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Customer Service, Data Entry

Location:
Pretoria, Gauteng, South Africa
Salary:
7000
Posted:
August 22, 2019

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Resume:

Enos Katlego Makaleng

**** ******* *, ******** ***,Mamelodi West, Pretoria 0122

(Cell) 079-***-**** (email) *********@*****.***

PROFILE SUMMARY

>Enos Makaleng is a highly organized and detail-oriented individual who is well experienced in retail, clerical and administrative office work with the extensive knowledge and experience in the Radio industry.

> He’s an experienced communicator and team player

>He has exceptional office skills and knowledge of office management procedures

having worked at various retail companies, Katlego is well versed in the art of Customer services and the Batho Pele Principle.

>On a personal level Mr Makaleng can make best use of working under pressure and is also able to work under minimal supervision.

>He has proven experience in a demanding work environment dealing successfully with competing needs and different challenges.

Enos Makaleng is a result driven individual, with the ability to ensure that the required results are achieved.

e can easily adapt to any sort of training, skills development, working environment and any necessary effectiveness that may be required to increase productivity.

e is, further well accustomed to managerial duties, visual merchandising and any retail bound duties.

>Mr Makaleng is the type of individual that possesses the experience that gives you the versatility to place him in a number of contexts with the confidence that the level of excellence you expect, will be met.

Personal Info

ID No. 910***-****-** 0

Gender. Male

Citizenship South African

Languages N.Sotho(Home Language), English, IsiZulu,

SeTswana.

Education National Senior Certificate (Matric)

[2008]

[Institution: Mamelodi Secondary School]

Subjects Passed: English, Mathematics, Life-Orientation, Life Science, Setswana, Physical Science, Tourism.

introduction to Computers (Certificate)

[2009] [Institution: The Powerhouse Training Center]

Subjects Completed: General Computer Software and Hardware Knowledge,

Intro to MS Windows & Linux OS, Intro to: Word-processing (MS Word),

Presentation (MS PowerPoint), Spreadsheet (MS Excel), Database (MS

Access).

Safety Representative and Level 1 Firefighting

[2012]

[Institution: BJS Risk Assessment and Training]

Subjects Passed: Occupational Health and Safety Act (No, 85 of 1993)

Level 1 Firefighting.

Learning programme: Workplace Readiness Programme

[2018]

[Institution: Gauteng City Region Academy]

Subjects Completed: US: 115391: Demonstrate and understanding of the

principles of the internet and world wide web. L4-3 Credits

US: 119465: Write/present/sign texts for a range of communicative

contexts. L3-5 Credits

US: 123258: Foster and maintain customer relations. L3-10 Credits

US: 243894: Develop an integrated Project Management plan for a

simple to moderately complex project. L5-8 Credits

US: 116940: Use a graphical User Interface (GUI) based spreadsheet

application to solve given problem. L3-6 Credits

US: 114593: Tender and secure business for a new venture. L4-5 Credits.

Work History Checkers [05/2012-09/2014]

[Position: Receiving Administration Clerk]

Capturing Invoices and placing orders.

Customer Service

Filling Documents

Bookkeeping

Using the Better store Software to keep track of the store's stock activity.

Liase with Merchandisers and assist them in making orders.

Liase with various suppliers for GRV's and stock availability.

Manage Checkers Distribution Centre Deliveries.

Assets Verification

Handle Claims and inter-branch-transfer

Assist the scanning department with stocktaking.

TFG Markham. [10/2015--11/2016]

[Position: Visual Stylist and Fashion Merchandiser]

Handle the stores visual activities

Drive sales for Levi's and Guess branded clothing.

Merchandise clothing and assist customers with their sale

Dress and style Customers

Coordinate inter-branch-transfers of seasonal clothing and out of stock items.

Assist customers in opening account cards.

The Department of Justice and Constitutional Development

[Position: Junior Admin Officer (Procurement)]. [05/2010--07/2011]

Capture Invoices

Use the JYP system to make purchases on behalf of the Magistrate Court.

Assets Verification

Assist at the Switchboard

Purchase and Issue Stationery.

Add/remove suppliers from database.

Organize Travel and Accommodation arrangements for State witnesses.

Issue out relevant Court related forms as per requested.

Assist guests by giving them directions to relevant Courtrooms.

Assist the Procurement and Finance department with Administrative duties.

McDonald's. [03/2009-04/2010]

[Position: Junior staff trainer]

All rounder

Assemble burgers and preparing meals

Assist customers with their orders through the point of sale.

Assist with the store's daily maintenance duties

Promote new food items on the menu

Train and Assess new team players (new employees)

Volunteering: Mamelodi Community Radio Station (MamsFm92.9)

[Position: English News Reader]. [04/2011-11/2012]

Source, collect and read out News updates

Host a morning show with two other individuals.

Liase with the Station's management in ensuring the delivery of local content.

Attend to any news worthy function or occasion to either report live or to compile a news worthy report to be read in the News bulletin.

Work with the Station's Media Department in ensuring that the station is always updated of any news worthy insert in the media, locally and nationally.

Skills&Attributes

Typing Skill

Teaching Skill

Ability to perform complex data entry

Customer Service Skill

Communication Skill (verbal and written)

Good time management skill

People oriented and have the ability to can become an asset.

Natural Conservation, Field/Survival skill

Ability to work both independently and within a team

Ability to gather information.

Problem solver.

Trainable and proficient in systems like JYP, Basic SAP, Betterstore, Excel.

Transcribing.

Data Management

Strategic Thinking

Facilitation Skills

Planning and Delivery Skills

References

Mr Titus Satekge

081-***-****. (C)

012-***-****. (W)

Ms Thabita Marakalala

078-***-****. (C)

014-***-****. (W)

Mr Kabelo Modipane

071-***-****. (C)

012-***-****. (W)

Ms Tumisang Moila

076-***-****. (C)

011-***-****. (W)

MAKALENG ENOS E-mail: *********@*****.***



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