Sales/customer service
Resume:
Contact me on : 076-***-****
Consultant : Setjhaba Mogorosi
****************@*****.***
A.PERSONAL DETAILS
SURNAME : Mogorosi
KNOWN NAME : Setjhaba
GENDER : Male
ID NUMBER : 840**********
AGE : 35
TELEPHONE NUMBERS : 076*******
E-MAIL ADDRESS : ****************@*****.***
RESIDENTIAL ADDRESS : 3739 Malete street, Constantia, Kroonstad
LANGUAGE PROFICIENCY Speak Read Write
English : Excellent Excellent Excellent
Afrikaans : Fair Good Fair
Sesotho : Excellent Excellent Excellent
Zulu : Good Good Good
B.QUALIFICATIONS
SCHOOL QUALIFICATIONS
NAME OF INSTITUTION : Calculus College
HIGHEST GRADE PASSED : Grade 12
YEAR COMPLETED : 2001
TERTIARY QUALIFICATIONS
INSTITUTION : PC Training and Business College
DIPLOMA / DEGREE : National Diploma in IT
YEAR COMPLETED : 2011
COMPUTER SKILLS
Microsoft Office
Hogan
Avaya
Internet Explorer
C.WORKING EXPERIENCE
1.
MOST RECENT
COMPANY NAME : Supa Quick
TYPE OF COMPANY : Motor Industry
CITY / TOWN : Bloemfontein CBD
PERIOD OF EMPLOYMENT : Feb 2019 To July 2019
POSITION HELD : Sales Consultant
REMUNERATION : R 5200 + incentive
JOB DESCRIPTION
Problem identifying and solving
Customer Service
Banking
Sales
Account Management
Ordering and replacing parts
Comparing and getting the best prizes
Solve queries
New business Acquisition
2.
MOST RECENT
COMPANY NAME : Hollard Insurance
TYPE OF COMPANY : Insurance non-advised
CITY / TOWN : Around Bloemfontein
PERIOD OF EMPLOYMENT : May 2018 To Jan 2019
POSITION HELD : Field Agent
REMUNERATION : R 3000 + commision
JOB DESCRIPTION
Customer Service
Face to face Sales
New business Acquisition
3.
MOST RECENT
COMPANY NAME : Webhelp Shopdirect
TYPE OF COMPANY : Online Retail
CITY / TOWN : Parktown Johannesburg
PERIOD OF EMPLOYMENT : August 2017 To April 2018
POSITION HELD : Advisor
REMUNERATION : R 5800 + incentive and commission
JOB DESCRIPTION
Customer Service
Sales
Account Management
Solve queries
New business Acquisition
4.
COMPANY NAME : Capitec Bank Limited
TYPE OF COMPANY : Banking
CITY / TOWN : Marshall Town Johannesburg
PERIOD OF EMPLOYMENT : February 2016 To March 2017
POSITION HELD : Helpdesk
JOB DESCRIPTION
Technical Assistance
Customer Service
Accounts management
Providing solutions
Assist branch on day to day duties
Handle queries
Resolve disputes
Customer satisfaction
5.
COMPANY NAME : FNB
TYPE OF COMPANY : Banking
CITY / TOWN : Fairlands Randburg
PERIOD OF EMPLOYMENT : March 2014 To April 2015
POSITION HELD : Credit card Acquisition
JOB DESCRIPTION
Sales
Acquire new Business
Customer Satisfaction
Accounts Management
6.
COMPANY NAME : Mens Clinic International
TYPE OF COMPANY : Medical, Clinical
CITY / TOWN : Boksburg and Sandton
PERIOD OF EMPLOYMENT : November 2011 To November 2013
POSITION HELD : Doctors Assistance
JOB DESCRIPTION
Assisting with New Clients
Account Management
Sales
Customer Satisfaction
IT Updates
Customer Queries
Surgical Assistant
Banking
Balancing Books
Counseling Clients
Educating Clients
Customer Service
Face to face selling
Filing Clerk
Report Compiling
F. REFERENCES
COMPANY : Super Quick
REFEREE : Mr John Fokwebe
REFEREE’S POSITION : Top Sales man, Trainer and Mentor
TELEPHONE NUMBER : +27-79-609-****
COMPANY : Hollard
REFEREE : Ms Mpho Sello
REFEREE’S POSITION : Team Leader
TELEPHONE NUMBER : +27-62-523-****
COMPANY : Webhelp
REFEREE : Mr Nesbert
REFEREE’S POSITION : Sales Team Leader
TELEPHONE NUMBER : +27-76-817-**** / +27-11-244-****/5309
COMPANY : Capitec Bank Limited
REFEREE : Mr Thapelo O Mooketsi
REFEREE’S POSITION : Helpdesk Supervisor
TELEPHONE NUMBER : +277********
COMPANY : FNB
REFEREE : Ms J Molete
REFEREE’S POSITION : Sales Team Leader
TELEPHONE NUMBER : +278********
COMPANY : Mens Clinic International
REFEREE : Mr Lusanda Ntamo
REFEREE’S POSITION : Human Resource
TELEPHONE NUMBER : +271********
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