating effectively with clients and responding to their requirements.

Directing all transport activities.

Monitoring transport costs.

Rais Hassan Saadi Group Apr 2016 to Apr 2019

Logistics /Warehouse Coordinator (FMCG) Dubai, UAE Key Responsibilities:

Receive, count stock items using RF gun, and record data manually or using computer.

Shipments tracking from the Load port to destination port (ETD & ETA) & Confirm from Buyer also on timely delivery

Responsible for database entry of all stock movement & reporting.

Verify inventory by comparing them to physical counts of stock & investigate discrepancies or adjust errors.

Warehouse Coordination for Inventory Control.

Used In CRF & SAP Software.

Pick and Process Parts to Ship out the orders.

Check the Inbound and outbound documents and enter into the system.

Store items in an orderly & accessible manner in warehouse.

Prepare outgoing shipments to vendor or customers.

Clean & maintain the work station to ensure compliance with safety regulations.

Check invoices against service requests and verify invoices.

Monitor incoming supplies for quantity and quality.

Process logistics requests from various management sources. Maintain safety of property.

Manage paperwork associated with shipping duties.

Interface with vendors and clients to ensure proper delivery of shipment.

Coordinating with functional departments for timely execution of business orders.

Creation and Editing of Freight Bookings.

Manually creating Freight Booking.

Pick-Up and Delivery of Freight Orders for customers and Self delivery & Pick-up Bhadra international Pvt Ltd Dec 2015 to Mar 2016

Etihad Airways (CSA) Calicut, Kerala

Key responsibilities:

Maintained Safety and Security of ramp at all times

Checked Customer Safety during boarding and deplaning

Complied with all safety procedures and Station polices

Communicated constantly with Flight Crew personal and other personal

Issued boarding passes

Assisted passengers and checked flight ticket at entrance gate when boarding or disembarking airplane

Directed passengers to correct boarding area using passenger manifest, seating chart and flight schedule

Opened gate and allowed passengers to board airplane 3 P a g e 3 R e s u m e – L o g i s t i c s / C a r g o E x e c u t i v e Akbar Express Cargo Pvt Ltd Dec 2014 to Nov 2015

Cargo Handling/ Documentation Calicut, Kerala

Key Responsibilities:

Direct and assist the team of Porters and Equipment Operators as required in cargo handling e.g., build- up and breakdown, acceptance and delivery, and documentation of cargo, courier and mail, in accordance with the requirements of the principals whilst complying with published performance standards.

Ensure a high degree of customer service, attentiveness, speed, and control error rates, whilst maintaining consistency in service standards.

Inspect, validate against relevant documentation and count goods at every point of delivery, acceptance, breakdown and build-up ensuring that goods conform to relevant criteria and that they are dispatched / stored in accordance with standard work procedures and requirements.

Perform manual and automated data input. Ensure data updates into relevant cargo systems are done accurately, are verified and completed within time standards.

Liaise with government authorities such as Customs, Municipality, Health or Police in an efficient and effective manner to ensure the smooth movement of all cargo, courier and mail.

Ensure at all times that the handling of all special cargo (dangerous goods, live animals, valuable goods etc.) fully complies with the current edition of the IATA manuals and are loaded in accordance with the same.

Ensure that safety and security procedures are complied with at all times while handling cargo. Shell Air Freight Express Pvt Ltd. Sept 2014 to Nov 2014 Cargo Executive/ Documentation Calicut, Kerala

Key Responsibilities:

Perform the process of acceptance, delivery, build-up and breakdown of courier consignments. Operate equipment (such as tow tractors / pick-up / forklift etc.) for movement of loads to and from the aircraft. Manually loading / unloading courier from the ULDs / Aircraft.

Perform manual data capture and automated data input.

Inspect and confirm validity of all associated documentation to ensure the effective movement of all cargo, courier and mail.

Liaise with government authorities such as Customs, Health or Police as required to ensure the effective movement of all cargo, courier and mail.

Ensure at all times that the handling of shipments of Dangerous Goods fully comply with the current edition of the IATA Dangerous Goods Regulations and are loaded in accordance with the same. DUTIES:

Receiving, moving, checking and storing incoming goods.

Checking and inspecting goods received and ensuring they are of accurate quantity type and also acceptable quality.

Packing and labeling products before they are dispatched.

Picking and Packing operations through CRF.

Selecting space from storage and arranging for goods to be placed in the designated areas.

Making sure that all inventory processes are completed on the same day.

Labeling goods that have arrived at the Warehouse.

Verified and maintained records on incoming and outgoing shipments. 4 P a g e 3 R e s u m e – L o g i s t i c s / C a r g o E x e c u t i v e

Moving items through the warehouse from receipt to dispatch to customers. EXTRA CURRICULAR & HOBBIES

Actively participated & won prizes in English Recitation

Traveling & Singing

PERSONAL DOSSIER

Date of Birth - 01-10-1992

Marital Status - Single

Languages Known - English, Hindi, Malayalam & Tamil

Religion - Hindu

Passport Details - Indian Passport No:M1988771,Validity:08/09/24

Driving License No. & Expiry Date - Indian, 11/5873/2011, 01-06-2031 JISHNU MALAYI

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