Engineer Sap
Resume:
SINDHU SHEKAR
Local Contact #: +1-613-***-****
Email: mailto:Syndhoo21@*****.************@*****.*** / *******@*****.***
CAREER SUMMARY
Company
Client
Role
Project
Duration
Infosys Limited
Daimler- Mercedes Benz
Senior Associate Consultant
SAP ERP
31 Months (06 July 2015 -06 Feb 2018)
Atos India Private Limited
SAP Labs
System Engineer
Business by Design
12 Months (29 July 2013- 8 Sept 2014)
Acropetal Technology
SAP Labs
System Engineer
Business by Design
24 Months (15 July 2011-27 July 2013)
SKILL SET
SAP: SAP NetWeaver Products, CRM 7.0, BI 7.0, SAP Business by Design (SAP ByD), SAP ECC 6.0,
XI 7.0, XI NetWeaver 7.4. TREX, SAP Solution Manager etc.
OS: Linux, HP-Unix, IBM AIX, Sun Solaris.
Database: Oracle, Max DB, HANA
Ticketing Tools: Adaptive computing controller (ACC), SAP Business continuity plan (BCP),
Customer service system (CSS), CISM, Service Provider cockpit (SPC), Landscape Virtualization Management (LVM), MAX DB & HANA DB studio.
Project 3
Infosys
Client:
Daimler-Mercedes Benz
Role
Senior associate consultant
July 2015 - February 2018
Project Description:
Been a team member and Problem management lead for the SAP ERP team.
Tasks
Alerts monitoring and system monitoring via Xandria, E-mon tools.
Kernel Upgrades, Support Pack Upgrade, Add on installations and SPAM/SAINT upgrade, stack upgrade.
Transport management from STMS, TP Commands, STMS Configuration.
SAP system hardening activities involving Gateway, web dispatcher, Start service and host agent.
Found RCA for the incidents as part of the problem management team.
Provided on-call support
SAP support portal activities including Software downloading, S user creation, Developer Access and license keys, OSS connection and message creation, maintaining system data for migrated or new SAP system.
Project 1 and 2
Acropetal Technologies; Atos India Private Limited
Client:
SAP Labs
Role
System Engineer
July 2011 - September 2014
Project Description:
Worked as a part of Hosting System Provisioning team for SAP Business ByDesign product [ByD].
Tasks
Deploying latest released fixes and updates to systems in ByD
End to End maintenance of tenants (Multi Tenancy) from creation till its deletion from the customized SAP's GUI.
Provisioning of Systems which includes setup of additional ABAP/TREX server; Setting up of systems and decommissioning of systems from the hosting Landscape and System Clean-up; System Copy.
Tenant provisioning which includes Service request handling, creation of tenant and Types of Copy; Request to restore point; Reset to restore Point; Tenant Move.
Generating KPI reports and charts for team management.
Creating users, assigning the authorization to the users.
Various Role’s creation and assignment to users
Client creation, Client Export & Import, Local Client Copy, Remote Client Copy.
Creation of Users, assign user license, resetting passwords, Locking/unlocking users, copying users and deleting of users. Registering Users with SAP.
TECHNICAL SKILLS
Day - to – day activities, working on incidents, planning for maintenance activities according to the change plans, Problem Management tickets and providing/Provided on call support
Space Management: Tables space Administration - New data file addition, resizing, dropping and moving data files. Table reorganization, Index Creation and rebuild.
Transport management from STMS, TP Commands, STMS Configuration.
Client Administration - Client copies, Client deletion using SCC5, Client export/Import
Libelle DB shadow – Activities on initial copy, Sync issues, DB switch over actions.
MaxDB: Stop/Start/Restart, online/offline backup operations, restore/recovery, MaxDB Administration, day to day operations (DBM Server 7.9).
HANA: Stop/start/Restart, System Monitor, SAP HANA Database administration, day to day operations on Data/Log Volumes, Backup.
EDUCATION
MOUNT CARMEL COLLEGE 2008 - 2011
Bachelor of Computer Science (BSC)
BANGALORE, INDIA
REFERENCES
Available upon request
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