Medical Assistant Administrative

Katrina Dixon

**************@*****.*** ** Bullocks Point Ave, Riverside, RI 401-***-****

PROFESSIONAL SUMMARY

Healthcare professional with 12+ years of knowledge in administrative and clinical capabilities allowing to support CNEMG with

floating between several different practices each having different specialties and procedures

Recognized by department for having an optimistic, trustworthy, and friendly personality allowing me to demonstrate the ability to effectively influence others while being able to handle diverse personalities if needed in stressful situations

Supported a fast-paced 65+ bed emergency department with flexibility by assuming the role of secretary, family assistant, transporter

and supply as department needed

Researched, prepared and organized all new patient records ensuring availability before appointment, recently in June 2019 assisted CNEMG

with opening of new geriatric practice

INTERESTS

Steak and potato’s type of girl, NFL (Every season is our season with Brady), Self-education (strong believer in never stop learning), Personal development (growth is necessary in life) stagnation causes deflationary pressure (Go Pats!), Podcast obsessed (Oprah has an amazing podcast), Book lover who converted to audiobooks (The Four Agreements by Don Miguel Ruiz must read) allows me to actually finish a book

EMPLOYMENT & EXPERIENCE

Kent Hospital/Kent Hospital Warwick, RI

Medical Assistant November 2018 – Present

Managed daily schedules for multiple providers while analyzing and verifying health insurance benefits

Maintained work queue of physician referral requests consisting of 40 new patients on a monthly basis through the shared medical records system EPIC

Facilitated effective communication between patients, pharmacies and members of health care team ensuring refill requests, appointments, and patient concerns were rectified

Recorded and updated patient symptoms, allergies, medical histories, and current medications into health record so EMR stayed current

Optimistic attitude and friendly personality demonstrating my ability to effectively educate patients on physician instructions, dietary requirements, medication and lifestyle changes for treatment and overall health improvement

RI Hospital Emergency Dept. /Lifespan Providence, RI

ED Patient Care Technician II August 2009 – Present

Performed emergency diagnostic testing upon arrival of all critically ill patients to expedite timely treatment and care, resulting in me detecting lots of potentially life threatening injuries

Supported emergency nursing staff and physicians with patient care treatment and procedures, which provided me the ability to quickly adapt to changing demands and perform consistently under pressure

Supported emergency room staff assisting in transportation of monitored trauma patients within the hospital to ICU units, operating room and cath labs

Equity National Title & Closing Services Riverside, RI

Client Services Post Coordinator October 2004 – February 2007

Managed and processed my individual pipeline exceeding quota without supervision

Analyzed and verified insurance binders, closing information requirements, payoff information, and final closing documents for accuracy to secure and record lenders loan

Accurately balanced and disbursed funds according to HUD Settlement ensuring to electronically wire funds, mailing payoffs, and other financial institutions stipulated within HUD Settlement

AREAS OF EXPERTISE

Microsoft Office, Word, Excel, PowerPoint, Publisher

Health Insurance Verification

Medical Terminology

Patient Registration and Discharge

Excels Under Pressure/Fast-Paced Environments

Research and Analytical Skills

Leadership Skills

Organizational and Time Management Skills

EDUCATION & CERTIFICATIONS

BLS Certification

CPR/AED Certification

Lincoln Technical Institute Lincoln, RI

Dean’s List – Entire Program G.P.A. 4.0 Attendance 100% 2007 –2008

Certified Medical Assistant September 2007 – October 2008

Katherine Gibbs School Providence, RI

Legal Administrative Assistant 2000 – 2002

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