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Business Data Analyst / BI

New York City, New York, United States
August 24, 2019

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MS in Technology Management (IT Analytics & Big Data)

Address: NYC, 10029; Phone: 475-***-****, E-mail:

LinkedIn Profile

Professional Summary:

A dynamic and fast learning professional with 6+ years of work experience as an analyst in top MNCs.

Extensive experience with process modeling using flow charts and task diagrams

Ability to effectively communicate using analytical, interpersonal, and presentation skills, thereby providing key personnel with the right information at the right time

Robust Analytical background using MS Excel, R Studio, Tableau, SAS, Denodo, MS SQL Server, MS Project and Access

Proficient in documentation preparation for end-users and data management using SAP HCM, PeopleSoft, eNate, Taleo, and MS PowerPoint

Strong interpersonal and multi-tasking skills

Proficient in managing cross cultural team

Fluent communicator with problem-solving and decision-making skills

Roll-up sleeves attitude and a great team player

Excellent in strategic intelligence, strategic thinking and strategic solutions.

Highly effective leadership and motivational skills to produce positive results while meeting deadlines.

Creative, proactive, quick and eager to learn any concepts, programs or procedures that may serve to enhance company growth potential.

Technical Skills:

Operating Systems: Windows 7/8.1/10

Analytical Software: R Studio, Tableau, Denodo, Power BI, MS Excel (Advanced), SAS, MS Project

Database Tools: MS SQL, SAP HCM

Tools: Visio, PeopleSoft, eNate, Taleo, Image Now, MS Office


University of Bridgeport, Bridgeport, CT

Master of Science – Technology Management, May 2017,

CGPA – 4.0

Asian School of Business Management, AP, India

Post Graduate Diploma in Management – Human Resource Management & Marketing Management,

CGPA – 3.93, April 2011

University of Calcutta, Kolkata, India

Bachelor of Arts – Mass Communication, July 2009


MS Excel – (Basic & Advanced) Certification, June 2015

Six Sigma – Yellow Belt Certification, March 2015

Skill Set Matrix

Data Analytics Tools

R Studio, Tableau, Denodo, SAS, Python, SPSS, MS Excel


R programming


SQL Server

Dev Tools

Visual Studio 2014


Windows XP/ 7 / 8 / 10

Other Tools

Visio, Peoplesoft, eNate, Taleo, Image Now, MS Project, SAP HCM, TFS

Work Experience:

GCOM Software, NY, USA Business Data Analyst, July 2017 – Present

Client: NYC Department of Health and Mental Hygiene

Project: Health Data Innovation (HDI)

Duration: July 2017 – Present

Role: Business Data Analyst

Project Summary: The primary goal of the project is to redesign the EpiQuery website and Community Health Profiles for NYC Department of Health and Mental Hygiene. In this Health Data Innovation (HDI) project, the health data of all the 5 boroughs of New York City needs to be restructured to fulfill the needs of various internal and external users. Data analysis outcome should be readily available to the users. Also, the interactive and user-friendly visualization of the health data is the core of this project.


Data preparation and conversion for analysis

Identify the data patterns and recommend the new ways for data management

Documenting requirements in requirement gathering sessions

Developing data specification and data restructure documents

Developing Functional Requirement Specification document (FRS), Technical Design Document (TDD), User Stories & Use Case diagrams

Developing data specification and data restructure documents; project closure documents, end-user training manual, lessons Learned documents

Use statistical methods to analyze data and generate useful business reports using Tableau and R integration

Work with management team to create a prioritized list of needs for each business segment

Use business data to develop prediction models and to depict the trends

Creating and maintaining Requirement Traceability Matrix (RTM)

Root cause analysis of the data validation findings

Actively participating in manual and automation testing

Creating and validating test cases, identifying defect resolution steps, and defects fixing

Environment: Tableau, Denodo, ALM, Drupal, TFS, R, SAS, MS Office, Visio

University of Bridgeport, Bridgeport, CT, USA Graduate Teaching Assistant, August 2016 – May 2017

Publish, update and manage course curriculum

Assist Professor in managing lecture sessions

Students’ performance analysis and documentation

Assist in query resolution for students to make them understand the study materials

Provide administrative support to the professor

University of Bridgeport, Bridgeport, CT, USA Student Worker, February 2016 – August 2016

