Customer Service Cash Handling

MAN BAHADUR ADHIKARI

Umm Slal Ali, State of Qatar

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Mobile #: 009**********

Self Description

A cooperative, responsible, reliable, hardworking and self motivated person with both excellent time management and organisational skills. A fully confident person that possesses almost all desirable properties which are of paramount importance in terms of the job I am applying for.

Skills/Qualifications

Cooperative, competent, responsible, reliable, and committed to purvey quality work

Strong capacity to purvey a high level of customer service and hospitality

Extensive ability to gain patrons’ confidence and trust

Ability to handle multiple tasks

Quick learner

Excellent verbal and written communication skills in English

Extensive skills in folding impressive table napkins

Employment History

Position: Company’s name and Address Inclusive Year

WAITER KFC, Kathmandu City, Nepal Jan. 2009-Jan.2011

WAITER Hotel Radison, Kathmandu, Nepal March 2012-Oct.2015

WAITER Papa John’s Pizza, Doha, Qatar Jan.2016-Jan.2018

WAITER Lee Train Bleu, Doha, Qatar March 2019 to date

.

Job Description/Responsibilities:

Welcoming of guests/frequenters

Demonstrating of menu knowledge and making knowledgeable recommendations to frequenters.

Ensuring of guest/frequenters satisfaction.

Giving the customers a good first impression of the business, with a friendly greeting and helpful attitude, as well as a lasting good impression.

Determining of the customer's needs, solving problems and handling complaints quickly that will lead to satisfied return customers.

Answering of questions, Up selling specialty items, Describing dishes and Taking Orders

Bringing out of Food, Clearing empty plates, Refilling drinks.

Ensuring that the food came out as desired.

Bringing of extra items requested by guests/frequenters.

Clearing of all plates at the end of meal, offering after meal drinks and dessert.

Cash handling when processing the check/chit

Thanking the guests/frequenters for coming in and assisting in any other ways

Wiping down of tables

.

Education

College : Tribhuvan University, Kathmandu City, Nepal

Course : Bacholer digree in Business Studies

Year Grad. : May 2014

HSEB : shree gokundeshower higher secondary school

course : Business studies

Year grad. : November 2011

Secondary : Shree Bajramai Secondary School, Dhankuta,

Nepal

Year Grad. : November 2009

Tech-Vocational Course

3 months Basic Computer Course (College of Software Engineering – Dhankuta, Nepal)

6 months Software Course (College of software Engineering – Dhankuta, Nepal)

Personal Information

Date of Birth : June 29, 1990

Place of Birth : Khuwaphok -4 Dhankuta, Nepal

Marital Status : Married

Religion : Hindu

Referee(s):

Sukraraj limbu

Mobile: 30709555

Contact this candidate