Sales Analyst

Janice M. Hodge

*** ***** **** **

Lawrenceville, GA 30046

Cell: 770-***-****

*******************@*****.***

Credit and Collection Professional

** *****’ Experience in Commercial Credit and Collections

A competent, reliable and committed A/R credit and collections service professional offering:

10 years’ experience in commercial credit & collections, with an emphasis in account reconciliation and risk analysis, quality assurance, time management

Strong credit analysis skills reviewing (D&B, CBR, Experian Moody’s), bank/trade references, financial statements, reviewing financials and making credit decisions; pre-sale credit risk evaluations processing credit holds running and analyzing 3rd party reporting and public company filings bankruptcy, debt ratings, letters of credit, Contract funding.

Researching issues pertaining to Invoicing, EDI billing/rebill, purchase orders, short payments/over payments and deduction, pricing, shortages debts and credits, A/R cash application and discount incentives. internal audit, securitization and ISO audits Unwavering commitment to identifying complex issues with the ability to build productive relationships both internal and external. Creative reporting; presentations and spreadsheets. Mechanic’s liens and Bonds

Experience

06/2018 – 06/2019 Robert Half Alpharetta, GA

06/2018 – 06/2019 Royal Oak Roswell, GA

A/R Portfolio Analyst

Managed a large portfolio of retailers/grocery chains Initiate collections of past due items via telephone, email and customer web portals; maintain a standard DSO

Navigate customer web portals to retrieve invoice payment information, claim copies and/or disputes on unpaid balances, resolved unpaid debits/credit, charge-backs, pricing and shortages. Reconciliations and reporting, cash applications etc.

Researching issues pertaining to Invoicing, EDI billing/rebill.

12/2017 – 06/2018 Carters Wholesale Div. Atlanta, GA

Commercial Credit &Collections Specialist

Managed a portfolio of Initiate collections of past due items via telephone, email and customer web portals; maintain standard of 90% DSO, Perform credit reviews on customers and release orders from credit hold, Navigate customer websites to retrieve invoice payment information, claim copies and/or to dispute unpaid balances charge-backs on pricing, shortages, logistics etc.

Thoroughly note all collection activity and follow up on items until final resolution, Collaborate internally with A/R, OML, Sales, Track and manage various projects simultaneously in a high volume retail environment

12/2016 – 09/2017 Altus Global Trade Solutions Remote Atlanta, GA

Credit & Collections Analyst

Commercial credit & collections managing a personal portfolio of over 25M, Analysis based upon credit reports, financial statements, etc. Collection via phone, email and fax, on large balance accounts, handling of accounts in bankruptcies, Audits and write-offs.

Processed credit card, ACH payments negotiated payment plans and settlements to improved efficiency reducing errors affecting companies overall growth & profit.

05/2015 – 11/2016 Siemens Health Care Norcross, GA

Sr. Credit & Collections Analyst

Analyze daily transactions for credit analysis & collections on larger balance accounts, Outbound collection calls and/or correspondence, process customer refunds, review and resolve client discrepancies, Processed new contracts & credit applications, Analysis of financial statements, balance sheets, Reviewing reports (D&B & Experian), security and legal documents, (Mechanic's liens and bond) regulations.

Recommend credit limits for customers based on financial data and D&B report, Reviewed all new orders for credit and hold orders, Identify repeated billing issues and work closely with the appropriate areas for resolution.

Monitored weekly aging report though ERP effectiveness though regular interaction with key distribution in order to make sound credit decisions to help minimize bad debt write-offs.

11/2013 – 08/2014 Randstad Professionals Atlanta, GA

11/2013 – 08/2014 Fiserv Norcross, GA,

A/R Specialist - Contractor

Responsible for heavy account reconciliation, in areas of billing, pricing, shortages, debts and credit issues resolving root causes effecting payment.

Managed creative reporting as a liaison between in-house audits reviews on contract billing disputes and Reporting liaison between project managers and senior management in a corporate wide savings initiative

GA 09/2011 – 06/2012 Ga Ryerson Steel, Norcross, Ga

Sr. Collections/Credit Analyst - Contractor

Maintained active and professional relationships with sales, Programs management and 3rd party agency to resolve root causes effecting payments billing and internal audits.

Resolved payment disputes, pricing issues, shortages, debits/credits documents, (Mechanic's liens and bond) regulations.

Assisted credit management with ongoing review and implementation of credit matrix within company’s software capabilities and guidelines,

Education

Mary Mt. Manhattan College Business/Management New York, NY

Skills

Skill Name

Skill Level

Last Used/Experience

A/R Commercial Credit/Collections 3rd party agencies and reporting

Expert

Currently used/10 years

Project Management and Creative Reporting

Expert

Currently used/10 years

Communication skills Written/Verbal & Presentations

Expert

Currently used/10 years

General Accounting, Balance Sheets/Financial Statements Account Reconciliation

Expert

Currently used/10 years

SAP, Oracle, AS/400, Get Paid, JD. Edwards, EDI, ACH and Bill Pay

Expert

Currently used/10 years

Janice Hodge

3870 Peachtree Ind. Blvd

Duluth, GA 30096

Cell: 762-***-****

*******************@*****.***

Dear Sir and Madam,

I am writing to apply for the A/R. I possess nearly a decade of experience in reporting, including the resolution of deductions, claims, and price corrections up to, but not including cash application. collections with ten years relevant credit/collection.

I am well-versed in both credit and collections and enjoy putting this knowledge into practice. Past employers and partners have praised me for my efficiency organization and people skills, as well my ability to fix root causes to business process issues.

I am a standout candidate for your Collection position because of the professionalism and skills I have to offer. My attention to detail and high standards of performance will be a great asset to your company and allow me to contribute to its overall growth and profit.

I would love the chance to discuss this in more detail with you in person. Thank you for your time, I look forward to your reply.

Regards,

Janice Michelle Hodge

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