Service Representative Customer, Sales

Nick Stenger

De Pere, WI *****

920-***-**** **********@*****.***

WORK EXPERIENCE

Clerk – D.U. Convenience – De Pere, WI – May 2018 – Present

• Check customers items out.

• Build rapport with customers; develop relationships, as in knowing what the customers needs are and how to deal with each one.

• Cleaning duties such as, taking out garbage’s, sweeping and mopping, cleaning bathrooms, wiping down counters.

• Closer – go through daily report and calculate numbers dealing with money.

Clerk – KwikTrip – Green Bay, WI – January 2017 – December 2017

• Check customers items out.

• Build rapport with customers; develop relationships, as in knowing what the customers’ needs are and how to deal with each one.

• Cleaning duties such as, taking out garbage’s, sweeping and mopping, cleaning bathrooms, wiping down counters.

Caregiver – Right at Home – Appleton, WI – April 2016 – November 2016

• Took care of two clients, in home care.

• Cleaning duties at their home such as, vacuuming, dusting, cleaning bathrooms, and wiping down counters.

• Helped with bathroom duties, walking around, and feeding.

• Conversation, being relatable, sharing stories, laughing.

• Administered medications.

CSR - Customer Service Representative Time Warner Cable - Appleton, WI - June 2014 to February 2016

• Answer calls for trouble shooting, sales, billing, making sure customer is satisfied.

• Obtain and study information about clients' products, needs, problems, advertising history, and business practices to offer effective sales presentations and appropriate product assistance.

• Performance was measured on a scale of customer satisfaction, and if you reach the goal you get bonuses.

Customer Service Representative / Floor Support APAC-AT&T - Green Bay, WI - November 2012 to January 2014

• Deliver advertising or illustration proofs to customers for approval.

• Draw up contracts for advertising work, and collect payments due.

• Obtain and study information about clients' products, needs, problems, advertising history, and business practices to offer effective sales presentations and appropriate product assistance.

• Made sales on the use of internet, cable and phones.

• Resolve customer complaints regarding sales and service.

Cook/Trainer PIZZA HUT - De Pere, WI - September 2008 to January 2011

• Maintain sanitation, health, and safety standards in work areas.

• Clean food preparation areas, cooking surfaces, and utensils.

• Verify that prepared food meets requirements for quality and quantity.

• Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.

• Measure ingredients required for specific food items being prepared.

• Clean, stock, and restock workstations and display cases.

• Cook the exact number of items ordered by each customer, working on several different orders simultaneously.

• Serve orders to customers at windows, counters, or tables.

• Prepare dough, following recipe.

EDUCATION

Medical/Nursing NWTC - Green Bay, WI 2015 to 2016

Business UNIVERSITY OF GREEN BAY - Green Bay, WI

December 2011

Theatre UNIVERSITY OF OSHKOSH - Oshkosh, WI 2011 to 2012

General transfer certificate in General classes NWTC - Green Bay, WI 2009 to 2010

High School Diploma in General, some advanced classes DE PERE HIGH SCHOOL - De Pere, WI 2004 to 2008

SKILLS

Microsoft Outlook, Microsoft Word, Microsoft Office (3+ years)

ADDITIONAL INFORMATION

• Highly efficient and advanced with use of computers, and call center experience.

• I typically catch on quick when I am taught something new.

• Doing the best I can at my job is very important to me because it gives not only the company credit, but yourself.

• Excellent communication skills and like to advance in the company.

Contact this candidate