Manager Quality
Resume:
Full Name: Panneer Selvam Natarajan
Position: HP Loadrunner/HP ALM Admin
EXPERIENCE SUMMARY:-
· 19 years in QA with 11+ years as HP ALM Admin, Jenkins, Rational Quality Manager administrator, driving teams through SDLC process and execution.
·Experience in developing and improving QA methods, techniques and process
·Administrative knowledge of ALM work flows, maintenance and customization
·Technical ability to assess and evaluate manual test cases for type, content and re-usability
·Ability to produce reports on productivity, asset re-use, and traceability against HP database
·Implementation and governance of a developing framework in Test Plan, Test Lab, Requirements
·Experience in training, coaching and system support
·Good experience in various modules like Release Management, Test Plan, Test Lab, Requirement Module, Test Resource, Defect Module and Dashboard Module
·Experience in cross project reporting with Quality Center using Dashboard module and extracted the data to excel and prepare the MIS reports using API
·Experienced in QC Installation, Patch Installation, and Integration with 3rd tools, Configuring Plug-in for HP PPM Center, customization using VB Scripts, User and Group Management.
·Experienced in Backup and Recovery process implementation using QC/ALM.
·Good experience in QC Migration from other tools like RQM, Request Pro, Clear Quest, SCTM, Bugzilla and TFS.
·Experience on SQL DB and Microsoft Server 2012 migration.
·Integration with zephyr with HP ALM, Jira with HP ALM, for Agile projects
·Communicate with management and user personnel to develop production and test design standards for QC Implementation.
·Up gradation experience from QC9.0-QC10.0, QC10.0-QC11.0, 9.5 to HP ALM 11.5 and QTP, UFT, Load runner.
·Very good admin experience in QC Enterprise Edition, HP ALM 12.52, HP QC 11.0, HP QC 9.5 and Test Director.
·Experience on Continuous Integration (Jenkins)
·Experience with Microsoft Visio with SharePoint.
·Synchronization (HPE ALM Synchronizer) experience between HP ALM with TFS, DOORs, SBM, eSignature and eApprove.
·Interacting with Managing Directors, Directors, Stakeholders, Delivery Head, and Product Manager for various accounts and implemented the QC best practices and standardization.
ACADEMIC CREDENTIALS:
·Master’s in Business Administration (Systems) from University of Madras
·Bachelor degree on Chemistry and Mathematics from University of Madras
ACHIEVEMENTS:
·Awarded with Best Manager award from Wipro in 2009
·Awarded with Above & Beyond award in Cognizant for the 1st quarter 2010.
TRAINING CREDENTIALS:-
·Certified Scrum Master
·AWS Certified SysOps Administrator - Associate
·IBM Certified Specialist - Rational Quality Manager V3.
·Certified IBM Cloud Computing Infrastructure Architect.
·Certified Software Test Manager (CSTM) from Govt of India
·ITIL v3 certified.
·2 Years Advanced Diploma in Computer Applications
·Diploma in Data Ware Housing and RDBMS
·Brain-bench Certified Oracle Database Administrator.
TOOLS / FRAMEWORKS
Operating Systems
Windows 98/2000/XP, Linux,Vista,Solaris,HP Unix and AIX
Test Automation Tools
Win Runner, Test Partner, QTP, RFT, RPT,QA Load,TFS
Version Control Tools
Visual SourceSafe, Rational Clear Case, SharePoint,Quality Center,TFS
Programming Languages
JavaScript, VBScript, Basics of HTML, Basics of .NET, Python
Test Management Tools
Bugzilla, Test Director, Quality Center, HP ALM Rational Clear Quest, FS, HP ALM, Testopia, RQM, Rational Jazz tools ( RTC, RRC, RQM, CLM, TestLink, star team, Confluence with Jira and QMetry
Integration /CICD
Jenkins, Sonar (Code analysis), ConnectALL and QC Sense
Database
SQL Server, MS Access, Oracle,Informix,MySQL and Sybase
Other Concepts
Knowledge on Data Warehousing concepts
Other tools
SharePoint, Microsoft Visio, Datastage, Cognos, Load Runner and HP PPM Center
Monitoring Tools
HP BSM, Zabic, Grafana, Zensu, New Relic
Key Assignments
Client: AMEX, AZ, USA Aug 2018 to Till Date
Role: HP ALM Consultant (MicroFocus)
Team Size: 22
Tool Used: HP ALM 12.55
Key responsibilities:-
Setup and Configure HP Quality Center to support users for each testing cycle including Smoke Testing, Functional Unit Testing, System Integration Testing, Automation Testing using UFT and User Acceptance Testing.
