Manager Branch
Resume:
CURRICULUM VITAE
MARY JANE C. LUSTE
Ahmed Bin Hanbal Street
D-Ring Road, Al Mataar Qadeem
Doha, Qatar
Contact #: +974-********
Email address: *************@*****.***
CAREEROBJECTIVES:
To secure a challenging position where my hard work, dedication, my qualities of a fast learner and the ability to take on new challenges can be used in a progressive and innovative company. ABILITIES AND STRENGHTS
Over 15 years of combined experience as Executive Secretary, Receptionist, Admin Assistant, Document Controller, Assistant Branch Manager, Teacher, Collection In-charge, Invoice Controller Customer Care Representative and Sales Associates.
Highly skilled in Communication (written or verbal).
Experience in handling multiple project and deliverables, efficiently and cost effectively.
Experience working as part of & with multi cultural teams and senior management.
Possess leadership qualities, strong interpersonal skills, multi-tasking, responsibility, dependability and initiative.
Fast Learner, Flexible in dealing with different types of people, Hardworking, Independent, Resourceful, Organized, and Energetic.
Internet Browsing, Researching
Computer Literacy Proficient knowledge in MS Office Applications like Word, Excel and PowerPoint.
Operates office equipment’s: Computers, Scanners, FaxMachinesandPhotocopierMachines EMPLOYMENT HISTORY
May 19, 2018-February 28, 2019
Pangulf Rent a Car,
Profit Group
New Salata Building, D Ring Road
Doha Qatar
Marketing Support Executive
Completes rental transaction and agreements for customers following established guidelines and procedures.
Provides customers with complete agreement, keys, directions to rental vehicles, and any other assistance required.
Obtains required authorizations signatures imprints confirmation numbers and perform preferred or other especial services as assigned.
Responsible for vehicle replacements and return vehicles. July 2014 - January 2018
AL MADINA DRUG STORE
SHARJAH, UAE
Secretary cum Document Controller
Receives telephone calls and screen visitors, take messages, provide information to callers requiring knowledge of company’s operations, handle their inquiries and direct them to the Project Director according to their needs.
Maintain scheduling and event calendars of the Project Director.
Arrange and coordinate conferences and meetings. Compose, type, and distribute meeting notes, routine correspondence, and reports.
Schedule and confirm appointments for clients, customers, or supervisors.
Complete forms in accordance with company procedures.
Locate and attach appropriate files to incoming correspondence requiring replies. Open, read, route, and distribute incoming mail and other material, and prepare answers to routine letters. Make copies of correspondence and other printed material.
Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
Manage documents, file checks and prepare it for the GM to sign it and contribute to committee and team work.
Operate office equipment such as copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
Controls issuance of document numbers or reference number, including maintenance of proper document registers for detail engineering or construction engineering project.
Reviews completeness of documentation and prepares document transmittals. Create Document Control and correspondence folders for individual projects.
Ensure all documentation provided is as per Client quality formatting requirements. Formatting may include correcting templates, fonts and style, pagination and numbering and other activities that may be required to achieve a client’s documentation requirements.
May 2013 - to June 2014
Autobahn Car Rental LLC.
Dubai, UAE
Asst. Branch Manager
To assist, support and work closely with the branch Manager in the Day to Day management of the Branch.
Handling the collection as well as bank deposits. Manage all the drivers and their task. To operate the Branch till, in accordance with company procedure.
Give the trainings of the system and branch work to new staffs. November 2011- May 2013
Autobahn Car Rental LLC.
Dubai, UAE
Receptionist/ Rental Agent
Maximizes up sells, generating leads to salesman, utilizing techniques and dialogs.
Completes qualification procedures prior to renting vehicles.
Provide with customer completed rental agreements, keys, directions and any other assistants required.
Solves problems raised by customer using sound judgment within applied empowerment, guidelines and company policy.
Attend phone calls, solve queries and complaints efficiently.
Solve challenging situations according to the company guidelines and policies.
Meet and greet customers coming in the office.
Giving the excellent and professional way of services and make the customers always happy and satisfied.
Do the telemarketing as one of the task given and making reports all the inquiry of the day.
Opening R.A, closing deals, checking Salik and traffic fine, handling petty cash and raising invoices. February 2007 –October 2011
Al JABERCONSTRUCTIONCOMP.
DUBAI, UAE
Admin Assistant/ Receptionist
My responsibility includes checking, monitoring, controlling, filing and retrieving of files, in-coming and out- going of project drawings, blueprints, building permits and other related documents.
Create and maintain a filing system that supports efficient information management. Make sure coding and numbering of its documents from system to hard copies are accurate for future retrieval.
Input document data into the standard register ensuring that all information is accurate and up to date.
Handles office functions such as attending phone calls, keep all documents coming from fax, printing of documents from email as needed, draft and compose correspondence for (subcontractors and client’s concerns) and as required.
Prepares report as required. Managed and monitors office day to day issues and be able to prioritized business matters.
Maintains confidentiality in all aspect of company’s dealing and working.
Perform assigned and required duties. (Photo copying, scanning, fax the necessary documents, attends emails & laminating)
May 2005 –December 2006
Cogon National High School
Zamboanga District, Philippines
Academic Teacher and Classroom Adviser
Responsible for providing educational guidance and assistance for students by planning schedules, molding their minds and determining appropriate education solutions for different types of students.
Additionally, as academic adviser we must provide case management to students who do not meet local educational requirements.
Academic adviser also provides assistance for at-risk students. Maintain classroom cleanliness and well organize. Prepare teachings materials and lesson plans. EDUCATIONAL ATTAINMENT
COLLEGE: Josefina H. Cerilles State College
Degree in Bachelor of Science in Secondary Education Major in Biology
Graduated 2001 –2005
Mati, San Miguel, Zamboanga del Sur
PERSONAL DATA
Name: Mary Jane C. Luste
Date of Birth: September 27, 1984
Place of Birth: Basalem Buug, Zamboanga Del Sur, Philippines, 7036 Nationality: Filipino
Religion: Roman Catholic
Status: Single
Language: English, Tagalog
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