Assistant Employee Relations
Resume:
SOPHIA HERNANDEZ
CONTACT
** *** ******** **** ******* Village Maracas St Joseph
*******@*******.***
https://www.linkedin.com/in/sophia-hernandez-49344746/
PROFILE
SPECIALIZED SERVICES OFFERED
Supervisory: Demonstrated ability to lead a technical team
Ability to provide professional counselling to staff and family members.
Technical Ability: Presentation Skills, Policy Planning and Implementation Technical Communication and analyzing and interpreting.
Key Strengths- Interviewing, Conducting Research and Counselling
Computer Skills: Word, Excel, PowerPoint, Access and SPSS
EDUCATION
university of the west indies
Masters of Science
Major: Criminology and Criminal Justice – July 2019
Specialization: Parental Involvement and Juvenile Delinquency
Conducted Prison Survey
UNIVERSITY OF THE WEST INDIES
Bachelor of Science
Major: Psychology
Minor: Criminology
UWI OPEN CAMPUS
Certificate
Social Work
PROFESSIONAL EXPERIENCE
employee assistant officer. (June 2015 – September 2017)
Support Services – Amalgamated Security Service Limited, Macoya Road Tunapuna
Offered counselling Services to Employees and Family.
Contributed to the preparation of Progress Reports, Programs and headed meeting for the department.
Participated in needs assessment for each employee assessing the service.
Supported each employee who were on medical leave, injury leave and maternity leave through physical visitation.
Conducted 50% seminars on retirement leave.
Contributed to the implementation of policy planning on Human Resource Practices
Provided financial, personal and work related advise for 100% staff who accessed the employee assistance service
Other important functions
EXPERTISE
Juvenile Delinquency
Behavioral Change
Counselling
OTHER PROJECTS
IDB/CICAD Prison Study -Conducted surveys in various prisons
Gang Survey-TTPS
National School Dropouts Project -WINAD
Remedial Instructor (English)(January 2015 - March 2015 – September 2015)
Ministry of Education, St Vincent Street Port of Spain
Aid in the rehabilitation of 100 percent students accessing the remedial classes.
Contributed to assessment of the level of functioning of all enrolled students reading of English
Conducted pre- and post- test to 100% students accessing the remedial classes.
Participated in development activities and worked alongside educational staff to incorporate remediation strategies within specific curriculum areas.
SKILLS
Interviewing
Data Analysis
SPSS
PROFESSIONAL EXPERIENCE (CONT’D)
Community Action Intern (June2014 – September 2014)
Citizens Security Program- Wood brook
Worked with NGO’s, CBO’s and FBO’s.
Aided in the Mobilization of Communities, Violence Prevention Services and Youth Friendly Spaces
Provided support to the Community Youth Specialist with technical oversight in the delivery of community based social interventions, which address risk factors associated with crime and violence.
Organized and conducted interviews with prospective clients; CBO’s and NGO’s and FBO’s
Communicated with various members of The Trinidad and Tobago Police Service and other Government Ministries.
REFERENCES
Mr. Jason Dolly
Teacher III
Ministry of Education
Office Checker (May 2007 –May 2014)
Tunapuna Piarco Region Corporation – Centenary St Tunapuna
A brief description of my duties and function
Prepared Progress Reports, Programs, Estimates and Tender Documents.
Provided supervisory support to 300 employees assigned in the technical department of Area III.
Provided 100 % excellent customer service to members of the public.
Assisted in the implementation of database for employees.
Mr. Makemba Whitley
Research Assistant
Ministry of National Security
Temporary Clerical Assistant (March 2005– September 2005)
Judiciary of Trinidad and Tobago – Magistrate Courts
Administrative and Clerical Duties.
Mrs. Lenore Baptiste- Hernandez
Manager, Support Service Department ASSL
Temporary Clerical Assistant (September 2006 – December 2006)
Ministry of Social Development – Eastern Main Road El Dorado
Clerical and Administrative Duties
Assisted Social Work Officers
AFFILIATIONS
Community Emergency Response Team
PROFESSIONAL CERTIFICATIONS
Health and Safety, Open ERP
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