Nurse Executive
Resume:
Permanent Address:
San Antonio, Texas
78232
Phone: 210-***-****
********@*****.***
Wendy Jo Martin, RN
Experience
March 2016 - Present Poet's Walk San Antonio San Antonio, TX
Executive Director / RN
•Management of all aspects of clinical care, administration and financial.
•Ongoing management of business structure, budget, practices and compliance within the Community.
•Organization/ Implementation and Ongoing Monitoring of Training, Attendance records, Personnel Files, TDADS regulatory requirements, Staff supervisions, Quality Assurance
•Zero deficiency survey
•Certified Dementia Practitioner
•2019 – Certified Alzheimer’s Disease and Dementia Care Trainer
•Red Cross First Aid/CPR/AED Instructor
April 2015 - March 2016 State of Texas D.A.D.S. San Antonio, TX
Nurse Surveyor III - Facility (LTCF - ALF) Surveyor
•Inspection and Auditing of Skilled Nursing Facilities and Assisted Living Communities in the South Texas Area related to State Regulations and Compliance.
•Team Coordinator of Survey Teams which includes introduction to community for Survey, management of team through process to ensure all aspects of survey are completed, communication with Community / Facility management, organization and completion of Survey Packet for presentation to Enforcement Review.
April 2013 – February 2015 Five Star Senior Living San Antonio, TX
Executive Director / RN
•Management of all aspects of clinical care, administration and financial.
•Ongoing management of business structure, budget, practices and compliance within the Community.
•Organization/ Implementation and Ongoing Monitoring of Training, Attendance records, Personnel Files, TDADS regulatory requirements, Staff supervisions, Quality Assurance
May 2012 – April 2013 Emeritus Senior Living San Antonio, TX
Executive Director / RN
•Management of all aspects of clinical care, administration and financial.
•Ongoing management of business structure, budget, practices and compliance within the Community.
•Organization/ Implementation and Ongoing Monitoring of Training, Attendance records, Personnel Files, TDADS regulatory requirements, Staff supervisions, Quality Assurance.
May 2009 – Nov 2011 Sunrise Senior Living Westbourne, UK
Senior Executive Director / RN
•Same as previous role with additional responsibility to support the Area Operations Manager
•Troubleshooting for challenged communities in our area. Called in to manage / repair communities who are struggling.
•One of the Company’s Labor experts for Sunrise UK
•Participation in Action Groups developing Policies / Procedures / Processes for the Strategic Planning of the company
•Computer literate – developed forms / tools for company wide use
•Recipient of Sunrise “Heart and Soul” Award 2009
Mar 2007 – May 2009 Sunrise Senior Living Southbourne, UK
Executive Director / RN
•Recruited to open the Community – Managed the build, Hiring of Team, Implementation of processes and Compliance structure as well as Sales and Marketing.
•Management of all aspects of clinical care, administration and financial.
•Ongoing management of business structure, budget, practices and compliance within the Community.
•Organization/ Implementation and Ongoing Monitoring of Training, Attendance records, Personnel Files, C.S.C.I. regulatory requirements, Staff supervisions, Quality Assurance.
•Qualified Nursing duties as required.
•Recipient of ED “Coach of the Year” 2008
•Recipient of ED “Sales Director of the Year” 2008
Aug 1995-Aug 2003 Vista Care Hospice Kerrville, TX
Program Director / RN
•Recruited in 1995 by a national company to open a new hospice office. I went to the chosen city with only a budget on paper and by the end of my tenure I had grown the office to 55 staff, an Average Daily Patient Census of 135-140, as well as a referral base of 150-200 physicians of all specialties within our service area. Our office was ranked approximately 5th among 39 offices across 15 states and consistently maintained annual budgets at or above projected targets.
•Responsible for all aspects of the clinical and administrative functions including the hiring of all staff, verifying competencies, monitoring performance and ongoing appraisals as well as providing and ensuring training in policies and procedures.
•Responsible to ensure the corporate policies and procedures were up to date as well as development of internal policies and procedures to ensure compliance and accuracy, this included client satisfaction, as well as ensuring all staff were knowledgeable in Federal, State and Licensing Regulations.
•Chairman of the Quality Assurance committee. I have worked with and developed many forms and tools for the collection of data and statistics over the years. Frequently asked to share information, processes and forms which I had developed for use in my office with other company offices. Several of which were implemented company wide.
•Developed the annual multi-million dollar budget for the office. Monitored the Profit and Loss statements monthly and addressed issues as needed
•Head of the Marketing team. 50% of our patient population were residents in Nursing Homes, worked closely in and with the Nursing Home administration / staff and was well acquainted with their Standards and Regulations.
•Worked closely with the corporate I.T. department regarding training, and am computer literate particularly in Word, Excel, PowerPoint as well as E-mail and the Internet.
•Founded the Alamo Area Regional Special Interest Group of the National Hospice and Palliative Care Nurses Association. I was President for the first two years of the group.
•Qualified Nurse duties as required.
1994–1995 VistaCare Hospice San Antonio, TX
Admission Nurse / Coordinator
•Initial contact for clients and referral sources. Management and organization of referrals.
•Admissions (Assessments and Documentation as well as follow up with referrals to ensure continuity in patient care.)
1991–1994 Santa Rosa Hospital San Antonio, TX
Department Head- Adult Oncology Unit
•Managed all aspects of operations and administration of 35-bed unit and 45 staff.
•Participated in Phase 1 research studies in cooperation with C.C.O.P. (Included patient assessment, administration and monitoring of medications, as well as all administrative tasks and completion of required documentation.) Coordinated directly with the administrator of the Research Protocols as well as with the Primary Physician.
Education
Licensure
1980–1983 Angelo State University San Angelo, TX
•Associate Degree in Nursing and now actively pursuing my Bachelor’s in Nursing.
•Have completed Medical Coding and Billing Course, arranging certification exam. 2019
•Chemotherapy certified, Oncology Certified Nurse (U.S.A.- expired)
•Certified Hospice and Palliative Care Nurse (U.S.A. – expired)
•Board of Nurse Examiners State of Texas: Received May 1983 – Current exp: 07-2019
•Nursing and Midwifery Council Registration: Received January 2005
•Member of the Royal College of Nursing
Strengths / Interests
Excellent communication skills, life coaching certification, organized, self-motivated, reliable, responsible, personable, team player, patient, multi-tasker, passionate, quick study, mature, creative, problem solver, love a challenge. Interests: Family and friends, movies/TV, animals, travel, education, history, nature, forensics.
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