Mounika Manchala

Professional Summary:

*+ years of extensive experience in complete lifecycle of leading-edge technologies Software Development Life Cycle (SDLC); including gathering user requirements, business analysis, system analysis, design, develop process models, testing, change control and implementation of projects in business systems and applications across various platforms in diverse domains like Health care, Networking and Finance.

Experience with full Software Development Life Cycle (SDLC) including Feasibility Study/Gathering Requirements, Analysis, Design, Development, Testing, User Acceptance Testing (UAT), Implementation and Post-Implementation Validation.

Experience with automation tools like UFT and Selenium.

Experience in designing Selenium test scripts in JAVA.

Experience in creating/writing the test scenarios or test cases using HP ALM/ Quality Centre, Redmine and JIRA.

Proficient understanding of HP Quality Center for analyzing, monitoring and bug tracking.

Conducted regression testing in UFT through native GUI interface and Contributed in reviewing and developing the test scripts end to end to validate the web content of the Financial Plans like Life Insurance or Retirement Plans.

Efficient in developing/reviewing scripts in Selenium for web based applications.

Efficient at conducting Functionality testing, Unit testing, Integration testing, System testing, Performance testing, Load testing and Regression testing.

Demonstrated skills in critically conducting Requirement analysis, Data analysis, System analysis, impact Analysis and Resource Analysis throughout the projects in evaluating/analyzing the existing standards and policies to determine the improvements.

Experience in Project Management, Change Management, application development and maintenance, application enhancement and production support area

Raise Concerns, Risks, Issues, and Dependencies wherever required in any phase of SDLC Implementation

Determine scope and priority of the requirements and decision making for a change request.

Proficient in producing Test plan document and Requirements Traceability Matrix (RTM) based on Business Requirement Document (BRD) and give walkthrough of those functional requirements to the business, development.

Strong Data Analysis, SQL queries experience including TOAD, Teradata and Oracle databases and UNIX as part of testing.

Experience in sharing bug report, status report, Minutes of Meeting to the management group.

Strong interpersonal, analytical, communication skills with the ability to work independently or in a group.

Did Training Need Analysis (TNA) for the team and prepare training material for them and conduct knowledge sharing sessions required for the project.

Education:

Bachelors of Engineering in Computer Science Engineering - JNTU University

Technical Skills:

Methodologies

Agile, Spiral, SDLC/ Waterfall and Iterative

Languages

C, C++, Java, HTML, CSS, PL-SQL, MySQL, UNIX, Java Script, .NET, VB

Testing Tools

HP Quality Center/ALM, UFT, Eclipse, Redmine, JIRA

Databases

SQL, Oracle, TOAD, DB2, Teradata

Operating Systems

DOS, WINDOWS, UNIX, LINUX,MAC OS

Professional Experience:

Employer: Broadridge Financial Solutions, Hyderabad Oct 2016 – Jan 2019

Clients: Mass Mutual, Securian, Fidelity, Kayak, Wells Fargo (Finance Domain)

Designation: Senior Software Test Engineer

Roles and Responsibilities:

Gathered requirements from stakeholders for provider management and member management.

Have worked in onsite-offshore model and led offshore team of 8 associates.

Facilitated meetings with the technical team and client team to analyze the current process and gather requirements for the proposed process.

Created Process Flow Charts, Test cases, Test plan document according to the Business Requirements Documents, Functional Specification Documents using HP ALM and the captured the test evidences.

Participated in developing Test scripts, and Test scenarios and designed user documentation providing key input in working with users in defining project and system requirements.

Conducted regression testing in QTP through native GUI interface and Contributed in reviewing and developing the test scripts end to end to validate the web content of the Financial Plans like Life Insurance or Retirement Plans.

Worked in agile model and participated in Scrum meetings.

Performed manual testing of the functionality of the application by inserting varying data on different test runs.

Worked extensively with Oracle Database.

Collected and documented business processes as well as business rules & conducted project related presentations.

