Customer Service Manager

Name: Mohammad Safa Izzidden

Date of Birth: May *1, 1988

Place of Birth: Homs, Syria

Citizenship: Syrian

Gender: Male

Status: Married

Contact Information

Address: turkey_istanbul

Contact No: 009***********

Email Address: ************@*****.***

Summary of Qualifications

●Outgoing personality with strong analytical, customer service, and creative

problem solving skills.

●Ability to work in diverse environments and with diverse groups. Extensive knowledge

hospitality etiquette, food preparation, and customer service training.

● Excellent written and verbal communication skills.

● Considerable knowledge of computer and strong customer service orientation

●Great creative problem solving and ability to quickly evaluate alternatives and decide on

a plan of action

●Assist food preparers in order completion by informing chefs of client preferences and

im mediate response upon food call.

●Handle the restaurant with punctual, friendly service for new and current

customers. Assist clients in menu decisions.

● Provided consistent prompt, friendly service.

● Track record of successful client retention by serving methods.

● Managing opining and closing restaurant.

● Maintain cleanliness in dining area. Skills

● Strong management, training and motivational skills.

● Excellent interpersonal, verbal and written communication skills.

● Natural ability to work on own initiative or as part of team.

● Excellent teambuilding skills.

● Strong organizational skills.

● Strong attention to detail.

Work Experience

Diplomatic Club, Doha:

Al sayyad Lebanese restaurant:

Asst Manager: January 2008 till march 2015

Safir homs hotel, syria

supervisor : 2006_2007

Francice hotel: Syria

Supervisor:2004_2006

Four Seasons Hotel, Syria

Captain :2002_2004

Work shop and Trainings

•Micros P.O.S

•Info genesis

•Hogatex reservation system

•Amadeus

•Outlook window 7

•Train the traine

Computer Skills:

Window7 word, excel, Internet, Power Point

Language

-Arabic: Mother tongue

-English: very good

- Turkish: beginner

References are available upon request

Contact this candidate