MS Office, Adobe Acrobat XI Pro, Adobe LiveCycle, MS Visio, Outlook

THITIMA CHITRANGSIMAN

**** ******** *****, ******** ** 21075.

Cell : 202-***-****, Email :******@*****.***

SECURITY CLEARANCE : SECRET

KNOWLEDGE, SKILLS, AND ABILITIES

KNOWLEDGE

Administrative practices, Forms and Directives Management

Air Force Services / Fitness Regulations and Processes

SKILLS

Excellent communication and negotiation skills

Knowledge of general office automation software, practices and procedures, Microsoft Office, Adobe Acrobat XI Pro, Adobe LiveCycle Designer, Microsoft Visio, Outlook, Sharepoint

Bilingual (English/Thai)

ABILITIES

Able to work well in a team environment

Able to effectively communicate with people from different cultures

Able to respond to problems and provide resolution under pressure

Organization and prioritization, accuracy and attention to detail, proactive and dependable

PROFESSIONAL EXPERIENCE

2017 – Present Naval Surface Warfare Center, Corporate Business Office Division, Bethesda, MD

Role: Administrative / Forms and Directives Assistant

Provided administrative and clerical support.

Maintained electronic and/or hard copy filing system.

Functioned as forms/directives control point, serving as advisors for coordination of forms and directives throughout the division.

Performed through reads, reading, reading for typos, grammar and providing suggested edits.

Assisted in the preparation of documents, correspondence and mailing.

2016 - Present United States Air Force Reserve, Joint Base Andrews, MD, United States.

16 hours/month Roles: Senior Airman, Sustainment Personnel, Force Support Squadron

Fitness Specialist

Conducted required physical fitness tests for military personnel.

Assisted Test members with signing in / signing out.

Performed weight, height and abdominal circumference measurements for Test members.

Documented and calculated composite scores in AF Scorecard.

Planned and executed of squadron special events (social activities, 5K run, tournaments)

Lodging Specialist

Provided assistance during guest registration and departure.

Answered phone calls promptly and knowledgeably, ensuring complete and accurate information.

Maintained an inventory of vacancies reservations and room assignments

Assisted guests with questions and billing issues.

2014 - 2015 Royal Thai Embassy

Hours/Week: 40 Role: Diplomatic Service/ Administrative/ Protocol Assistant/ Event Management

Diplomatic service/ Administrative

Served Thai Diplomatic community residing in the United States under diplomatic privileges and immunities.

Provided assistance in resolving various issues involving diplomats including communication between diplomat and U.S State Department.

Received visitors and answered incoming telephone calls for the Protocol Officer.

Prepared and translated correspondences, diplomatic notes, and liaised with government agencies and embassies on various matters as directed.

Event Management

Prepared diplomatic receptions at the Thai embassy, Ambassador’s residence, and hotels.

Received visiting diplomats, guests, and responded to their requests.

Synchronized all necessary departments to ensure special event activities were executed in

a timely/efficient manner.

Coordinated with contracted venues on securing hotel rooms, room configuration and registration, food and beverage orders, and audio/visual equipment installation.

Protocol

Made logistical arrangements for transportation and hotel accommodations for Thai Diplomats and escorted member of the Royal Thai family on official visits to the United States.

Planned, coordinated, and executed high-level foreign and domestic visits/functions, ceremonies, and special events hosted by the Thai government senior leadership.

oProvided logistics services via advanced market research to identify potential site locations, facility selections, gift exchanges, invitations, seating arrangements.

Managed corporate travel and meetings by developing itineraries and agendas.

oScheduled and booked transportation, arranged for lodging and meeting accommodations.

2013 - 2014 Cathay Pacific Airways

Hours/Week: 40 Role: Flight Attendant

Welcomed passengers and explained flight safety procedures.

Served food and beverages to passengers and made flight announcements.

Informed and educated passengers on any potential unforeseen safety circumstances.

Ensured safety of passengers during take-offs, landings and emergencies.

2006 – 2007 Asia Security Management Co., Ltd. (Loxley)

Hours/Week: 40 Client: Suvarnabhumi Airport, Thailand

Role: Airport Security CCTV/Call Center Operator

Ensured safety of airport faculty and passengers by monitoring activities via CCTV.

Monitored 40 security cameras located throughout airport.

Established and maintained lines of communication between airline staffs, tourist police,

and airport security.

Identified unsafe conditions and improperly secured property to help prevent theft.

EDUCATION

2017 - United States Air Force Technical School, Fort Lee, VA

2017 - United States Air Force Basic Military Training, Lackland AFB, United States

2012 - Montgomery College, Rockville, MD

oPharmacy Technician Certificate

2008 - Phranakohn Rajabhat University, Thailand

oBachelor of Liberal Arts, Major: English and Business Management

COMPUTER SKILLS

Microsoft Office, Adobe Acrobat XI Pro, Adobe LiveCycle Designer, Microsoft Visio

CERTIFICATIONS

Defense Language Proficiency Test (Thai – Fluent), 2017, Fort Belvoir, United States

Heartsaver AED & CPR Certified, 2018, Andrews Air Force Base, United States

Boeing 777-300ER In-flight service and cabin safety training 2013

Pharmacy Technician Certificate, Montgomery College 2012

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