Administrative Assistant Customer Care

TRACY L. DENBY

**** **** ***** *****, *********, FL 32935 ■ H: 321-***-**** ■ ********@***.***

Professional Summary Service-oriented Administrative Assistant with 15 year background in clerical and administrative duties. Core competencies include time management, detail oriented and anticipation of needs as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills

Clerical Law and Government

Computers and Electronics Customer and Personal Service

Time Management Judgment and Decision Making

Experience Legal secretary, 01/2007 to Current

State of Florida – Viera, Fl

Prepare and process legal documents and papers, such as summonses, subpoenas, complaints, appeals, motions, and pretrial agreements.

Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials.

Organize and maintain law libraries, documents, and case files.

Schedule and make appointments, including travel.

Assist attorneys in collecting information such as employment, medical, and other records. Loan Processor, 01/2004 to 12/2006

Washington Mutual – Palm Bay, Fl

Compile and analyze credit information gathered by investigation.

Obtain information about potential creditors from banks, credit bureaus, and other credit services, and provide reciprocal information if requested.

Contact former employers and other acquaintances to verify applicants' references, employment.

Obtain information about potential creditors from banks, credit bureaus, and other credit services, and provide reciprocal information if requested. Legal Secretary, 01/2002 to 11/2004

State Of FLorida-Public Defender – VIERA, Fl

Prepare and process legal documents and papers, such as summonses, subpoenas, complaints, appeals, motions, and pretrial agreements.

Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials.

Receive and place telephone calls.

Schedule and make appointments.

Education High School Diploma: May 1987

Freeeport Senior High School - Freeport, Il

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