Collaborated with development architect and the business to develop both high-level and detailed documentation meeting the business needs.

Involved in User Acceptance Testing (UAT) with the users.

Gather requirements and estimate effort for the testing to be done.

Worked on Required Traceability Matrix (RTM) for traceability of requirements through test cases.

Resolve the issues and communicate all functional teams in order to deliver tasks on time, while focusing on Quality.

Create bug reports and track status of the whole team and report the major risks and issues to the Client and stakeholders.

Organizing and maintaining the test cases/suites consistently.

Production verification & monitoring after the code is deployed into production

Involved in end-to-end testing beginning from Test Planning till the Deployment. Thus skilled in all the phases of the Testing Life Cycle.

Perform Positive and Negative Testing to ensure requirements were met.

Developed test cases as per the requirements using black box test design techniques.

Updated the RTM for ease in tracking.

Performed smoke test on the build as and when it was provided by the development team.

Conducted Load/Stress Testing for web applications using Load Runner/JMeter.

Created LoadRunner scenarios and scheduled the Virtual Users togenerate realistic load on the server using LoadRunner

Responsible for analyzing application and components behavior with heavier loads.

Conducted performance testing using Load Runner for the entire applications using various scenarios specifically that are designed for testing real world scenarios.

Executed scenarios using performance center and analyzed the results using Load Runner Analysis.

Responsible for Performance Testing to simulate a process, which allows more than 500 user login at the same time, and observe the behavior of the system by using Load Runner.

Generated the load test results

Analyzed the load test results

Prepared the load test analysis deck and presented the results to the client

Primarily responsible for the setup and execution of the test cases, and capture data related to a performance test.

Response time, Transactions per second are calculated by using load Runner.

Experience working in enhancements for the application/project expertise in analyzing and resolving production issues.

Provided knowledge transfer sessions to the team.

Facilitated daily standup meetings to discuss the work status. Also attended weekly meetings with clients to keep them updated with the progress.

Recommended corrective actions, if necessary, along with the progress against Development/Action Plan routinely to the Project Manager.

Recommended new functionality changes to the existing applications.

Ensure that all the test cases are updated in the HP Quality Center/ALM along with Master test plan; Generating Matrices Reports and Charts for Defect Analysis to analyze statistical nature of the defects.

Maintained visual representation of projects and their deadlines.

Involved in various types of Audits involved through different stages.

Create daily metric reporting of testing progress and coordinate testing initiatives.

Tested the Web based Applications, reported the issues in UAT testing.

Conduct meeting with vendors and discussed the test data accuracy by creating testing plans.

Test functionality and features during periodic releases to the UAT environment.

Environment: Windows 10, HP ALM, UFT, Oracle, SharePoint, DOT NET, MS Office (MS Word, MS Excel, MS PowerPoint)

Employer: TechMahindra Pvt.ltd, Pune Aug 2015 – Oct 2016

Client: AT&T (Telecom Domain)

Designation: Senior Quality Assurance Analyst

Project Details:

PMOSS is a performance management operation support system, the main objective is to detect the network problem and repair in real time by collecting measurement from network elements, processing them against predefined thresholds for exception alerting.

VOIP - Voice over IP services enable the transmission of Voice telephone calls in IP format over VoIP compatible transport Service to (and) from Customer Sites for Both AT&T and VoIP compatible transport services. AT&T supports USP networks services for Voice over LTE (VoLTE) using an IMS Core network infrastructure which is the long term solution to support voice & video calls.

Roles and Responsibilities:

Verifying CDR data collection, data validation and data loading.

Verifying Call Category & Defect Category is derived based on n-field SIP rules

Verifying all types of Alerts (SET/CONT/CLEAR) based on Call Categories Blocked & Cutoff.

Verifying the Alerts format and sending data feeds to upstream systems.

Verifying the Processed CDR & Alert data loading in Teradata Database.

