Manager Employee Relations

RAVI PURUSHOTHAMAN

Mobile: +91-950**-***** Mail id: *********@*******.***

LinkedIn: https://www.linkedin.com/in/ravipurushothaman/

SUMMARY

Overall 26+ years of experience in Administration, Facility Management, Real Estate, Infrastructure Creation, Commercials apart from 9 years of Account Management, Client Relationship Management, Talent Management, PMO, Contract Management, Vendor Management, Compliance functions, both in Chennai, India & Singapore

High level of maturity in handling, interacting with clients, vendors and internal stakeholders.

Worked extensively in the entire gamut of Facilities / Program / Project / Space / Asset Management, Real Estate, FM Contract Management, Business Continuity, Process Management / Business controls / Internal Audits, MIS, Property Lease Management includes, Lease renewals, New Lease, Facility Consolidation, Negotiation with the Landlords/Property Agents, etc.

Good exposure on FINTECH.

EDUCATION

Year of Passing

Institute / University

Graduate Diploma in Materials Management

(GDMM)

1996

Indian Institute of Materials Management

Bachelor of Science - Mathematics

1990

Madras University

Pursuing MBA – IT

(final semester)

Tamil Nadu Open University

** Singapore Permanent Resident Status – S6962762E (2005-2011)

WORK EXPERIENCE – In Brief:

July 2018 to till date – Independent consultant

1.JLL – client a global IT giant in Chennai – from May 2017 to Jun 2018

As, City Manager – Operations, I am overall responsible for IBM’s multi location Integrated Facility management (IFM) for their facilities both Soft and M&E services. In, Chennai spread across closely to One Million SFT.

Managed a team of 25+ to support 24x7 operations which includes both Operations & Maintenance.

Critical equipment preventive maintenance is conducted as per CEM guidelines.

Incidents are reported as per the timeline and Root Cause will be carried out and circulated to Management as the per timelines.

Monthly reports like Monthly Management Review (MMR), SLA, Energy Consumption, Energy Conservation, PPM Dash Board, Incident Tracker, Statutory Tracker, Risk Register., etc.

Representing my region on the Weekly Cadence calls with the Site Operations Region Lead.

Fortnightly connect with Client and Account Director for the operational issues, suggestions, new ideas., etc.

Supporting innovative ideas on Energy Saving Initiatives like Installation of Motion Sensor, switching off AC’s during non-operational hours, Installation of LED Light fixtures for energy saving, UPS Optimization, Floor consolidation, etc.,

Internal Air Quality (IAQ) & LUX level tests will be conducted on a yearly basis.

2.HCL Technologies, Chennai – From 12th Sep 2011 to 9th May 2016 (5 years)

Senor Manager – Administration. Managed 6 facilities covering 500K SFT with 5500 seating capacity.

Admin specialization includes:

-Seating Utilization Management

-CAPEX/OPEX, Half yearly & Annual Budget Forecasting, Facility consolidations

-Client Audits & Client visits, Housekeeping & Manpower Management.

-Building Compliance Management, Property Lease Management, Landlord coordination, Lease renewals negotiation along with Procurement Head.

-Physical Security, Fire Alarm Systems (FAS), Fire Protection System (FPS), Access Control Management & CCTV surveillance

-Represented for Infosec compliance for Admin related activities. Supported for monthly, quarterly & annual audits, both internal & external audits.

-Cafeteria Management, Transportation

-Employee Engagement & Diversity (CSR) support, etc;

-Team Management. Managed a team of 20+, Multi location management

-Vendor Contract Management & AMCs

2 years, was part of HCL DELIVERY MANAGEMENT OFFICE (DMO) (falls under PMO) for a largest Bank, where I was responsible for the ISD (integrated Service Delivery) Account with HCL managing 100 + projects & 1500 resources.

PMO specialization includes: Contract Management, Client Interaction, Financial Analysis, Resource Management, Resource Utilization, Billing Coordination, Unbilled Analysis, Engagement Management, Client Governance, Compliance Control & Reporting, Client Audits, SLA Tracking and on Client Contract (MSA) obligation apart from Monthly Compliance Reporting, BCP/DR plans, Annual Budgeting plans, etc.,

Before I moved out of HCL, I was heading HCL Madurai facility (Tier II city), where I was responsible for setting up the 400-seater training facility (Sep’15 – Apr’16); Coordination with the HCL Infrastructure Team; Coordination with the internal Corporate Senior Management teams and Elcot Madurai for setting up the Campus.

