Customer Service Medical

H Orson Setzer, DO, MS

**** ******** *******, *** ** Hickory Hills, IL 60457

Phone: 317-***-****

Email: ***********@*****.***

OBJECTIVE

Former healthcare professional who is exploring other industry opportunities. Experience in healthcare, sales, customer relationship management, quality assurance, and pharmaceutical research.

EDUCATION

Doctorate in Osteopathic Medicine Aug 2006--May 2010

Kirksville College of Osteopathic Medicine/ AT Still University Kirksville, MO Medical School GPA: 90.26. Class Rank: Top 25 th Percentile.

Master of Science, Biology Aug 1999--May 2000

Purdue University Indianapolis, IN

Bachelor of Science, Biology Aug 1995--June 1999

Indiana University Bloomington, IN

WORK/TRAINING

Nonnie’s Restaurant Server/ Bartender (2018-2019)

Locum Tenens USA Telecommute/ Self-employed (2017-2018) Performed telehealth exams for evaluation of patient’s need of orthopedic orthotics (back, knee, ankle, wrist braces). Telephone sales and customer service.

Mid-County Orthopaedic Surgery and Sports Medicine, St Louis, MO (2015-2017)

Interventional Spine/ Pain Mgmt Physician. Built and managed busy patient practice performing assessment and treatment of various spine and other orthopaedic issues. Skilled in interventional pain procedures, patient management, insurance provider communications, worker’s compensation evaluation, and coding/ billing applications. Managed healthcare staff.

PM&R Physician Training (Internship, Residency and Fellowship) (2010-2015) Completed traditional rotating internship requirements at St Petersburg General Hospital.

Completed PM&R residency requirements at Washington University/ Barnes-Jewish Hospital in St Louis, MO. Served as Academic Chief Resident during final year. Responsible for course curriculum and coordinating lectures. Managed residency staff of 15. Completed Fellowhip in Interventional Spine/ Pain Mangement at OrthoCarolina in Charlotte, NC.

Eli Lilly and Company Indianapolis, IN (2001-2006)

●Associate Microbiologist (2001-2003) Performed Bioprocess development work through cell culture studies drug product. Responsible for cell culture media studies and daily sampling requirements.

●Quality Assurance Representative (2003-2006) Final drug distribution review and

approval. Audit preparedness, deviation management and risk assessment. Government regulatory communications. GMP compliance. Implemented, coordinated rollout of SAP software throughout all business applications within department.

Operation Walk Mooresville, IN (2004-2007) Spanish/English Interpreter. Medical mission team member for trips to Cuba, Nicaragua, and Guatemala. Participated in fund-raising activities. Served as Spanish-English interpreter in operating room and performed various medical procedures and patient assistance.

AWARDS/HONORS

High School Salutatorian

Eagle Scout

Phi Eta Sigma--Collegiate Scholastic Honorary

Alpha Lambda Delta--Collegiate Scholastic Honorary

Sigma Sigma Phi--National Osteopathic Scholastic Honorary

HOBBIES/ INTERESTS

I enjoy staying active in the outdoors walking, biking, and fishing. I also enjoy weight training, traveling, dining out and seeing movies.

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