Upgradation From 11.52 to 12.52 for 450 Project plus
Workflow customization and implementation.
QC backup and Recovery and QC Customization using VBScripts.
Client: PNMR, NM, USA Jun 2018 to Aug 2018
Role: HP ALM Architect (MicroFocus)
Team Size: 15
Tool Used: HP ALM, ConnectALL, QC Sense, UFT and Load Runner
Key responsibilities:-
·Setup and Configure HP Quality Center to support users for each testing cycle including Smoke Testing, Functional Unit Testing, System Integration Testing, Automation Testing using UFT and User Acceptance Testing.
·Upgradation From 11.52 to 12.52 for 150 Project plus
· Develop and conduct HP Quality Center guidance and trainings as necessary.
·Installation and customization of Quality Center and ALM
·QC backup and Recovery and QC Customization using VBScripts
·Integration Jira with HP ALM using connect ALL and Performance monitoring using QC Sense
·Patch Installation, and Integration with 3rd tools, Configuring Plug-in for HP PPM Center, customization using VB Scripts, User and Group Management
·Integration with zephyr for Agile projects
Client: Walgreens, Deerfield, USA May’2016 to Jul 2018
Role: HP ALM Architect
·Setup and Configure HP Quality Center to support users for each testing cycle including Functional Unit Testing, System Integration Testing, Payroll Parallel Testing and User Acceptance Testing.
· Develop and conduct HP Quality Center guidance and trainings as necessary.
·Installation and customization of Quality Center and Quick Test Professional
·QC backup and Recovery and QC Customization using VBScripts
·Integration using connectALL and Performance monitoring using QC Sense
·Patch Installation, and Integration with 3rd tools, Configuring Plug-in for HP PPM Center, customization using VB Scripts, User and Group Management
·Integration with zephyr for Agile projects
·Co-ordinating with End users / Project owners for E2E process… Like Requirement, Test Plan, Test Set, Defects, BPT Testing, Automation with UFT, Integration with UFT with HP ALM
·Handling Version control enabled projects in HP ALM and Jenkins for continuous integration (Devops)
·Migrated from QC 9.0 to HP ALM 12.50
·Merged multiple QC servers (Singapore, UK and USA) into one HP Server.
·Confluence with Jira Administration and customization
·Automated workflows and implemented testing best practices and QC standardization in the test management tool (HP QC)
·Adding projects, Groups, Users and Implemented the common template and published dashboard for daily/weekly status.
Client: Abbott Laboratories, TX Apr ’2015 to April 2016
Role: Senior Consultant and HP ALM Architect
·DOORs Integration with HP ALM
·Synchronization HP ALM with TFS
·Confluence with Jira Administration
·Integration SBM (Serena) with HP ALM
·EApprove and eSignature Implementation and Administration.
·Installation and upgrading Quality Center 9.0 to HP ALM 11.52.
·Lead and administer all HP Quality Center Administration functions including Quality Center, Quick Test Professional and Load Runner applications and tools.
· The maintenance and additions of new projects, fields, workflows to HP Quality Center data elements. as needed
· The maintenance of user accounts and authentication via LDAP/Active Directory. Ensure users have the right roles/permissions to accomplish their goals.
·Integration using connectALL and Performance monitoring using QC Sense
·EApprove and eSignature Implementation and Administration.
Client: Nike, Portland Jan 2015 to Apr 2015
Role: Senior Consultant and QC Admin
·Installation and upgrading Quality Center 9.0 to HP ALM 12.00.
·QC backup and Recovery and QC Customization using VBScripts
·Automation framework implementation for HP QTP.
·Confluence with Jira Administration
Client: Imshealth July’2013 to Oct’2013
Role: Senior Consultant and QC Admin, Denver, USA
·Setup and Configure HP Quality Center to support users for each testing cycle including Functional Unit Testing, System Integration Testing, Payroll Parallel Testing and User Acceptance Testing.
· Develop and conduct HP Quality Center guidance and trainings as necessary.
·Installation and customization of Quality Center and Quick Test Professional
·QC backup and Recovery and QC Customization using VBScripts
·Automated workflows and implemented testing best practices and QC standardization in the test management tool (HP QC)
·Integration using connectALL and Performance monitoring using QC Sense
·Migrated the QC 9.0 to HP ALM 11.50 (175 projects) and merged the multiple QC Server into One.
Client: Harris Feb’2012 to Current
Role: HP ALM Architect
·Consolidated existing/new projects under the TCoE umbrella and ensured compliance with TCoE
Processes and practices.