3.Marc Software, Singapore & India (2004-06 Singapore) & (2009 to June 2011Chennai) (3.5 years), Admin, Account Management, Recruitment, Client Management, Employment & related passes, Immigration co-ordination, CPF, GST, Co-ordination with Auditors and ISO Auditors

4.Scandent Network, Chennai (2002-04) (2 years), Heading their Facility and Administration units, Co-ordination with TIDEL management & CBRE authorities.

5.Lister Technologies P Ltd., Chennai, as “Manager – Admin” (2 years), responsible for their Infrastructure creation, Admin systems development and all the functions of Admin and HR (2000-02);

6.Saksoft, Chennai & Singapore, (about 4 years in Singapore & 1 year India) (4.5 years), as “Asst Manager – Administration” & BDM handled Admin, Facility management, Infrastructure creation, STPI & Customs formalities, Key Account Management, Client Management, Employee relations, Recruitment for their biggest banking clients (Singapore 2006-2009); (1999-00 (India) & and 2006-2009 (Singapore)

7.Cognizant Technologies, (CTS) Chennai, (2 years), as “Executive – Admin”, handled entire purchases (hardware, software, etc) for their 4 facilities, Infrastructure creation, Office Upkeep and all other functions of Admin (1998-99);

8.SRA Systems, Chennai (1.5 years) as “Sr Asst – Admin”, handled Infrastructure creation and Facility Management and Admin functions (1996-98)

9.India Nippon Electricals Ltd., (LUCAS-TVS group) Chennai, (6 years), as ‘Purchase Executive”, handled total Imports / Export transactions, Customs formalities, Liaison with bank, Forex blocking, LC, Liaison with Freight forwarders for Import & Export formalities, C Form and other Sales Tax coordination, Coordination with the Auditors, etc (1990-96);

PERSONAL DETAILS

Date of Birth and Age : December 18, 1969

Passport Details : Valid up to 2020

Languages known : English & Tamil

(Hindi, Kannada, Telugu) - manageable

Residential Address : BG-1, ’Dakshin Dandeeshwar Apartments’,

2nd Cross, 4th Avenue West, Dandeeswar Nagar, Velachery, Chennai 600 042

Organizations Experience Summary:

Company Name

Duration

Designation

Highlights

JLL – Client global IT giant, Chennai

May 2017 to 15th Jun 2018

City Manager – Operations

Overall responsible for Operations & Maintenance of multi-location facilities

HCL Technologies, Chennai

Sep’11 to May 2016

Senior Manager

Associated with Admin & Facility Management functions

Marc Software, Singapore & Chennai

Nov’09 to till June’11

&(May’10 – Jul’10 – Singapore)

Manager - Sales & Operations

Key Account Management, PMO, Client Management, Recruitment, Employee relations

Exposure to EP and related passes, CPF, GST, ISO formalities

Encora Technologies, Singapore

Jul’09 to Oct 2009

Sales Manager

Account Management, Sales, Recruitment

Emerio Globesoft, Singapore

Feb’09 to July 2009

Business Development Manager

Key Account Manager for Citibank ICG, Citi Private Banking, SCB, UOB, Barclays.

Saksoft Pte Ltd., Singapore

Feb’06 to Feb 2009

Business Development Manager

Account Manager for Citibank, DBS, UOB, JPMorgan, SCB, banks.

Client Management, Recruitment, Employee relations, Vendor coordination, Banking Compliance related, formalities, Reporting.

Achieved a revenue target closely to SGD 3 million

Marc Software Pte Ltd., Singapore

Nov’04 to Feb’2006

Manager – Operations

Account Management, Recruitment, BD, Immigration, Client Management

Worked with leading companies in Chennai, India

June 1991 to Oct 2004

Facility Management, Employee relations, Security, Housekeeping, Cafeteria, Infrastructure creation, STPI, Customs & Central Excise Bonding formalities, etc.

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