PROJECT PLANNING & MANAGEMENT
Dedicated and multi-faceted professional with 2+ years of academic experience in project planning and management, focused on a global scale. Completes extensive analysis of client or company requirements to develop project plans encompassing deliverables, budgetary scope, and schedules. Collaborates with cross-functional teams to streamline operations and increase client satisfaction with service provided. Leverages volunteer experience in global fundraising to coordinate campaigns, with focus on managing financial and communications components. CORE COMPETENCIES
• Project Management
• Team Collaboration & Support
• Data Analysis & Organization
• Presentation & Education
• Financial & Sales Reporting
• Written & Verbal Communication
• Customer Service
• Schedule Adherence
• Microsoft Office
Graduate Certificate in International Development Centennial College Toronto, ON Dec. 2018 Relevant Coursework: Corporate Social Responsibility Project Design & Proposal Writing Project Monitoring Humanitarian Assistance Gender, Development & Public Policy Financial Management Rural Development Global Food Systems Sustainable Development Education & Development Global & Environmental Health Human Rights Key Projects:
Project Development & Analysis
Conceptualized entire project centred on educational equity for youth in Asia.
Assessed all potential risk tied to project and program, including operational, financial, developmental, and reputational risk. Determined means to mitigate risk and support program operators and users.
Developed scope for budget and timeline, and outlined potential setbacks in maintaining allotted time or budget.
Completed resource allocation and assessment to ensure availability of staff, tools, and materials.
Final report encompassed all aspects of project planning, with clear direction on achieving deliverables. Monetary Evaluation Report
Performed qualitative and quantitative research to evaluate company’s finances and develop detailed report.
Translated technical industry jargon and structure to simplified format, allowing for understanding throughout team.
Determined evaluation and costing indicators, and transferred data to Excel to streamline analysis processes.
Built evaluation matrix and survey questionnaire to support ongoing document structure. Bachelor of Business Administration Xavier University Cagayan de Oro City, Philippines 2015 PROFESSIONAL EXPERIENCE
Assistant Instructor III Xavier University Cagayan de Oro City, Philippines Jun. 2017 – Oct. 2017 Overview: Led all lesson planning, project support, and grading for course within the Faculty of Economics, reporting directly to program chair to ensure compliance with curriculum requirements. Built connections to students to increase engagement and communicate more effectively, resulting in overall satisfaction with education provided. Selected Accomplishments:
Operated as moderator for student organization, guiding projects and report development to ensure success of the group. Contributions supported the organization’s first nomination for a prominent university-wide award. JANINA CORTEZ 647-***-**** email@example.com PROFESSIONAL EXPERIENCE (CONTINUED)
Key Responsibilities as Assistant Instructor III:
Plan Development: Created lesson plans and assignments based on curriculum requirements, encompassing instruction, projects, midterm and final examinations, and lecture activities. Collaborated with colleagues to align assignments and tests to ensure consistency in education provided.
Presentations & Lectures: Delivered all lectures to class of 30-40 students, leveraging public speaking skills to present information in an engaging manner. Adapted lesson plans to student queries, maintaining complete understanding of course materials and concepts.
Student Relations: Established and strengthened relationships with students to provide customized support. Encouraged engagement during lessons and operated office hours to communicate one-on-one with students. Financial Advisor Prudential Life Insurance Company Cagayan de Oro City, Philippines Aug. 2016 – Jun. 2017 Overview: Acquired and assisted portfolio of clients, communicating branch promotions and financial products to increase company growth. Built relationships with all clients to better assess needs and recommend customized services, resulting in high levels of satisfaction from a wide demographic of clients. Teaching Assistant Teach For Philippines Cagayan de Oro City, Philippines Jun. 2015 – Apr. 2016 VOLUNTEER EXPERIENCE
Finance Manager Action Against Hunger Toronto, ON 2018 Overview: Spearheaded preparation and submission of financial documents and reports to outline total funds collected during campaign. Supported communications initiatives within team of 6, encompassing social media outreach and GoFundMe page management, to increase public awareness of event. Event Support, International Development Week FCJ Toronto, ON 2018 ADDITIONAL NOTEWORTHY EXPERIENCE
Waitress Thai Room Restaurant Toronto, ON Jun. 2018 – Nov. 2018 Overview: Performed customer service to a high standard of quality within the restaurant, collaborating with all members of staff and management to increase efficiency across operations. Strengthened financial skillset through daily sales reporting to ensure monetary balance was correct, and forwarded reports and documents to management for use. Key Responsibilities:
Customer Service & Relations: Created welcoming environment for all customers, prioritizing timely service and high quality products to increase satisfaction with experience and encourage return visits to the restaurant.
Team Collaboration: Operated within diverse team to support cooks, wait staff, hosts, bussers, and management during shifts. Communicated frequently with staff throughout the business to streamline operations.
Sales & Finance Reporting: Completed money counting, machine evaluation, and data analysis at closing to confirm totals were balanced and accurate. Developed reports for manager assessment and business plan incorporation.
External Liaison: Served as primary contact for online orders and third-party deliveries, processing orders through to kitchen staff, assisting with packaging, and finalizing transactions with drivers upon arrival to restaurant. Store Crew Jollibee Scarborough, ON Apr. 2018 – Sep. 2018 Hostess & Waitress Infineaty Restaurant Cagayan de Oro City, Philippines May 2013 – Dec. 2013