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Customer Service Manager

Location:
Al Wukair, Al Wakrah Municipality, Qatar
Salary:
2500qar
Posted:
August 23, 2019

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Resume:

Birthday: August **, ****

Age: ** yrs.

Gender: Male

Citizenship: Philippines

Marital Status: Married

Height: 6’0’’

Weight: 190 lbs

A well-rounded individual who is willing to be part of a company that indulges professional growth which provides challenging and rewarding career while allowing me to utilize my knowledge and skills. A 7-years system software and hardware maintenance specialist with professional experience in the installation and troubleshooting of CCTV and alarm systems. Employing preventive and remedial services that physically repair or optimize hardware, including contract maintenance and per-incident repair. As well as troubleshooting, assembling, disassembling, repairing and monitoring alarm system hardware and electronic devices such as smoke alarms, audio surveillance equipment and television monitors. MLHUILLIER PHILS. INC. Bohol, Philippines

System and Computer Technician January 2012-March 2019 Experiences:

System software and hardware maintenance

Installation and troubleshooting CCTV and alarm systems (SSMI & 911) MLHUILLIER PHILS. INC. Cebu, Philippines

Branch Manager April 2011-December 2011

Experiences:

Direct all operational aspects including distribution operations, customer service, human resources, administration and sales. Bring out the best of branch’s personnel by providing training, coaching, development and motivation. Address customer and employee satisfaction issues promptly.

JOHN MICHAEL JUMANGIT TAPIS

Ezdan 30, Al Wukair, Qatar

Contact No. +974-****-****

E-mail: ac95ox@r.postjobfree.com

PROFILE

PROFESSIONAL EXPERIENCE AND SKILLS

MLHUILLIER PHILS. INC. Cebu, Philippines

Assistant Branch Manager October 2010-March 2011

Experiences:

Hire, train, and supervise branch employees. Enforce company regulations and oversee security measures. Monitor branch financial activities, performing audits, reviewing reports, and managing cash levels. Works to gain and retain customers by maintaining high standards of customer service.

MLHUILLIER PHILS. INC. Cebu, Philippines

Pawnshop Teller April 2010-September 2010

Experience:

Functions as money remittance teller, vault custodian, jewelry appraiser, money changer verifier, airline ticketing teller and insurance personnel. BISLIG VENTURES CONSTRUCTION AND DEVELOPMENT INC. Bislig City, Philippines Computer Technician/Office Staff December 2006-May 2007 Experience:

Takes care of the company’s system software and hardware maintenance. Installed and troubleshoot CCTV and alarm systems.

Experience System software and hardware maintenance and office works College De La Salle John Bosco College 2005-2010

Course: Bachelor of Science in Computer Science

High School De La Salle John Bosco College 1999-2003 Elementary De La Salle John Bosco College 1993-1999 Briefing on Pawnshop Regulations June 19, 2014

Know Your Money & Counterfeit Detection Seminar October 26, 2013 Anti-Money laundering Seminar November 23, 2012

Basic Jewelry-Watch Appraisal Seminar August 24, 2010 EDUCATION

TRAININGS AND SEMINARS

Work Attitude and Customer Service Seminar August 18, 2010 On-the-Job Training on Computer and Software Applications May 15, 2008 Michel Jones Lhuillier Company CEO

Desiderio Flor Boyles Regional Manager

Ronelyn Sumatra Laquinta Branch Manager

REFERENCES



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