·Installation and customization of Quality Center and Quick Test Professional
·QC backup and Recovery and QC Customization using VBScripts
·Automated workflows and implemented testing best practices and QC standardization in the test management tool (HP QC)
·Migrated the QC 9.0 to HP ALM
Client - First Data, Denver, USA Jun 2010 to Feb 2012
Role: Senior Consultant and QC Admin, Denver, USA
Tools: IBM RPT, RPM, QA Load, Test Planner
·QC Admin activities for Functional, Regression and UAT Team.
·Automation scripts development using RPT.
·Performance Scripts development using RPT, QA Load
·Analyzed verification and validation practices across 33 applications
·Benchmarked the processes against CMMi level 5 practices
·Devised TCoE implementation strategy suitable for the organization
·Performed ROI analysis on proposed TCoE strategy
·Migrated the previous version of QC to QC 10.0
Dollar Thrifty, Tulsa, OK Feb’10- 24/Apr/2010
Role: QC Admin
Installation and customization of Quality Center and Quick Test Professional
Add new fields customize existing test structure, Migration, Up gradation
Create Users, Groups, Projects and Domain
Control user access with multiple profile
Set rules / permission for each groups and assign them to users.
End user training and QC Admin training
Installed HP QC 10.0 and Migrated integrated with TFS
Hitachi, San Jose, CA Mar’09 to Feb’10
Role: QC Consultant,
·Defined various testing standards and controls
·Implemented various standards and controls in testing projects across the organization
·Conducted audits to ensure compliance
·Strategized and established a test metrics program and subsequently automated the same automated workflows and implemented testing best practices and QC standardization in the test management tool (HP QC).
·Installed HP QC 10.0 and trained over 400 personnel.
Allstate Insurance, Chicago, IL Sep’07 to Feb’09
Role: QC Admin
·QC Admin activities for UAT and SIT
·Installation and customization of Quality Center and Quick Test Professional
·Automate Test cases for SAP ERP Upgrade using QTP 10.0
·Develop automation components/ scripts in SAP R/3 4.6 C QA system
·Installed QC 9.5 and Migrated the Defect & Test Plan from IBM Testing Tool
·QC backup and Recovery.
·QC Customization using VBScripts
Client- Intel Corporation, Oregon, U.S.A Aug 2006 to Aug 1st 2007
Product: ViiV Digital Home Group
·Responsible for Develop test plans, Team Track, User Training, Execute Wireless tests, Execute Wired test cases, Analyze test results and Track and Report coverage
·Test environment setup
·Quality Center Administration activities.
·Add new fields customize existing test structure, Migration, Up gradation
·Create users & groups.
·Control user access with multiple profile
·Set rules / permission for each groups and assign them to users.
Client: Washington Mutual Bank Aug 2005 to July’2006
Role: QA Lead
Responsibilities:
·Setting up of Test Director, Domain and Project configuration.
·Work with Defect management team and customize the process
·Work with users and help them to upload their test cases, requirement through MS excel and Ms Word.
·Test planning and scheduling
·Test case review
·Defects logging, debugging and tracking
Client: Evolving System, Bangalore Dec-04 to Aug 05
Work Location : Bangalore and UK
Role: Technical Lead
·Estimation
·Defects logging, debugging and tracking
·Test environment setup and Test Report Preparation
Client: Charles Schwab Inc Jun’04 to Dec’04
Role: QA Lead
·Responsible to manage the total software testing effort through the entire test cycle
·Responsible for writing test cases, test plans planning and organized the testing process, and build test cycle, test execution, and track defects.
Client: FedEx, Memphis, TN Aug’03 to May’04
Employer: Mphasis BFL Ltd, Bangalore
Role: QA Lead
·Creating and Updating Test Cases, Test Plans, Planning and organize the testing process, create database of manual and automated tests, build test cycle, test execution, and track defects with Test Director.
Client: FedEx, Orlando, FL Oct‘02 – Aug’03
Employer: Mphasis BFL Ltd, Bangalore
Client: FedEx, Orlando, FL
QA Lead & On-site Coordinator
·Test case design and writing
·Programmer level white box and End to End testing using Shell scripts and SQL (ORACLE)
·Test case execution, defect tracking using PVCS bug track tool andInvolved in functionality testing, integration testing and system testing
Client: BMC Software Inc Feb’ 01 –Oct’ 02
Employer: Mphasis BFL Ltd, Bangalore
Client: BMC Software Inc, Houston, Texas
QA Lead & On-site Coordinator
·Creating and Updating Test Cases, Test Plans, Planning and Organize the testing process, create database of manual and automated tests, build test cycle, test execution, Data Migration, and track defects with Test Director.
·Test Director and quality Center admin (Mercury Tool)
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