Customer Service Representative

GINA S. KENNEDY

**** ********** **** 859-***-****

Highland Heights, KY 41076 *************@*****.***

PROFILE

Customer service oriented professional with versatile skills and proficiency in Microsoft Office programs. Able to prioritize and meet tight deadlines. Organized planner and problem solver who can readily adapt to change. Capable of working in groups or individually can work well under pressure.

Technical Skills: Tempworks, Uattend, Mozeo, Sterling, MS Office Suite, ADP systems (E-Time, EV5, Quick View, I Reports) Oracle, Amtech, People Center, ICIMS, Tempworks, Uattend

EDUCATION

BROWN MACKE COLLEGE, Crescent Springs, KY

Associate’s Degree: Healthcare Administration

National Honor Society and Student of the Year Recognition

PROFESSIONAL EXPERIENCE

SNIDER-BLAKE STAFFING, Florence, KY

Staffing Coordinator/ Onsite Representative 2017- 6/6/2019

●Coordinate approvals for new hires

●Onsite representative to coordinate between customers and contractors

●Process weekly payroll

●Conduct New Hire interviews

CVS OMNICARE, Cincinnati, OH 2012 – 2017

HR Operation Specialist

●Coordinated approvals for new hires/entering employee maintenance

●Verified new hire employment

●Processed payroll

PACKAGING UNLIMITED, Covington, KY 2008 – 2012

Customer Service Representative

●Managed customer accounts

STERLING MATERIALS 2002 – 2008

Dispatcher

●Dispatched Gravel dump trucks

●Placed orders and scheduled trucks

●Managed payroll

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