Customer Service Social Media
Resume:
Brandy Golphin
***************@*****.***
VIRTUAL ASSISTANT
Virtual assistant, with extensive knowledge of providing clerical and administrative assistance in an online capacity. Skilled in handling correspondence and scheduling tasks, and managing research and reporting work.
Effectively able to meet set deadlines and process information through well-honed research skills. Well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls.
HIGHLIGHTS
●Always professional and polite giving the highest standard of customer service possible
● First-hand experience in preparing timely and accurate presentations and reports using software.
● Adept at completing assignments such as data entry work and transcription within provided timelines.
● Ability to manage social media platforms and handle essential website maintenance
AREAS OF EXPERTISE
●Manage calendars on a daily basis and brief client on daily tasks
●Detail oriented
●Exquisite written and verbal skills
●Capable of working independently and also as a teamplayer
●Inbound Calls Management
●Data Entry
●Emails Management
●Bookkeeping
●Proofreading and Editing
●Online Research
●Business Scheduling
●Travel Planning
●Clear and precise transcription
EDUCATION
Bachelor of Science Degree Business Administration Management
Troy University- 2013
High School Diploma
Morgan County High School-2003
SKILLS & KNOWLEDGE
Call Fielding
Scheduling
Follow-up
Personal Assistance
Marketing Support
Media
Accounts Handling
Operational Assistance
Customer Services
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