Customer Service Administrative Assistant

Sandra Butler

Cell :559-***-****

**********.***@*****.***

OBJECTIVE: Seeking a position that will effectively utilize progressive and comprehensive experience, technical expertise, organizational abilities and interpersonal communication skill, in Administrative Assistant, Customer Service Rep. and Medical Records.

OVERVIEW: Over 30 years of successful experience encompassing background in customer service, administrative

support, computer support and technical support. Proven ability to collect, consolidate, organize and prioritize business needs. Highly regarded for a proactive attitude and an ability to think laterally, providing ideas and solutions. Excellent interpersonal skills, confident and poised in interactions with individuals at all level readily developing rapport with clients and colleagues. Dedicated individual achieving a reputation for consistently going beyond what is required. Equally productive working independently or as an integral part of an energetic, goal oriented team dedicated to excellence, integrity, high work ethics, discretion meeting deadlines under pressure and ensuring optimum customer/ client satisfaction.

EDUCATION

2002-2003 Silicon Valley College, Walnut Creek, CA 1969-1971 Hiram Johnson High School, Sacramento, CA

KNOWLEDGE: Windows, Medisoft Advance, Word, Outlook, Excel and ICD-9 and Medical Terminology.

EMPLOYMENT:

03/23/2018- 11/28/2018- Passport Health ; CSR

Scheduled appointments of vaccines. Answered questions regarding vaccines.

08/16/2016-03/26/2018 Ciox Health,Inc.

Processed Medical Records for clients

03/18/2016- 08/26.2016- Peckham,Inc., Customer Service Rep.

Answered questions regarding new and renewals of Passports.

06/26/201411/15/2014- Intergrity Staffing, Amazon Fulfilment

Rebin, and packing for shipment.

12/13/2012-02/25/2014- General Laborer, MSI Fulfilment Mailing

Processed Medical billing for Sutter.

12/13/2010-4/15/2011- Accounting Specialist, Behavioral Health Care Services, Oakland,

Processed incoming invoices for payment of services.

9/27/2010-11/3/2010- Data Entry Clerk, Registra of Voters,Alameda County,

Opening counting, sorting and entering voter information into system. Also Providing customer service to walk in customers regarding vote by mail application

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