Verifying the CDR data populated on PMDSS/WBG GUI User Reports

Verifying the Processed CDR data is delivered on EDS and sent to external systems.

Involved in HLD & Application Design reviews for understanding the requirements.

HP QC Application is being used to support entire Test Planning and Test Execution.

Responsible for creating Test plans, Test cases & Test Summary,

Ensuring successful execution of allocating testing tasks

Co-ordination/Communication between Client/Stakeholders and Team regarding the allocated assignments/issues.

Resolve the issues and communicate all functional teams in order to deliver tasks on time, while focusing on Quality.

Create and analyze reports and track status and report the major risks and issues to the Client and stakeholders.

Efficient in using Redmine to track the bugs/defects.

Maintained a log of number of data tested, number of passes, number of fails, number of defects identified, type of defects and the severity and frequency of every defects.

Create Projects and add all the testers, managers and developers involved in the project for tracking the project with ease as part of project management.

Create Projects and add all the testers, Manager and Developers involved in the project.

Extensively used Redmine for issue tracking, time tracking and project management.

Maintained visual representation of projects and their deadlines using the Gantt Charts.

Ensure that all the test cases are updated in the HP Quality Center/ALM along with Master test plan; Generating Matrices Reports and Charts for Defect Analysis to analyze statistical nature of the defects.

Assign new tasks such as features/bugs to developers using Redmine.

Performed manual testing for each build and release, wrote daily test plans with MS Excel, and logged an average of four bugs per day in Redmine.

Trained five off-shore QA staff on new tools, logging bugs in Redmine, writing test plans in coordination with other the HLDs and BRDs.

Developing, organizing and maintaining the test cases/suites.

Involved in User Acceptance testing (UAT) with users

Production verification & monitoring after the code is deployed into production

Involved in end-to-end testing beginning from Test Planning till the Deployment. Thus skilled in all the phases of the Testing Life Cycle. I have worked on Unix Environment and Teradata SQL Assist Application.

Interact with Developers (US) to understand their requirements of application.

Environment: Windows, HP QC, Redmine, Teradata, MS Office (MS Word, MS Excel, MS PowerPoint)

Employer: TechMahindra Pvt.ltd, Hyderabad May 2014 – Aug 2015

Client: GlaxoSmithKline (Pharma Domain)

Designation: Quality Assurance Analyst

Project Details:

OASIS (ARGUS) is a pharmacovigilance system which has multiple modules in it, Argus Admin tool being one of the modules. This module, in turn has various tabs inside it where in a new screen is being added as a new tab which gives the user many new privileges. As a tester, responsibility was to perform smoke test as and when the build arrives, Regression test and system test to make sure that the new enhancement is working fine and has not affected the existing functionalities in any way.

Roles and Responsibilities

Active involvement in all the team meetings right from the kick-off of the project.

Thoroughly went through the SR and BR documents to understand the requirements.

Worked with developers and also went through the design specification document to understand the functionality of the application.

Attended knowledge transfer sessions given by the system architects, developers as well as support teams.

Attended daily standup meetings to discuss the work status. Also attended weekly meetings with clients to keep them updated with the progress.

Developed test cases as per the requirements using black box test design techniques.

Updated the RTM for ease in tracking.

Performed smoke test on the build as and when it was provided by the development team.

Performed thorough system testing of the newly added functionality to make sure that its working fine.

Performed regression testing thoroughly to ensure that the existing functionality was working fine.

Logged the defects as and when the defects were found.

Performed manual testing for each build and release, wrote daily test plans with MS Excel, and logged an average of four bugs per day in Redmine.

Extensively used Redmine for issue tracking, time tracking and project management.

Maintained visual representation of projects and their deadlines using the Gantt Charts.

Performed retest to make sure that defect was fixed.

Had to take extreme care while performing the testing and updating the documents as application was of validated and gold category.

Environment: Windows, Redmine, MS Office (MS Word, MS Excel, MS PowerPoint), Java, JMeter, SQL(TOAD)

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