Accept, document and process international applications for graduate studies

Evaluate GPA as per the academic standard of USA

Actively participate as a team member in a multicultural and multinational team

Maintain and update international student records

Resolve query of current and prospective students

Capgemini India Pvt. Ltd., Kolkata, India Consultant, February 2015 to August 2015

Ensured smooth employee life cycle management, data analysis and report preparation

Worked closely with onshore business partners to communicate updates

Involved in Requirement gathering and Analysis

Utilized SAP HCM – PA and OM Module to handle database of North America CG (CG US and CG Canada) employee database

Created and updated employee master database using different tools such as SAP HCM, eNate, Taleo, ImageNow etc

Created and maintained Global Exchange resource records from CG US and CG Canada single handedly

Generated report and data analysis on monthly basis

Actively participated in Daily Scrum meetings, Sprint Review meetings and Sprint Retrospective meetings

Hindustan Unilever Limited, Kolkata, India Coordinator (East) – Water, August 2014 to February 3, 2015

Coordinated with entire eastern region for budget preparation, analysis of headcount report, Gap analysis and payroll report generation

Translate the business requirements into functional team members

Developed process map, flow charts, and project charter

Handled resource deployment, monthly payout of salary and incentive payout

Worked in an AGILE environment to ensure the project completion on time

Budget - Maintained budget and headcount, budget transfer, resolved queries, ensured correct budget limitation and gap analysis

Resolved queries related to attendance, AAD, ASD, F&F, issues related to PWG/HHT

Separation - Communication of termination, grievance handled, RTB status declaration, handled exceptions and queries related to separation

Linde Global Support Services Pvt. Ltd., Kolkata, India Associate, January 2012 to August, 2014

Supported operations by generating and analyzing various reports

Managed entire cycle of employee life cycle, leave details, payroll and compliance

Interpret the business requirements into functional team members

Created process map, flow charts, project charter, and control chart

Various reports generation, Data analysis, exit interview analysis, workflows preparation, assisting in the verification process, coordinating the exit processes

Co-ordination & continuous follow-up with vendors (Recruitment Consultants, Regional employees, Global Managers/Heads etc.) for enhancing the smooth progress of all the HR related processes & activities

JKCM Consultants, Kolkata, India HR Recruiter, September 2011 to January, 2012

Identified clients’ requirements, find out the right candidates with the right competencies

Organized training programs in order to improve their skills


2017 - “Academic Excellence Award” and “Service Award” from University of Bridgeport

2017 – A member of Phi Kappa Phi honorable society

2016 – Won “Poster Award Honorable Mention” in Annual IEEE CT Conference

2016 – Graduate Teaching Assistant Award received from University of Bridgeport

2015 – Merit scholarship received from University of Bridgeport

2015 – Appreciated on multiple occasions from client in Capgemini for proactive delivery

2013 – Nominated for “Best New Joiner Award of 2012” and “Team of the Quarter Award – Q1-2013” at Linde Global Support Services Pvt. Ltd. India

2011 – Gold Medalist from ASBM Hyderabad

2009 – 2011 - Won top score consistently in ASBM PGDM batch 2009-2011

2009 - Under top 10 positions in C.U. merit list for B.A. in Mass Communication

2004 - Award from Municipality of Howrah District, W.B. for scoring more than 75% in board examination


Introduction to Global Educational Database (International Journal of Database Theory and Application, S. Korea)

The Role of Global Educational Database in Educational Data Mining (European Journal of Engineering Research and Science, Belgium)

Application of Information Technology in Business (Journal of Multidisciplinary Engineering Science and Technology, Germany ISSN: 3159-0040)

Role of a Project Manager in Managing Agile Projects (

Utilizing Relevant Academic and Personality Features from Big Data to Identify Good and Bad Fit Students (Complex Adaptive Systems)

Utilizing Educational Data Mining and Analytics to Predict Student Retention and Success (Complex Adaptive Systems)

Voluntary Contributions:

An active member of South Asian ERG at DOHMH

Actively participated as a volunteer of GH2O non-profit organization

Actively participated in CSR activities in HUL & on the Aeronautics Day, CT

Secretary of Engineers for Sustainable World – UB Chapter

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